Overall Rating4.444.444.444.444.44
Quality of Work4.564.564.564.564.56
Communication4.524.524.524.524.52
Value4.424.424.424.424.42
This post may contain affiliate links. Please read my disclosure for more info.

Get Friday is an outsourcing company that is based in Bangalore, India. They are best-known as the virtual assistant division of Your Man in India (YMII), the famous personal concierge company. Get Friday caters to the needs of individuals who have hectic schedules, by offering virtual assistants who can deliver high quality work on administrative tasks.

About Get Friday

get friday reviewIf you’re curious, the name “Get Friday” is inspired by Daniel Dafoe’s classic Robinson Crusoe. In the novel, the title character has an assistant he calls Friday, who becomes his right-hand man and is critical to his survival.

Get Friday has been around since 2005, and now employs 200 energetic and professional virtual assistants who help clients around the world conquer the challenges of business and everyday life.

As one of the longest running VA companies, they’ve served more than 11,000 clients in over 40 countries.

Services

Some examples of the kind of tasks Get Friday does best would be setting appointments, making travel arrangements, and moderating websites.

Beyond that, their virtual assistants have even helped find a customer’s lost dog and plan a wedding! Where else are you going to find a wedding planner for this cheap?

Get Friday Intro Video

Plans and Pricing

Get Friday offers an array of virtual assistant service plans that start from Pay-As-You-Go at a rate of $15 an hour, all the way up to Full Time (160 hours a month) at a rate of $1120 a month or just $7 an hour.

All the plans over 40 hours a month include “rollover” time, so unused hours can be applied to next month’s service. There are no long-term contracts; you can cancel, upgrade, or downgrade your plan at any time with 30 days notice. Get Friday also will quote prices for one-time projects if you send them a description of what needs to be done.

Hiring a virtual assistant is a big decision, and Get Friday offers a 7 day free trial period to ease some of that anxiety. If you’re not happy with the service, just cancel without any obligation.

One thing I noticed when opening my Get Friday account is the sign-up process is kind of a pain. They make you do a phone verification, which is automated but something normally reserved for banks. Then you have to print, sign, and fax (or email) back a copy of the contract. I haven’t seen those kinds of sign-up requirements from any other VA company.

Your Get Friday virtual assistant is available 5 days a week, during the hours you choose. This is valuable because of the time zone difference between the US and India. Weekend and overtime hours are charged out at 1.5 times your normal hourly rate.

Get Friday Ace

In the summer of 2014, Get Friday introduced Get Friday Ace, a VA service specifically aimed at the small business market.

I think it’s a smart move since they already have the staff and infrastructure in place, and businesses are used to spending money on support services. Get Friday Ace lists web design and development, bookkeeping, marketing and SEO, and other business process tasks among their new menu of services.

Get Friday Alternatives

Check out some of the other top-rated virtual assistant companies in India, including My Tasker, the one I’ve been using for the last several months.

If you’ve had any experience with Get Friday – positive or negative – please share it below.

72 Reviews

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    This is my second time around using GetFriday. You have to start with a plan, or you will just multiply your work and spread yourself even thinner.

    BUT, if you do have clear objectives, this is a great way to outsource a lot of your work, especially as a small executive or solopreneur.

    My GetFriday assistant helps me find and contact new clients, book flights and keep on top of my calendar, as well as taking care of small tasks that wear my concentration thin (and then I can’t work on what matters).

    Absolutely recommended.

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    Our company has been using Get Friday for our collection efforts. Everyone we work with is easy to communicate with and willing to take on more tasks as needed. They’ve helped us tremendously and I highly recommend them.

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    Get Friday has been such a help in streamlining our order processing. It also feels great knowing that there is always a team of backups available in case an assistant is unavailable or leaves the company. Would recommend this company to any business looking to free up some valuable time.

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    Awesome experience.

