CraftyEdge Solutions is a virtual assistant company based in Kolkata, India. The company started operations in 2019 to offer “one-stop personalized solutions for busy people.”
About CraftyEdge Solutions
Their target customers are entrepreneurs and businesses of all sizes. This means, whatever size your organization and whatever industry you’re in, they want to hear from you. If you have tasks that can be completed remotely, CraftyEdge Solutions have assistants waiting to take them off your hands.
How CraftyEdge Solutions Works
I asked how incoming tasks are handled, and if customers have access to dedicated assistants.
My contact, Partha, explained that when a customer submits a task, a manager analyzes the requirements and assigns it to the best-qualified assistant.
This means everyone has access to their pool of assistants. In practice, that gives you a wider set of skills than working with one dedicated assistant. Partha added that if you start to see the same assistants’ names cropping up, and you can request to work with the same person for ongoing process tasks if you wish.
They are also willing to work to your time zone too, so wherever you are in the world you can have an assistant during your business hours.
When you sign up for one of their hourly plans you can start communicating with their assistants by email, chat, or via a Skype call.
All CraftyEdge assistants work out of their Kolkata offices and are managed in-house.
CraftyEdge Solutions offer a wide range of virtual assistant services. They welcome you to send their assistants any tasks that can be completed remotely and say they have a deep pool of assistants covering all the skill sets you’d require.
They group their services into the following categories:
- Administrative Support – Online research, data entry, email and calendar management, social media management, etc.
- Content Writing – Website content, blog articles, social media content, sales copy, etc.
- QuickBooks Services – Managing your business’s financials.
- IT Support – Email migration, troubleshooting, hosting migration, resolving IT issues, etc.
- Web Development – Support for various languages and platforms, such as HTML, CSS, PHP, WordPress, Shopify, etc.
- Graphic Design – Banners, flyers, website graphics, marketing campaigns, etc.
- Transcription Services – Audio and video transcription services.
Plans and Pricing
CraftyEdge Solutions currently has six different pricing plans. Those range from $50 for a 5-hour plan to a full-time assistant working 8 hours a day, 5 days a week with your business hours.
They offer very competitive hourly rates, particularly on their larger plans. That full-time rate equivalent of $4.50 per hour is about as low you’ll find when hiring a VA based in India.
Here’s the complete list of their plans as of press time:
- 5 Hours – $50 per month ($10 per hour)
- 10 Hours – $90 per month ($9 per hour)
- 20 Hours – $160 per month ($8 per hour)
- 40 Hours – $280 per month ($7 per hour)
- 60 Hours – $360 per month ($6 per hour)
- Full-Time Assistant – $800 per month ($4.50 per hour)
When you sign up for any of their hourly plans, you have 30 days to use that time.
They offer a 3-hour, 3-day free trial, so you can test their service before committing to a plan.
VAA Exclusive: Mention referral code MICAVAA for 25% off your first month! (Not valid with free trial)
Dynamic Pricing Add-Ons
If you find you need more time in one month than your current plan allows, additional hours are no problem. They’re not going to leave you stranded until your plan renews!
These extra hours are billed at a rate $1 per hour more than your current plan rate. For example, if you’re on the 10 hour plan at $9/hour, additional virtual assistant hours are charged at $10 an hour.
Why Consider CraftyEdge?
According to CraftyEdge, their rates are the most economical in the world.
Various Experts Under One Roof
Unlike freelancers where one needs to chase individuals separately to accomplish his different types of tasks, here you can get various experts with different skill sets under one roof. Being able to delegate many different skills under one roof is a big time-saver.
Account Manager Access
A client gets access to his Account Manager for his multiple requirements or any project/business that requires different skill sets.
Effective Backup Support
Per Partha, CraftyEdge arranges backup support for recurring tasks/processes from the very outset of a client relationship. This ensures uninterrupted services if a VA gets sick, takes vacation, or leaves the company.
Digital Data Security
Security is always a concern when delegating overseas. At CraftyEdge, they’ve implemented a background check process before hiring team members, and the office is equipped with 24-7 CCTV surveillance.
The IT department takes security seriously with encrypted passwords and logins, a secure data center, and 128-bit SSL encryption on the CraftyEdge website.
System access is restricted in-house by our IT Team. No one can access it from outside the office premises, reducing the risk of external data leaks.
Craftyedge Solutions Alternatives
Have you worked with CraftyEdge Solutions? If so, please leave a review of your experience below to help others with their decision.