Overall Rating55555
Quality of Work4.894.894.894.894.89
Communication55555
Value55555

UrbanTimer is a virtual assistant company based in Kolkata, India. The company was founded in February, 2016.

Although the company is a fairly new addition to the virtual assistant space, UrbanTimer was founded by two individuals with considerable experience in the industry.

About UrbanTimer

urbantimer reviewUrbanTimer operates out of Kolkata, India. All of their virtual assistants are based in their offices and managed in-house. The company puts each of their virtual assistants though “an extensive process” to ensure they are hiring fluent English speaking workers with a wide range of skills.

The company founders are Bikash and his spouse, Rima. Bikash is a former co-founder of MyTasker, and has a wealth of experience as an entrepreneur and as a virtual assistant himself. Heading up UrbanTimer, Bikash plans to offer an unparalleled service not found with other virtual assistant providers.

The company are “committed to help people save valuable time.” Meaning, by outsourcing your business tasks to UrbanTimer you can free up your own time to focus on other areas of your business.

Their target customers are busy professionals and entrepreneurs anywhere in the world. This also includes small and medium-sized enterprises, as well as large corporate organizations. Anyone looking to outsource tasks at a cost-effective price can benefit from their services.

UrbanTimer Founder Interview

Services

Getting started with UrbanTimer is straightforward. You sign up via their site for one of their packages, or you can contact them to discuss your requirements first.

UrbanTimer offers a wide range of services, including the following:

  • Administrative assistance
  • Social Media services
  • Research tasks
  • Customer service
  • Website design and maintenance
  • Content writing
  • Email management

If you have a specific virtual role in mind, they recommend contacting them to discuss your exact requirements.

Plans and Pricing

UrbanTimer currently have five different payment plans. Their plans start at $100 for 10 hours, with their largest plan being $600 for 100 hours. So, the hourly rates range from $10 an hour to as low as $6 on hour.

urbantimer pricing

Full Pricing Table (correct at time of publishing):

  • 10 hrs per month – $100 ($10/hr)
  • 20 hrs per month – $190 ($9.5/hr)
  • 30 hrs per month – $270 ($9/hr)
  • 50 hrs per month – $350 ($7/hr)
  • 100 hrs per month – $600 ($6/hr)

With all these plans, your Account Manager oversees the tasks you send and assigns the best fit VA to work on the tasks.

UrbanTimer also offers a dedicated full-time assistant (with backup) for $1,000 a month, and an “Infinite” plan offering you the chance to buy as many hours as want a month on-demand. You start by paying $15 an hour for the first 50 hours, then the rate drops to $10 an hour for the remaining hours you purchase.

The rates for the “planet”-named plans are definitely competitive in the industry, as is the on-demand offering. The full-time dedicated assistant rate is on par with what you may find at other companies.

If you are new to using VAs or want to sample their services, UrbanTime does offer a free trial. This offer includes 5 free hours of virtual assistant time over 2 days.

UrbanTimer Alternatives

As you know, there are several options for quality virtual assistant companies in India. Bikash’s last startup, MyTasker, is among the most popular and well-rated. You might also consider VA Talks or VMG BPO.

One thing I like to do is to contact two or three companies to compare services, prices, and communication before making a decision.

Your Turn

Have you worked with UrbanTimer? If so, please leave a review of your experience below to help others with their decision.

22 Reviews

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    Incredible service and work from Urbantimer. After using other VA’s I came across Urbantimer and I can say it literally changed my business. The work they do is absolutely brilliant. Their professionalism and reliability is stunning. They are available 24/7 and have handled every single task I’ve given them exceptionally. By far the best VA out there, highly recommended and if you want more efficiency in your business, they’re the best. Thanks!

    1. Thank you for the encouraging review, Richard. Your generous words as always are a great source of motivation for us and this is what enables us to push our limits and go that extra mile to get things done.
      We look forward to a long professional relationship.

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    I’ve been using urban timer for a few months now, and they’re invaluable! They have handled every task I’ve assigned ranging from personal administrative tasks such as setting up appointments facilitating interview calls, any type of registration process required for my company and managing my customer account and much more. I have been impressed with their work for every single task I have and our customers have assigned. The timeliness is also perfect, They are highly incredible and will continue to recommend this company. I am so glad I did try out their service and I am spoiled and my customers also accustomed as well.