    As a first time user of outsourcing, I found the VA team extremely professional. My VA found her feet extremely quickly allowing to focus my time and energy to other projects.

    Highly recommended, I wish I had found this earlier.

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    I’m in my first month with GetFriday and it has been a wonderful experience. I found out about them in 4hr Work Week and I gotta say, their productivity is amazing!

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    I have been working with Get Friday for over a year and with Nithiya N for the last 6 months. They have been great in helping with admin work, such as typing up word documents and doing research on competing websites. And Nithiya has been especially helpful in helping me with Canva pictures – I send her sleeping tips and she helps create my instagram posts. It has saved me a lot of time and she has created posts that have helped boost my followers.

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    I’ve used Get Friday for almost a year now and I’m very happy with the service I’ve received. As with any service or employee, it is important to understand what they’re good at, what they will find a challenge, and most importantly how to set the terms of the task so they understand what’s required to be done and by when.
    I’ve asked Jagath (my VA) to complete online research projects and create summary reports of topics I need to know more about, to make and cancel appointments for me, to book travel for me, and to resolve issues with customs payments on deliveries from the USA. He’s great at taking those time consuming, often annoying tasks off my plate allowing me to get on with productive, profit-producing work. I set tasks by email, and we use the instant message facility on Skype to quickly clarify any questions he may have; it’s all quick, efficient and unobtrusive when you use the right tools.
    But remember, your VA is unlikely to be a graphic designer or an expert in your field, or understand your business like you or one of your employees does. So, make sure the task is an appropriate one to give to your VA; if it’s a graphic design task then give it to a freelance graphic designer. Be sure that you have explained it fully so that requirements and timeline are understood by your VA and make yourself available to answer a question if they need clarification. Used correctly a VA can be a powerful addition to your team, just like Jagath is to my team.

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    I am a new user of Get Friday! I outsourced marketing research, and it worked really well, a good start. seeing forward to do more work together.

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    I’ve been using GetFriday to perform some research tasks and couldn’t be happier. The quality of the work has been excellent, as has the level of communication. They have proved exceptional value for money and have really been a great extension to my team. I’d thoroughly recommend them

  1. This has been an interesting experience for me. So initially it started off ok, then there were some problems and I scaled back. I realised that maybe my expectations were wrong and actually I needed the use the service in a different way. So after some candid and honest feedback, the team were very responsive and we worked out a middle ground. I think for such business relationships to work, we have to work them out in a way that works for everyone. Since then the service has been impeccable, everything is on time, reporting is clear, usage of time is transparent and honest and my VA is amazing! Arun is really a wonderful person to work with and we genuinely hope to meet him in the future plus his wonderful manager Suganyaa. So virtual services in my view have to be used wisely so that you both get the best working relationship and therefore great productivity, and I can now honestly say I recommend it!

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    I’ve been using Get Friday for a few months now, and I am very happy with the tasks I’ve assigned and the quality of work is excellent. Antara is my assistant and I am so grateful for her! She understands all of my tasks and gets them done in a timely fashion. She also knows how to use Microsoft Excel, word, powerpoint, etc and does a really great job with everything! I would highly recommend this service.

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    I had my first experience few days ago with Get Friday and I am really very satisfied with their services.
    Quick response and the task was well done !

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    I’ve used GetFriday for a couple of years now to help manage a couple of websites. They’ve always been responsive and eager to help with whatever they can. It takes a little bit of work actually set up processes to outsource, but once working it’s a great time saver.

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    I am using GetFriday for the past 9 months for research tasks, admin related and personal tasks. I am mostly happy with the services and the results provided. It saves me a lot of time and energy and I can focus on my work and family! Especially the last 3 months, as I feel that my assistance becomes more and familiar with what I expect from a task.

  2. Absolutely love having a personal assistant at Get Friday! Saved me lots of time during my job search. Service is great, fast and friendly. When I provided feedback, it was taken well. I’ve recommended the company to several friends and family members, as I have been nothing but happy with my experience.

