Overall Rating4.934.934.934.934.93
Quality of Work4.964.964.964.964.96
Communication4.934.934.934.934.93
Value4.934.934.934.934.93
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CraftyEdge Solutions is a virtual assistant company based in Kolkata, India. The company started operations in 2019 to offer “one-stop personalized solutions for busy people.”

VAA Exclusive: Mention referral code MICAVAA for 25% off your first month! (Not valid with free trial)

About CraftyEdge Solutions

craftyedge reviewAlthough CraftyEdge Solutions is a new company in the virtual assistant space, the company’s three founding directors bring with them many years of industry experience.

Their target customers are entrepreneurs and businesses of all sizes. This means, whatever size your organization and whatever industry you’re in, they want to hear from you. If you have tasks that can be completed remotely, CraftyEdge Solutions have assistants waiting to take them off your hands.

How CraftyEdge Solutions Works

I asked how incoming tasks are handled, and if customers have access to dedicated assistants.

My contact, Partha, explained that when a customer submits a task, a manager analyzes the requirements and assigns it to the best-qualified assistant.

This means everyone has access to their pool of assistants. In practice, that gives you a wider set of skills than working with one dedicated assistant. Partha added that if you start to see the same assistants’ names cropping up, and you can request to work with the same person for ongoing process tasks if you wish.

They are also willing to work to your time zone too, so wherever you are in the world you can have an assistant during your business hours.

When you sign up for one of their hourly plans you can start communicating with their assistants by email, chat, or via a Skype call.

All CraftyEdge assistants work out of their Kolkata offices and are managed in-house.

CraftyEdge Solutions Services

CraftyEdge Solutions offer a wide range of virtual assistant services. They welcome you to send their assistants any tasks that can be completed remotely and say they have a deep pool of assistants covering all the skill sets you’d require.

They group their services into the following categories:

  • Administrative Support – Online research, data entry, email and calendar management, social media management, etc.
  • Content Writing – Website content, blog articles, social media content, sales copy, etc.
  • QuickBooks Services – Managing your business’s financials.
  • IT Support – Email migration, troubleshooting, hosting migration, resolving IT issues, etc.
  • Web Development – Support for various languages and platforms, such as HTML, CSS, PHP, WordPress, Shopify, etc.
  • Graphic Design – Banners, flyers, website graphics, marketing campaigns, etc.
  • Transcription Services – Audio and video transcription services.

CraftyEdge Solutions Plans and Pricing

CraftyEdge Solutions currently has six different pricing plans. Those range from $50 for a 5-hour plan to a full-time assistant working 8 hours a day, 5 days a week with your business hours.

They offer very competitive hourly rates, particularly on their larger plans. That full-time rate equivalent of $4.50 per hour is about as low you’ll find when hiring a VA based in India.

Here’s the complete list of their plans as of press time:

  • 5 Hours – $50 per month ($10 per hour)
  • 10 Hours – $90 per month ($9 per hour)
  • 20 Hours – $160 per month ($8 per hour)
  • 40 Hours – $280 per month ($7 per hour)
  • 60 Hours – $360 per month ($6 per hour)
  • Part-Time Assistant – $500 per month ($6.25 per hour)
  • Full-Time Assistant – $800 per month ($5 per hour)

When you sign up for any of their hourly plans, you have 30 days to use that time.

They offer a 3-hour, 3-day free trial, so you can test their service before committing to a plan.

VAA Exclusive: Mention referral code MICAVAA for 25% off your first month! (Not valid with free trial)

Dynamic Pricing Add-Ons

If you find you need more time in one month than your current plan allows, additional hours are no problem. They’re not going to leave you stranded until your plan renews!

These extra hours are billed at a rate $1 per hour more than your current plan rate. For example, if you’re on the 10 hour plan at $9/hour, additional virtual assistant hours are charged at $10 an hour.

Why Consider CraftyEdge?

Affordable Rates

According to CraftyEdge, their rates are the most economical in the world.

Various Experts Under One Roof

Unlike freelancers where one needs to chase individuals separately to accomplish his different types of tasks, here you can get various experts with different skill sets under one roof. Being able to delegate many different skills under one roof is a big time-saver.

Account Manager Access

A client gets access to his Account Manager for his multiple requirements or any project/business that requires different skill sets.

