Workaholics4Hire is a private outsourcing marketplace, “staffed” by more than 25,000 work-from-home freelancers. The Ottawa, Canada company was founded by Sylvie Fortin in 1999. Any business that’s been around that long must be doing something right.
Fortin explains that the site began as a way to connect small businesses who needed to outsource work with qualified telecommuting contractors. The work-from-home space was filled with scam artists, so there was a unique opportunity to build a network for legitimate home-based freelance work.
And the name? I guess if you had to choose between a lazy freelancer and a workaholic one, you’d probably choose the workaholic, right?
Outsourcing with Workaholics4Hire.com could be a little more straightforward. The company offers three levels of service:
- Self Serve
- Project Management
- Full Service
Self Serve is similar to what you would find on other freelance sites such as oDesk or Elance. You post your job, get bids, interview candidates and select the winner. The difference is that Workaholics4Hire charges $50 per ad, where the other sites are free.
With the Project Management service, a Workaholics4Hire Project Facilitator acts as a manager and liaison between you and your outsourced workers.
This is a more hands-off solution, and could be a good alternative for first-time outsourcers. You get a Facilitator who helps plan your projects, recruit the best talent, and manage the process start to finish.
For this service Workaholics4Hire charges a monthly fee, ranging from $500 a month to $3500 a month on top of whatever contractor fees are incurred, depending on how many hours a day you need your Project Manager to work. Again, it’s not cheap, but it relieves you from having to perform these duties (although now you’ll have to manage the Project Manager), and it’s definitely more affordable than bringing someone in in-house to do the same job.
Workaholics4Hire “Full Service” option is the consulting arm of the business. For $500 you get an hour long strategy session with Fortin, a recording of the session, and a detailed written action plan report.
They also offer outsourced customer support, where they essentially become your customer service department for a flat monthly fee. It can be a cost-effective solution when compared with an in-house team, and certainly cheaper in the long run than neglecting customer service altogether.
I’m a bit of a cheapskate and a control-freak, so the pricing models and the idea of adding another layer of management don’t really appeal to me. But then again, I’ve been outsourcing for many years and have developed a certain comfort with it. I can definitely see where Workaholics4Hire’s services would be valuable for first-timers, especially larger companies with larger budgets.
What do you think? If you have worked with Workaholics4Hire, please share a quick review of your experience here and help others with their decision.