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    a long time user and advocate of Get Friday. Prompt and accurate, they are a valuable contribution to our business

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    Hi,

    I don’t normally write reviews- but thought it is a great way to express myself with this company and in particular Arun who worked as my VA. They are prompt, polite and professional. Tasks get done, and I had no difficulty in getting them done. I would highly recommend getting a VA and highly recommend using Get Friday, even if they are in a different time zone to your nation. The plus is the VA understand English so that was easy. Keep up the good work.

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    I am rather new to Get Friday and I got the idea from Tim Ferirss’ “4-Hour Workweek”. My VA, Priteesh, assisted in planning my wife’s 30th birthday celebration. He did an excellent job! I gave him clear guidelines to reference and kept in contact daily. Nearly every day, I added new locations to the list.

    Priteesh did a great job contacting potential locations, communicating requirements to them, making reservations, involving me when necessary and creating a spreadsheet to track all of the locations we had contacted and had reserved!

    My experience was excellent and I plan to use them again. Thanks Priteesh!

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    The first task with my VA Balan was meticulously done! I’m really pleased with his work and the quality of the service.

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    After a small glitch in the payment system—nothing serious—VA Sundaram assisted me with researching how to set up an LLC in my home state. He sent a wealth of information (but not too much) in very quick fashion, and I appear ready to fill out and submit my LLC paperwork.

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    Friendly staff that always aims to please. I have been very happy with my experience. VA’s seem capable of almost anything. Communication is super easy and my VA is more capable at computer programs than I am. I highly recommend!

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    I’m cross-posting this review I wrote for google as well.

    Comically inept, Antara was only able to handle the simplest of tasks that were spelled out in intricate detail for him.

    Frequent he would run into roadblocks on these, and despite them clearly being time sensitive would wait days before emailing me back to tell me that he had not done anything and wanted more instruction.

    Worse than the most junior resource I can imagine. In every case of a month and a half of use it took me much longer to have him do it than to do it myself.

    What they _are_ good about is following up on social media. Watch below as there is a virtually instance response offering to do whatever they can to have me change this to a 5-star review. They already threw my money back at me, asking me to remove the review on google, but this seems like a paltry bribe, rather than an act of good will. (There was no offer to return my money before I made a stink in public)

    D-, Not a scam, but you get even less than you pay for.

    1. It is acknowledged that the service level was not to your expectation on the one and only task you gave to GetFriday. Mistakes do happen and while a significant no of clients experience great service and continue with us for years, a small number do experience problems like yours. That said, no charges have been made to your credit card yet because you were on the trial period, so the information that our staff tried to bribe you to change the bad review is factually incorrect and a bad allegation. Further, your comment “There was no offer to return my money before I made a stink in public” is also an unsubstantiated allegation because a company cannot return back money to a client from whom no money was collected. It is your prerogative to write the review and change / not change it, but we would be happy to respond to you if you present any evidence in support of your statement. Else notwithstanding the poor service for which we express our regrets, this is a baseless review.

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    This company has been a great plus to help ours to grow. Working with them since a few years now and could always count our their assistance. Each virtual assistant we’ve known had a great mindset and was working in hand in hand with our company. They have experience and gave us advice that we are now using day after day. Might create something soon and will certainly net their help to reach my goal. Thanks again GF!

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    For our first experience with GetFriday helping in designing our logo we appreciated flexibility and quick feedback. We wish we had also some additional creative input.

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    Ranjith at Get Friday worked on my project. Everything was handled in a professional and skilled manner. They treated me with patience and respect. The project was completed on time and on schedule even though unforeseen work needed to be done. Ranjith was proactive in handling any difficulties. I look forward to working with Get Friday again very soon!

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    GetFriday is professional, organized, affordable, and awesome. Jishnu is my personal assistant, and he effectively and professionally executes all tasks and requests I send his way in a time efficient manner. Highly recommend!