    1. Thank you for your invaluable words, Syanthiyana. We are delighted to know that you found our services useful for your business.
      I would like to thank you on behalf of the entire Urban Timer team. It is our pleasure to be associated with you.

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    I’ve been working w/ an Urban Timer VA for the past 2 months now & I can’t believe how much of a huge help he’s been. He’s available every business day during my business hours, he answers my questions quickly & the work always gets done ahead of schedule. He’s able to handle any and every assignment I send through, so I just keep thinking of more things to send him! My VA has alleviated so much of my workload that I now have a ton of extra time to devote to more pressing projects.

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    Highly recommended for anyone looking to maximize efficiency within their small business. I have been using their services for several months now, and I have nothing but good things to report. I am a small business owner, and I use UrbanTimer to research, email, and call potential wholesale clients for me, using a broad-sweeping “success by volume” approach. It’s been very useful, lucrative, and incredibly time saving for me. The staff at UrbanTimer is very professional, reliable, and for the rates they charge, the best virtual assistant I have come across to date.

    1. Hi Jon,

      We are glad that you liked our work and we highly appreciate your awesome words. We will continue pushing our boundaries and provide quality work each and every time.
      We look forward to establishing a great business relationship with you in the near future.
      Thank you once again.

    • 55555
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    Awesome organisation. Urban Timer found us on Linked in at an incredibly resource stressed time, solved our problem within days (over the weekend!) and now we are pleased to have a resident VA whose mix of professionalism and personal touch is more than we could have asked for. Our only challenge is wishing we could keep her always!

    Highly recommend. Especially if you have tried some remote VA direct contact approaches before. Employing the umbrella service and knowing the standard of the VA has been vetted and managed, is a service worth paying for.

    1. Dear Kate,

      Thank you for the amazing feedback. It’s a learning process working with you, Marcela and the team, and also I would like to mention here that we are proud to be a part of your prestigious organisation. Many thanks again, and here’s looking forward to a great professional relationship 🙂

  1. Awesome organisation. Urban Timer found us on Linked in at an incredibly resource stressed time, solved our problem within days (over the weekend!) and now we are pleased to have a resident VA whose mix of professionalism and personal touch is more than we could have asked for. Our only challenge is wishing we could keep her always!

    Highly recommend. Especially if you have tried some remote VA direct contact approaches before. Employing the umbrella service and knowing the standard of the VA has been vetted and managed, is a service worth paying for.

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    Great service for an amazing price. Swift response times and a professional approach to every task. Very pleased with the results!
    Thank you, guys!

    1. Thanks a lot for the review , Mr. Dragon ! We truly acknowledge your applause. We hope to serve you even better in future. We shall be happy to get more tasks from you soon.

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    I’ve been using urban timer for a few months now, and they’re incredible! They have handled every task I’ve assigned ranging from personal administrive tasks such as dr. appts, or procedures on how to sell a car – to business related tasks such as monitoring my email and responding to messages, managing my calendar. Mostly, I have been impressed with their expertise in managing my wordpress website. They have written a lot of content for me, as well as provided SEO services. I shopped around for a while for VA’s and am very satisfied with UrbanTimer, so much so that I bought a large amount of infinite hours for my business so that we are committed to this company for a while. Again, I have been impressed with their work for every single task I have assigned. The timeliness is also perfect, they are very quick in responding to my questions or new tasks.
    Will continue to recommenced this company.

    1. Thank you David for the great review! Your emails about work are always clear and they help us a lot to perform optimally. We look forward to a long professional relationship with you!

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    Nice work guys! Really impressed with the customer support service. Keep it up, more work coming soon for you…

  2. Thanks a lot for the review, Ms. Sinha. We are delighted to have you as our esteemed client and we truly acknowledge your applause. We are always ready to help you and expect more tasks from you in future. We hope to better the quality of service each time you approach us. Thank you !

  3. Urbantimer is a great service. I have been using their mercury plan and my VA is amazingly fast, accommodating, reliable and detail oriented. I had raised a request for some information regarding my shoulder injury a couple of days back and my VA got back almost in a jiffy with all the required information; properly segregated under appropriate segments and saved me a lot of time, pain and ofcourse my doctor’s fee. I am surely going to recommend all my friends to use their services. Their services are totally worth the value.

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