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Quality of Work44444
Communication44444
Value33333
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Workaholics4Hire is a private outsourcing marketplace, “staffed” by more than 25,000 work-from-home freelancers. The Ottawa, Canada company was founded by Sylvie Fortin in 1999. Any business that’s been around that long must be doing something right.

Fortin explains that the site began as a way to connect small businesses who needed to outsource work with qualified telecommuting contractors. The work-from-home space was filled with scam artists, so there was a unique opportunity to build a network for legitimate home-based freelance work.

workaholics4hire reviewAnd the name? I guess if you had to choose between a lazy freelancer and a workaholic one, you’d probably choose the workaholic, right?

Outsourcing with Workaholics4Hire.com could be a little more straightforward. The company offers three levels of service:

  1. Self Serve
  2. Project Management
  3. Full Service

Self Serve

Self Serve is similar to what you would find on other freelance sites such as oDesk or Elance. You post your job, get bids, interview candidates and select the winner. The difference is that Workaholics4Hire charges $50 per ad, where the other sites are free.

Project Management

With the Project Management service, a Workaholics4Hire Project Facilitator acts as a manager and liaison between you and your outsourced workers.

This is a more hands-off solution, and could be a good alternative for first-time outsourcers. You get a Facilitator who helps plan your projects, recruit the best talent, and manage the process start to finish.

For this service Workaholics4Hire charges a monthly fee, ranging from $500 a month to $3500 a month on top of whatever contractor fees are incurred, depending on how many hours a day you need your Project Manager to work. Again, it’s not cheap, but it relieves you from having to perform these duties (although now you’ll have to manage the Project Manager), and it’s definitely more affordable than bringing someone in in-house to do the same job.

Full Service

Workaholics4Hire “Full Service” option is the consulting arm of the business. For $500 you get an hour long strategy session with Fortin, a recording of the session, and a detailed written action plan report.

Customer Support

They also offer outsourced customer support, where they essentially become your customer service department for a flat monthly fee. It can be a cost-effective solution when compared with an in-house team, and certainly cheaper in the long run than neglecting customer service altogether.

Conclusions

I’m a bit of a cheapskate and a control-freak, so the pricing models and the idea of adding another layer of management don’t really appeal to me. But then again, I’ve been outsourcing for many years and have developed a certain comfort with it. I can definitely see where Workaholics4Hire’s services would be valuable for first-timers, especially larger companies with larger budgets.

What do you think? If you have worked with Workaholics4Hire, please share a quick review of your experience here and help others with their decision.

One Review

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    • 44444
    • 33333

    Hello,

    I’ve worked for this company and it is not a job for someone who wants a life for himself. You usually dont have any time off, if you are assigned a project, and God forbid you request a day off. I remember 4-5 years ago working 7 days a week from 8am-12 midnight every day. We were doing emails only but were expected to clear all tickets before we logged off for the night, sometimes not logging off until 2 am. You typically worked 3-5 hours then took a 2-3 hour break, then returned for another 3-5 hours. If it was towards the end of the night, you did not take a break, you cleaned out the tickets. There were several people on the desk, not sure who’s there now. The companies they usually took on were huge scam artist and we were suppose to save them before they were sued. We provided them with customer support but suffered the aftermath of what happens when you have scammed people in the past. Customers emailed cursing, threatening & calling us all kinds of names. I heard from one of the girls years back that they were considering switching to calls and I bet that will be will be a huge pain.

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