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    I don’t usually write reviews but I would be happy to share my positive experience with the GetFriday team, specifically my assistant Shubhankar D. His attention detail is incredible and the amount of time I save working with him is incredible. Shubh is genuinely friendly and polite. It’s a great pleasure having him part of my team!

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    I have been using getfriday for a few years now. My VA is Vithusha Kanna. She is courteous and responsive, and she can always finish the tasks in a timely and professional manner. Without her help, I would not be able to spend quality time with my family. She is definitely a super star amongst all VA!

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    Sundaram at GetFriday is awesome! I run two small businesses and he helps me with about everything. He is professional and very attentive to detail. There hasn’t been anything that him or his team is unable to do. Definitely make my day to day life easier!

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    My assistant Jishnu is very helpful with all tasks, but especially with those requiring social media management. As GetFriday’s services are so good and dependable, I am planning to add tasks in the New Year. Highly recommended!

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    The GetFriday team is helping us a ton with our needs. Very smart and full of good intentions, we are able to be more efficient, and productive thanks to their priceless help !

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    Been using them for a few years. Consistent service, very friendly, and eager to help. I recommend them often!

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    Been using them for a few years. Consistent service, very friendly, and eager to help. I recommend them often!

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    Great quality work. Listened to feedback and kept me up to date at all times.

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    I’ve worked with GetFriday for a few years now. They have always been very professional and prompt. My current VA, Nivetha, is particularly awesome and does outstanding work.

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    Very helpful, things get done well and quickly. They have definitely given me back a few hours each day.

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    I was also skeptical at first, but there professionalism and attention to detail is above and beyond. The US should take notes on these guys, they are hungry, professional, and go above and beyond. My admin is Balan, and he rocks! As noted in other reviews, its on you to talk about how much time to dedicate to each task etc to ensure no misunderstandings on billing etc. What started as a trial, is turning into a must have.

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    I have been using GetFriday’s for 3 months and I am very impressed with their capabilities. After only one month, I increased my hour per month plan and have been adding more work weekly. I should have hired them years ago.

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    My assistant Priteesh saved me hours and hours of time with his help. So easy to work with and extremely professional. Highly recommend the service to all!

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    My team and I have enjoyed working with GetFriday. Our VA, Jishnu has become a valuable member of our team. He is saving us time and taking good care of our tasks. I highly recommend GetFriday for anyone in need of a virtual assistant.

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    Reliable service! There are seldom issues, but when there are, they are dealt with immediately. My assistants have turned over with time (I’ve been with them about 4 years), but they don’t miss a beat on my recurring projects. A real credit to the company.

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    After my organization went through a complicated data transfer between web platforms (and GetFriday’s assistant Sundaram helped us fantastically), we went on to hire him and another assistant for two more projects. They are quick, skilled, flexible, and they keep in close touch as questions arise. A pleasure! We will be working with them again.

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    The team at GetFriday is fantastic. My VA Arunkumar P, did a brilliant job at assisting me in almost any task. Can highly recommend this company and will be using their service in the future. Very impressed

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    Fantastic team GetFriday has built. My admin goes above what I ask often times and provides information of value to us.

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    My assistant Sandesh does great work and provides deliverables on time. Very happy with the GetFriday service!

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    I really enjoyed working with GetFriday to help me accomplish some weekly tasks that I needed to let go of. GetFriday was aptly able to take over these tasks, leaving me to have confidence that the work would be done with detail and precision. Working with GetFriday was exactly the thing that I needed to free up some time for myself and focus on taking my business to the next level.

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    I have been using GetFriday for years – sometimes light use and sometimes heavy. What I have noticed over the past 3+ months is a significant decline in quality of service. Not simply in work product, but in follow-up. Multiple times I have sent requests with no reply. Then follow-ups. Then follow-ups. Then to the supervisor. I have heard things like “your email was not received” – but I now copy myself and I know it is being received (and no other company has an issue). Or we “can’t receive an attachment over 4MBs”. And I have now reverted to using links exclusively – but still having the problem. My sense is that they have either i) expanded and do not have the capacity to service their clients well or ii) they are poorly managed.

