Remote Staff, or remotestaff.com.au, is an Australia-based staff leasing company that specializes in virtual employee recruitment. The company was founded in 2007, and has placed nearly 4000 workers in remote jobs since then.
Remote Staff will find you a home-based worker in India or the Philippines, and then you can work directly with them. Despite the workers not punching the clock at a traditional office, the company maintains a pretty substantial brick-and-mortar presence, with more than 60 full-time employees in their Philippines home office.
How it works is you submit your job details and detailed requirements, and Remote Staff hunts through their talent pool of thousands of jobseekers to present you with qualified applicants for you to interview. Then, you can hire them and train them as needed, and Remote Staff will handle all the payments and paperwork.
Because this recruitment service is free, unlike Virtual Staff Finder, for example, you can expect to be paying slightly more on a monthly basis than you would without a middleman because the company has to make some margin somewhere. Still, the rates are likely to be attractive compared to those of an office-based virtual assistant company.
If you don’t want to take advantage of Remote Staff’s in-house recruiters, you can do the candidate search on your own on their site. You can filter by skills, availability, and hourly rate. One cool feature they’ve added is an audio snippet of each candidate, so you can hear them in their own words and get an idea of their English language skills too.
With Remote Staff, you’re looking at one-month minimum commitment, but the aim is for long-term mutually beneficial relationships. In fact, if you’re not happy with your worker, they have a 6-month staff replacement guarantee.
One downside is you have to pre-pay for the month’s work, which is the opposite of traditional hiring. But in this case, you still have some protection in place if your virtual employee flakes on you. Plus, you don’t have to worry about paying for holidays or sick time; only accountable for the hours actually worked.
In exchange for their handling fees (a minimum of $1 an hour), Remote Staff moderates any disputes that come up, and logs all working hours in their system to ensure the workers are putting in the time they say they are.
Have you worked with Remote Staff (remotestaff.net)? If so, please share a quick review of your experience below to help others with their decision.