Pepper VA is a virtual assistant company specializing in providing virtual assistants at competitive rates to small and medium-sized businesses all over the world.
The company is based in the Philippines, with offices in Manila and Davao City. Most of their virtual assistants work out of their Davao location, while their marketing, creative, and digital teams work out of the Manila location.
About Pepper VA
The company started operations in 2009 and is headed up by Business Director Nikki Ilumin, and President Miguel Ramos.
For those wondering about the company name, it comes from the Marvel character, Pepper Potts, a supporting character to Ironman. Pepper VA say they used this name to symbolize their own loyal assistance to businesses around the world.
They have a mix of experienced virtual assistants, and younger VAs going through their in-house training program and cover a wide range of skills and job roles.
Pepper VA have well-equipped offices with up-to-date technology, IT staff in-house to handle any IT issues, and provide senior staff to manage their assistants.
How Pepper VA Works
Pepper VA have the streamlined 3-step process that a lot of VA companies follow:
- Talk with a member of their team to discuss what your requirements are from a virtual assistant and help them get to know your business better.
- They will find the best-suited VA for you and your business and set up a call so you can meet them and ask any questions you may have.
- When you’re happy with your VA you can start working with them. You can monitor their progress via Pepper VA’s online dashboard.
Pepper VA’s assistants are trained to handle a wide range of tasks that can be completed remotely.
To give you a better idea, they group their core skillsets or job roles into the following categories:
- Executive Admin – Online research, data entry, updating blogs/website, calendar management, and more.
- Marketing Administration – Emails, article writing, graphics and web design, reporting and analysis, and more.
- Customer Service – Handling customer inquiries, chat support, email follow-ups, and more.
- Project Management – Developing project plans, managing timelines, scheduling tasks, and more.
- Social Media – Updating social media feeds, engaging with influencers, writing posts, and more.
- Bookkeeping Support – Logging expenses, raising invoices, running payroll, and more.
- Writing and Editing – Article writing, newsletter emails, editing copy, and more.
Plans and Pricing
Pepper VA offer four different pricing options:
- 20-Hour Plan – $297 per month ($14.85 per hour).
- 40-Hour Plan – $557 per month ($13.90 per hour).
- 80-Hour Plan – $750 per month ($9.40 per hour).
- 160-Hour Plan – $1,200 per month ($7.50 per hour).
All of their plans include a substitute virtual assistant in case of emergencies, back up broadband, and 24/7 IT support. That ensures you and your VA can work without interruption.
Pepper VA Alternatives
OnlineJobs.ph operates on a different business model; it’s a subscription-based service to put you in contact with virtual assistants. Task Bullet has a similar business model and hourly rates as Pepper VA.
Have you worked with Pepper VA? If so, please leave a review below to help others with their decision.