    1. Dear Client, We understand that our move to a new CRM system has caused some emails to not reach us, on time and may have caused untold inconvenience to you. This was unexpected and we are resolving the issue with our vendor. We are committed to ensuring quality service and in the interim as the issue is being looked in, we will use whatever it takes to ensure that your messages are received and responded to. Thank you for being patient!, Sunder P, CEO – GetFriday

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    At first I would not have rated them this well, but I’ve since found that Get Friday performs tasks extremely efficiently and professionally when given proper and detailed instructions and adequate support from my end. I find that’s really important when working with them, you need to be very clear and concise and as detailed as possible. They are now handling a variety of mission critical tasks for me and my company and I couldn’t be happier. I’ve had multiple assistants and they were all very good to me.

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    I’ve had a great experience with Getfriday.. I think the customer experience depends a lot on the person you’re assigned to. I feel i’ve been very lucky to be matched up with Shubh. They’ve been a great help with all the work they’ve been able to complete so far..

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    I am very satisfied with GetFriday’s services. They save me a lot of time in my work and I strongly recommend them.

  3. Get Friday have been great in completing the tasks we have assigned to them. Even larger tasks that may require a few explanations can still be finished in a timely manner

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    Great work by Get Friday! They moved our website from an outdated template to a brand new one. Very fast work. Very responsive team. This was for a senior living community’s website in California. Great price too. Highly recommended.

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    we have been using the services of Get Friday over the last few years. We have had three different assistants. Each one did a very good handover to the next one. The work has been done efficiently and in a competent matter. Extremely satisfied with their help. The main drawback is the problems with speaking directly with the Assistant. It is not the fault of the assistant, rather the company needs to upgrade their system of verbal and text communication interface with the client.

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    I have been working with GetFriday for many years (5+?). Having a Virtual Assistant has truly changed my quality of life, and my ability to keep my business growing. I am able to delegate repetitive tasks so that I have time to concentrate on bigger projects. And I can leave the office knowing that work is still getting done.

    We consider our Virtual Assistant to be part of our team, even though we have never met him. All of our colleagues in our Main Office know that our VA is an important Team Member.

    Having a VA also forced me to write a comprehensive Procedural Manual for our company. When the time comes that I would like to sell my business, I have a saleable asset that can continue operating without me. Many small businesses are forced to close when their leader retires because all of the operational information lives inside the leader’s head.

    I am a huge supporter of people taking the plunge and getting a Virtual Assistant. I can’t imagine where my life would be right now if it weren’t for the team at GetFriday. Thank you for everything that you do to help me be successful.

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    I have been using GetFriday for four months now. I run an online business and have delegated a number of tasks to my VA. I have had a very positive experience. My VA is very fluent in English and is proactive with the work I need done. He has suggested process improvements that have saved me time and money. He and his peers have also introduced me to partners that have allowed me to scale my business much quicker than I thought I would be able to. You do have to be very clear with your tasks. I took the time to write detailed procedures and walk my VA through them for a period of time before completely letting them go on their own. Overall their team is friendly and helpful. I’m glad I found them.

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    I had an excellent experience with Get Friday. There were some down times with some tasks assigned to other teams who didn’t have the resources to execute the tasks right away but if you’re not in a rush you should be okay. Communication is key so the clearer you are about tasks, the better and quicker results you will get. Will use their services in the future.

    My VA was very helpful and as this was my first time using one, it was a great experience knowing someone had my back with a portion of my tasks. No disappointments on my end.