Effective Backup Support

Per Partha, CraftyEdge arranges backup support for recurring tasks/processes from the very outset of a client relationship. This ensures uninterrupted services if a VA gets sick, takes vacation, or leaves the company. 

Digital Data Security

Security is always a concern when delegating overseas. At CraftyEdge, they’ve implemented a background check process before hiring team members, and the office is equipped with 24-7 CCTV surveillance.

The IT department takes security seriously with encrypted passwords and logins, a secure data center, and 128-bit SSL encryption on the CraftyEdge website.

System access is restricted in-house by our IT Team. No one can access it from outside the office premises, reducing the risk of external data leaks.

Craftyedge Solutions Alternatives

There are several highly-rated virtual assistant companies in India worth considering. My Tasker and VA Talks are two of the most well-known companies in the space.

Your Turn

Have you worked with CraftyEdge Solutions? If so, please leave a review of your experience below to help others with their decision.

56 Reviews

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    I took the virtual support from Craftyedge Solutions for my personal admin support. And they’ve never disappointed me thus far. They’ve managed all the tasks with utmost diligence and expertise. Highly recommended!

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    Roger, Philip and the team at Craftyedge have been very helpful in implementing our social media strategy. They are understanding and patient regarding our limited in house capabilities and are quick to help solve any problems and answer questions.

    Craftyedge is an expert at what they do.

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    Overall very happy with Craftyedge – always there when I need them for different tasks. Rohit has been a huge help and there is a small army behind him so we are always taken care of.
    Highly Recommended!

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    I have worked with them for 2 projects now, including one at my old position. They approach all projects big or small the same way. I recommended a family friend use them for their E-commerce business and they didn’t have a huge budget but Craftyedge was so very helpful to them and helped educate them.

    Trustworthy Company!

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    I am a business consultant and I am using Craftyedge as a lead source for customers in need for business consulting services. So far we are pleased to say that our initial aims are being met and we are indeed seeing an increase in new business and growing fast. Highly Recommended!

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    Be careful about using this company. They promised me to have a back up va when I began with them in September 2019. This month my admin caught covid, when I asked who my back up was they said they had gotten rid of this service (without telling their customers) and hadn’t trained any back up. I asked for my money back for the month and they told me that they won’t give it back to me. They didn’t apologize and won’t get on the phone with me. My admin David was great but be careful with Roger and Deep. Neither are trustworthy.

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      Hello Steven,

      We failed to understand the fact that if a company served you for more than 18 months with quality and value and without any complain then, how come the standard suddenly fell short due to an unprecedented situation.
      None of us had any personal grievance with you and all our VAs represent the company and are abide by the norms.

      We communicated with you constantly and kept you posted with updates and alternatives. We offered you alternatives viz. another VA to serve you in absence of David but you refused to accept. David resumed office (work from home under the Covid-19 restrictions) on an urgent basis on our request (not yet fully fit after Covid) in order to run your process only. And he served you well against your paid hours. Hence, this review stands null and void.

      Wish you all the best for your future ventures.

      Regards,
      Rohit

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      Hello Steven,

      We failed to understand the fact that if a company served you for more than 18 months with quality and value and without any complain then, how come the standard suddenly fell short due to an unprecedented situation.
      None of us had any personal grievance with you and all our VAs represent the company and are abide by the norms.

      We communicated with you constantly and kept you posted with updates and alternatives. We offered you alternatives viz. another VA to serve you in absence of David but you refused to accept. David resumed office (work from home under the Covid-19 restrictions) on an urgent basis on our request (not yet fully fit after Covid) in order to run your process only. And he served you well against your paid hours. Hence, this allegation stands null and void.

      Wish you all the best for your future ventures.

      Regards,
      Rohit

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    We tied up with Craftyedge for almost a year now and we’re really satisfied with their quality and timeliness. We hired them mainly for our administrative support, scheduling and customer communications. Thanks to Craftyedge for their continuous support.

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    They are responsive and attentive. They understand how to make this work. Craftyedge is knowledgeable in multiple fields, from design to administrative support. I recommend them highly!

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    We evaluated the trial work in comparison to what others had done and we registered for a 40hours monthly plan at Craftyedge. It’s been 6 months now and we greatly appreciate their advanced thought process and deriving results constantly. Keep up the good work!

