UPDATE: It appears Render Virtual Webmaster is out of business. Please consider one of these alternatives or see below. If this information is incorrect, please email me.
Render is a WordPress support company. They offer a complete range of services to help you maintain your WordPress website. From fixing bugs, updating themes and plugins, to making changes to the technical back-end code that will keep your site safe and secure.
The company has been in operation since November 2015, and all of their staff work remotely across the US.
Table of Contents
About Render
The company is run by Bryan and Shannon Miles (of eaHELP fame), who are the company CEO, and COO respectively. Ryan Leisure is their Manager of Development and works with clients directly solving outstanding tickets and taking care of back-end maintenance.
The company was started when the founders saw a need for website owners to matched with dedicated webmasters with whom they can develop a trusting relationship. Render offers a service that extends past a ticketing system. They give their clients the chance to work with the same developer and build up a level of trust and understanding not matched by other companies.
Their target customers are anyone with a website. They focus mainly on WordPress sites, but can help with any build of website. Typically, their clients are webmasters who have outgrown their original website and are struggling to keep up with the maintenance and need to expand. Or, business owners who have decided it’s time to outsource the maintenance of their site so they can focus their time elsewhere.
Render.us Intro Video
https://www.youtube.com/watch?v=0jKm606C0SU
Services
Render provide clients with all the critical WordPress support needed to keep any website running smoothly, such as:
- Hosting Support
- Backups
- Domain Management
- Software Updates
- Improving Site Speed
- Hacking Prevention
- And more
The technicians at Render can also create landing pages and do graphic design tasks. They offer unlimited site edits per month, along with expert advice and ongoing analysis of your site. You can work with their technicians to make all the changes needed to get your site up to a high standard, or build a new site from scratch.
Render.us Manager Interview
Plans and Pricing
Render offer three service plans to choose from based on your monthly requirements. Ironically, they won’t tell you what those are on their website, instead asking you to set up a call to figure out the best option for your business.
But that’s no shocker; somewhat opaque and premium pricing are consistent within the eaHELP family of brands.
When I spoke with Laina, their operations manager, she did mention their Pro Plan starts at $399 per month, and the higher end package that includes landing pages and design work runs $899 per month.
Render Alternatives
WP Curve and Kitedish are two alternative companies offering WordPress support. All three companies have similar business models.
However, when I asked Render what separates them from other companies in their space, they said, “We really focus on the relationship portion of the engagement and value being able to connect with our clients, and serve as a member of their team.”
Your website is an important asset to your business, so having a personal and trusted point of contact is a nice feature, and compared with hiring an in-house webmaster or developer is still an excellent value proposition.
Your Turn
Have you worked with Render? If so please leave a review below to help others with their decision.