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    Unfortunately I didn´t find this review before signing up, on the upside I can add to all of the above that they are indeed terrible. Even the most basic tasks like sorting through text files is not handled correctly. They promise to be able to provide web design and SEP services but their “web design team” never even got in touch. Towards the end of me 6 week time with them I almost exclusively communicated with a supervisor. They are much more professional but that doesn´t do any good when the VAs doing the work are worse than useless. Also had overcharge issue like many others on here

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    Terrible. I should have followed my gut instinct when I saw their website. First task they did wrong (cleaning up a mailchimp list). @nd task they did OK- it was very simple- follow some twitter lists. 3rd and 4th task they took a week to respond to the email. I am not put off VAs but will continue to use other sites.

  4. GetFriday over promises and under delivers. Their work is late and not executed according to simple instructions. When refunds are requested for sloppy services, lets just say their communication style is consistent with their work quality — terrible. I would highly recommend not contracting with this firm.

  5. I have used Get Friday for about a year or longer now and I can tell you that my assistant is so good, she is brilliant and I really enjoy working with her. She reminds me daily of my events, she handles my database which she has learnt how to operate from start to end, she organises plumbers, electricians etc for me! She has even called my teenage son up whilst I was on holiday to remind him to get to the dentist! She is brilliant, the company is super and made a huge difference to my personal and work life.

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    Been with Get Friday since September 2014, and have tried hard to make this relationship work. Spending enormous amount of time outlining tasks and responsibilities, but they still fail to deliver. With repeated changeover of admins who struggle communicate at a basic level of English, forget to execute tasks handed over, and an overall poor level of management supervision throughout.
    I would not recommend any business to suffer the damage this company will cause, as the level of service is very amteur.

  6. I tried Get friday for three months. My opinion is that they lacked of initiative and followed a very repetitive procedure which would consist in rephrasing every task I was assigning them first, and then only list things without any relevant analysis. Plus it seemed like this would always take a lot of time which is quite surprising for people who are supposedly used to do that type of research all day.

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    The company is staffed with well-meaning people, but they suffered from generally poor execution with occasional flashes of brilliance. A lot of what we needed involved them providing phone communication, and the grasp of English on the VA side of the equation was tenuous at best, which hurt our business prospects whenever we leveraged GetFriday to represent us. We had to endure a lot of rotating VAs, and got lots of repetitive questions, even after hearing the common Third World “no problem” refrain (only to learn later that there were, in fact, “big problems”). All of this caused turnaround and reliability to suffer, which led to us ending our relationship with them.

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    I don’t buy the stories above that they planned a wedding etc… All they are any good at is searching in google just like you could and since you almost have to tell them what to type in google they aren’t really of much value. Granted I am exaggerating a little but I was very frustrated that I could not convince them to exercise even a remedial amount of judgement. They best they would do is send me back spreadsheets with options for me to choose from with links to more details about each option… No recommended best option for example and still a lot of homework left for me to do. Maybe I expected too much but I paid a lot of money for services that did not help me much.

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    I hired Get Friday for a one-time research task and they were awesome. They understood the instructions, met the deadline, and did a really good job with the assignment. I had tried outsourcing this particular research task in the past, and no one seemed to quite get it until Get Friday. I happily signed up for their monthly service, but unfortunately, after four weeks of waiting, they were still having a “resource crunch” and were unable to assign me a VA. I ended up canceling to look for other, more immediate help and asked them to keep me posted if they ever got out of their “resource crunch” and still have not heard from them. That was probably over a month ago that I canceled. So, maybe they are not having that problem any longer (or maybe they are), but they weren’t “on the ball” enough to follow up with me and potentially win back a client. They do seem to have a great staff, however, and everyone was very courteous.

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    I’m a former customer of Get Friday and here’s the experience we had: We used Get Friday for VA assistance with emails and powerpoints. The engagement lasted from 5/10 to 9/10. I only used Get Friday occasionally, simply because anything powerpoint related became a complete disaster. The customer service was great, folks were very friendly and helpful.

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