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    The speed, accuracy, and value of their work were outstanding. They always meet the deadline. Great value for money.

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    I hired Craftyedege two months ago to assist with Data entry, calendar management, and creating customer lists. Their service is really helpful and they save several hours per day. I highly recommend Craftyedge.

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    Craftyedge works with a level of accuracy that meets the expectation. We hired Craftyedge to help us with a complicated database cleanup. With their fast communication and problem-solving ability, they completed the project within a short period of time. The service is highly recommended.

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    My friend had recommended Craftyedge to me. I have been with them for three months now and the service is just what I expected and is getting better with time. They take care of my business accounts, update my CRM system, and manage data entry, manage meeting logistics, routine client communication, and payment follow-ups. I highly recommend Craftyedge to those who need admin support for their business.

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    I have nothing to complain about craftyedge. The craftyedge team delivered a high-quality design that has met every requirement while adhering to a tight schedule. Additional development projects are on the cards.

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    I have been using Craftyedge for a month now. My virtual assistant Dave is excellent. He helped me to complete the market research for my small business and collected valuable information with great accuracy. I am looking forward to continuing and expand our relationship with Craftyedge in the near future. Highly recommend!

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    The design was creative and met specifications. The team’s expertise and willingness to collaborate were key to the project’s success, their work is modern and effective. I’ll always go back to them for future projects. I highly recommend craftyedge.

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    I appreciated that they took the time to understand what we wanted and complete the project. The team’s responsive service and quality results made the project successful. Thanks for this support, Craftyedge.

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    I am quite impressed with the team work in practice at Craftyedge Solutions. From content writing to Amazon listings, discussion to development of our website, Dave and his team are prompt, professional and responsive. I do recommend Craftyedge to anyone interested in hiring remote workers.

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    I am impressed with speed and quality, and the price is unbeatable. The team turns around designs quickly, and the graphics play an integral role in Facebook Ads campaigns. I’ll always go back to them for future projects. I highly recommend CRAFTYEDGE!

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    I would absolutely refer Craftyedge Solutions to anyone. They took care of everything from website maintenance, delivered great content for our blog and social media pages, performing market research, email management. They are an indispensable part of my business.

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    Craftyedge Solutions developed my website to move my startup business forward. If you’re a startup, use Craftyedge Solutions. They will help you achieve your goals as they have helped me achieve mine.

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    My overall Experience with Craftyedge has been great. They set-up, manage and update my Social Media Accounts. They are professional and always think out of the box to help me achieve my goal and always available for a quick response. Craftyedge is simply amazing!

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    Craftyedge have made a huge impact on my workload. It’s been a little over four months since I hired Craftyedge VA service for my various tasks. I’ve worked with multiple VAs so far and I’m very impressed with their service. I especially appreciate their diligence, attention to detail and thoroughness in the research, Excel, PPT and documentation. I highly recommend Craftyedge!

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    I hired a Craftyedge VA for my regular admin tasks. Initially, I had to put in a lot of efforts to train them and make things clear. Now, I’m getting returns manifold. I’m now quite satisfied with the way things are going and its almost error free though not fully but I understand that stuffs that one is not familiar with and to work on simultaneously would take time to settle. I recommend Craftyedge to those who are willing to establish a series of admin tasks for long.

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    My quest for a VA ended at Craftyedge Solutions. I was looking for someone who would be responsible, sincere, pay attention to details, capable of timely monitoring of my emails and sorting them out in folders properly. My VA Rohan is the one I love to work with. I was always behind with my emails. But, he always keeps me with the pace and made it easier for me to catch things up. A little thing can make a huge difference. Thanks, Rohan!

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    With my experience with them, I’ve found them as one of the best in the market. They’re capable of most of the tasks that one can ask for from a VA. I recommend CraftyEdge to the businesses that need virtual support.

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    I have worked with Craftyedge for my rental property management for a couple of months now and found it a perfect match for me. They manage my property acquisition and social media by designing magnet for advertisement, posting, sharing with groups, developing creative marketing content for blog, client communication and reply to their comments, etc. in a timely fashion. My VA help me identify the website glitches as well. Great work so far. I truly recommend Craftyedge Solutions to promote your business on social platforms.

