UPDATE: It appears WP Soar is out of business. Please consider one of these alternatives or see below. If you own this listing or this information is incorrect, contact me here.
WP Soar is your outsourced IT department for WordPress sites. The company was founded in 2016 and has quickly grown to dozens of paying customers because of the easy value-driven service to their clients: unlimited 30-minute WordPress fixes and proactive maintenance for $79/month.
Their team is US-based, speak perfect English and are all proficient in WordPress. The Denver team started with Artem Nikulkov and Yury Vilk after realizing the need for their existing web clients.
Fun fact: They even have a WordPress course to teach you how to build a site from scratch, step by step with free video lessons.
The target customer is a small business owner, blogger or authority site owner who:
- Has issues with their website, but doesn’t have the time, experience or patience to fix them.
- Doesn’t want to work with dozens of different contractors.
- Has a limited budget, but still needs high-quality, on demand support
What WP Soar is not good for:
- Building a new site from scratch.
- Large scale web development/design projects.
Services
The company handles bug fixes, design tweaks, and WordPress backup and security for your website.
With WP Soar, you are essentially buying access to a dedicated on-demand help desk for your website. Once you submit your ticket, their support team responds and fixes the issue. They also notify you of any proactive maintenance that is done on the site.
Not only will they suggest fixes on the site, they’ll go ahead and do it if it doesn’t impede the functionality and display. They will offer proactive marketing advice and even some additional advice for themes, plugins and WordPress how-tos. This is how they help their customers, not just by doing, but by showing.
Plans & Pricing
WP Soar has 3 pricing tiers:
The WP Soar “Standard” plan is $79/month (billed annually, or $99/month billed monthly) for “unlimited” 30-minute WordPress website tasks for one domain.
It’s “unlimited” in quotes because it’s subject to the reasonable use policy, but most tasks get done. Tasks are guaranteed done in 8 hours or less.
The “Professional” plan includes support for e-commerce and membership sites and can include up to 2 sites for a rate of $299 a month, billed annually.
The “VIP” plan includes everything from all plans, including private phone support, up to 5 sites and a consulting service for $499 a month, billed annually.
Each plan’s response time differs by 2 hours with the VIP plan able to get something resolved within 4 hours.
Each plan comes with a free sign up bonus of a full website audit and review from our in house developers.
All plans come with a 30-day 100% money-back guarantee and there are no long term contracts or commitments. (Except for paying for the full year upfront to lock in the discounted rate.)
As you can imagine, if WP Soar can save you just a couple of development hours a month or make some minor improvements, the service pays for itself. This is with the knowledge that most agencies will easily charge over $200/hr for service.
WP Soar Alternatives
The best known competitor is probably Dan Norris’ WP Curve, and I’ve been testing out a similar service called Zen WP.
Have you worked with WP Soar? If so, please leave a review of your experience below to help others with their decision.