Hire Your Virtual Assistant – H.Y.V.A. for short – is a virtual assistant company founded in 2009 by Owen McGab Enaohwo. Enaohwo is a Washington DC-based entrepreneur who went into the business of helping others save time. If you watch any of his video interviews, you can immediately tell how passionate he is about your success. With a large 200+ person facility in the Philippines, Hire Your Virtual Assistant is ready to tackle the needs of busy professionals and business-owners everywhere.
HYVA offers a variety of virtual assistant plans, ranging from 40 hours a month to 160 hours a month, at rates of $358 to $1120. On an hourly basis, you’ll find these rates are fairly competitive for Filipino VAs. The most popular H.Y.V.A. plan is the part-time, 20-hour a week plan for $672 a month, which works out to about $8.40 an hour.
The availability of these part-time plans is one thing that sets HYVA apart from other Philippines virtual assistant companies. Others are focused solely on full-time employment, which might be overkill for first-time outsourcers.
HYVA specifically targets ecommerce companies in the fashion and clothing vertical who want to offer 24/7 live support to their website visitors. The assistants will expertly handle live chat, email, and phone support for that industry.
HYVA Intro Video
You also have the benefit of no long-term obligation; there are no contracts to sign and you can quit your virtual assistant service at any time. Hire Your Virtual Assistant offers a money-back satisfaction guarantee and strives to cultivate valuable and lasting relationships with their clients. Recently the company added a 30-day money-back guarantee so you can test out their service risk-free.
I had the chance to sit down with Owen to get the inside scoop on the origins of HYVA, how their process works, and the exact kinds of tasks they really excel in — as well as who should NOT hire them. The video portion of the call didn’t actually record, so you’ll just have to pretend our mouths are moving.
Like we discussed, HYVA provides a dedicated project manager and virtual assistant that you can train to meet your specific business needs. That way your tasks and potentially sensitive information aren’t being shuffled around from person to person. You can build a relationship with your VA just as you would an in-house employee. Plus, most virtual assistants are working during US business hours so you can communicate normally without a shift in your schedule.
Hire Your Virtual Assistant uses the popular Basecamp web-based software for a secure online interface that allows clients and VAs to communicate effectively and monitor results.
Have you had any experience working with Hire Your Virtual Assistant? Please share it here and help others with their decision.