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    Craftyedge is one place to reckon with when it comes to remote assistance. I’ve found the best match in Sarad who helps me in my administrative tasks. He manages almost everything I need help with in Admin support starting from email and calendar management to email reply, manage phone calls, spreadsheet analysis, creating electronic application form using Paperform, Amazon administration, etc.

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    I’m extremely happy with the way things are till date. It’s really value for money. I recommend the Craftyedge service to all trying to avail virtual support.

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    They’ve done a great job so far for managing my blogs. They develop creative posts, ensure blog content is creative and appealing that lead to increase prospects and opportunities, posts go out on schedule, etc. They’ve delivered to my expectations. Thank you Craftyedge.

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    Social media management is all that I wanted help with. I’m pleased to have hired a Craftyedge VA for that purpose. My purpose is now fulfilled far more than I could expect. I’m now quite certain that my VA would keep all my accounts on track in concordance with the current social trends. I was off the pace in the social world and used to lag behind the social affairs. But now, my VA always keeps me paced with the current trends and affairs and I’m very much in the race.

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    I feel Craftyedge has been a good investment I’ve made in the recent past. It’s a great help during my hectic schedule. I was in complete disarray managing my emails properly. My associate, Rohit is incredible from organizing inboxes to monitoring and responding emails in a timely manner and always keeps me posted with the updates. It’s been a good experience so far working with Craftyedge and I prefer to continue.

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    We have been immensely assisted by Craftyedge Solutions on our customer support process. Ruben, our dedicated partner is impeccable with the client relations. He is simply outstanding with client communication, responding to emails and phone calls, attending chats, reporting, etc. He is a quick learner and delivers at the highest standard. We are incredibly grateful to have him on board and planning to involve him into more responsibilities in the future if possible. We are also planning to appoint more VAs for different sets of tasks. The results have proved encouraging thus far and we are quite happy with the support. Thank you, Craftyedge!

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    It’s my pleasure to work with Craftyedge fellows. I do not have to take much stress to complete my tasks. I simply delegate them tasks with instructions to the best of my ability and that’s it. They work on my task and communicate with me should they need further clarification and finally, finish the task. Love to work with you, guys!

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    No task is too small or too important. They have a great ideology. Any task is significant from client’s perspective and Craftyedge believes in that. No matter what task is thrown at them, they perform it with equal importance. I love their approach and have been benefitted by their assistance in my profession. Thank you so much Craftyedge.

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    They have a penetrative eye. Data entry is the most I need done for my business. At times, I might not be quite clear with my instruction but the result my VA comes up with is simply awesome. I’ve worked with quite a few VAs so far and they use their insight to record useful info that help me take logical decision for my business.
    They don’t just compile the info but prepare the spreadsheet consists of meaningful data that I can draw logical inference from. To me for now, they are irreplaceable.

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    It’s a delight to have a company like Craftyedge that renders quality service within your budget. They are professional and very much open to feedback. They have a customer-centric approach and are always eager to enhance the service quality through discussion with the clients. It feels me great to be a part of my team. I feel very much one of their inhouse team member to take part in their development. I’ve even learned a lot from my team. Thank you so much Craftyedge!

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    It was a wonderful experience with Craftyedge executives during my short spell with the company. My previous experience with some other companies had not been quite fruitful. Craftyedge, however, proved it otherwise being much new to the arena. They are quite well within their limits. They just don’t talk the talk but always prefer to go some extra mile to walk the talk. I love their approach and sense of responsibility and would definitely consider them with top priority should I need virtual support again in the future. Wish them a great success ahead!

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    Craftyedge solutions is my offshore partner that gives me a cheerful journey and brings all smiles in my life. I’m very much pleased and delighted with their association. I feel confident and relaxed that my tasks are in safe hands every time I delegate work to them. And they’ve never disappointed me till now. This is the biggest return of my investment. I don’t think I am of two minds in our partnership, whether to continue or not. Thanks for this support, Craftyedge.

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    I’m happy with my helping hand, Craftyedge. My VA, Rishi is accurate on his responsibilities with Calendar management and scheduling, periodic reminder, Admin support and once with a travel plan so far for my family vacation. I’m now quite certain that my helping hand won’t let me down on any task that I would assign to him. The best part is that Rishi is proactive and never hesitates to convey his message straightaway no matter if there is a delay or fault at my end. He always tends to keep me on track and updated with the current scenario. I really appreciate his honesty and dedication to work.

