SG Solutions is a virtual assistant company that connects you with a growing global network of VAs. This modern, cloud-based set up utilizes primarily home-based virtual assistants in the Philippines and India, but also some North American staff in the US, Canada, and Mexico.
Although the company is decentralized, they maintain a US presence from their Philadelphia, Pennsylvania sales office. SG Solutions has been in business since 2007 and supports a number of entrepreneurial and small business clients.
Aside from the basic virtual assistant services, SG also offers graphic design, content writing, customer service phone agents and virtual receptionists, along with bookkeeping and social media marketing services.
New clients who sign up for SG Solutions are assigned a dedicated team leader, but have access to their entire network of talented professionals in case there are specialized tasks that need to be done. If you have a repetitive process to outsource on a predictable and ongoing basis, a dedicated VA will be assigned to handle that job and report directly to you.
I had the chance to speak with Troy McCauley, the Director of Business Development at SG Solutions, and I appreciated his straightforward approach to outsourcing. Like Elance and oDesk, he believes the best combination of talent and affordability you need for your business is not always located near your office.
But unlike those freelance sites, he explained, SG Solutions offers a more hands-on management and oversight when it comes to the performance of your virtual team members.
Rates for SG virtual assistants begin at $255 for 30 hours a month ($8.50/hour). A half-time plan of 20 hours a week is just $600 a month ($7.50/hour), and a 30-hour per week plan is priced at $1120, or just $7 an hour. No full-time plan is listed, but my guess is you could negotiate one if you wanted to engage their services on a full-time basis.
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One cool thing about SG Solutions VA plans is that for all but the lowest option, a portion of the hours roll over the next month if you don’t use them all. Since most virtual assistant companies operate on a use-it-or-lose-it system, that can be a nice feature to have if you don’t anticipate having a consistent workflow.
The company also sells graphic design and web development work at the bargain rate of just $12 per hour. In addition, they’ll quote 1-time project-based work for you as well.
Have you worked with SG Solutions? If so, please take a minute to drop in a quick review below and help others make an informed decision.