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    All I want to say is CraftyEdge meets all the standards from commitment to delivery up to your expectations. I’m happy with their quality of work that kept me associated with them. I strongly recommend them.

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    I’ve nothing much to say about CraftyEdge. They are very good at certain things which others may not find themselves comfortable with. I just want to thank them for what they have done for me so far. Thank you CraftyEdge!

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    CraftyEdge has been outstanding. I feel great to have hired CreaftyEdge as my partner. There is nothing better for me to use my precious time to more important projects than doing things I simply need not be doing. They already saved me both time and money on such stuff. They are very effective helping hands.

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    All my tasks went seamlessly with Craftyedge Solutions. Like many others, I was skeptical and nervous. However, ever since I started with Craftyedge Solutions 3 months ago, it unfolded many surprise and produced wonders for my business. They give me access to diverse professionals who can meet various needs within my business. The Craftyedge team so far delivered on a high note to my expectation.

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    I’ve had nothing but remarkable experience with Craftyedge so far. They are good at their business and deliver what they are committed to. They returned my values worth tenfold against my investment. It’s worth hiring Craftyedge VA. I love to work with them.

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    It’s difficult and painstaking to find the best VA company from a list of companies. I’m grateful to have found Craftyedge among them. If you are looking for a company with the professional, responsive and client-centric approach but have a limited budget, you must try out Craftyedge services. I love to work with them.

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    I hardly found a company that offers moderate packages however renders Quality service and was the main reason for me to avoid hiring virtual assistants. Conversely, Craftyedge have plans that fit my budget. Their commitment adds an edge to their strength apart from the quality work. Now that I’ve found Craftyedge that thinks otherwise, I strongly recommend Craftyedge if I have to.

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    They continue to amaze me with their creative and out of the box thinking. I cannot be more happy to find myself cozy and relaxed than to see myself stressed with a load of tasks. I wish them to continue the great run.

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    I cannot describe in words how much happy I am with my virtual assistant David. My tasks are mostly based on research. At times even I don’t have a clue on how to search or what keywords I should use to get my info. But David does it so efficiently and always come up with a result that helps me a lot. He is simply outstanding no matter what challenge he is up against. And yes! the company is very positive, organized and responsive. I cannot think of taking my business elsewhere. Love to go with Craftyedge.

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    I hired Craftyedge to manage my social media accounts and my schedules as I was overburden with multiple kinds of stuff and due to my busy schedules. They are amazing people, taking my workload off my shoulder. They are accurate, creative and can think out of the box. I’m happy and would like to get going with them. I recommend Craftyedge to all who need virtual support.

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    I’m grateful to find Craftyedge as my associate partner, I couldn’t be more happier. They are professional and quick learner and can adapt to any challenge they are up to. It worked out quite well for me with their administrative support and research skill. I look forward to continuing with them.

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    I’m very much satisfied with Craftyedge Solutions. My VA Anand is Awesome!
    He has the capability to think outside the box. It’s my VA that I started feeling that research work is a piece of cake but till a couple of months ago it was not the case. His email management is simply outstanding. These are the two basics needs I have at the moment.
    It’s been over a month now that I’ve used their services and I’m quite impressed. I’ve started with their free trial and presently, into a paid plan but trust me, it worth hiring their support.
    So overall, it’s a bigger bang for your buck.

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    Working with Craftyedge is one of the best decision I’ve made. I was hesitant to hire a support team for my separate projects and always preferred working with individual freelancers as I have been. Craftyedge has changed my concept and proved the worth of hiring a company than an individual. They mostly help me with my projects on research, content writing and transcription. They have taken much off my plate to lessen my burden to a significant level and produced results to cherish about.
    I’m happy to go with them because of their professionalism, quality and response and responsibility. I feel more like an inhouse team members than a remote team.

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    I’ve been using their service for my inventory management for more than a month now and it’s working quite well for me. Initially it was a shaky start though but later they have adjusted very quickly. I’m very happy with their adaptability, quick learning and accuracy. So, because of their clarity of work, responsiveness, attention to details and adaptability, I plan to stick to them.

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