Overall Rating3.43.43.43.43.4
Quality of Work3.733.733.733.733.73
Communication3.673.673.673.673.67
Value3.333.333.333.333.33

Get Friday is an outsourcing company that is based in Bangalore, India. They are best-known as the virtual assistant division of Your Man in India (YMII), the famous personal concierge company. Get Friday caters to the needs of individuals who have hectic schedules, by offering virtual assistants who can deliver high quality work on administrative tasks.

About Get Friday

get friday reviewIf you’re curious, the name “Get Friday” is inspired by Daniel Dafoe’s classic Robinson Crusoe. In the novel, the title character has an assistant he calls Friday, who becomes his right-hand man and is critical to his survival.

Get Friday has been around since 2005, and now employs 200 energetic and professional virtual assistants who help clients around the world conquer the challenges of business and everyday life.

As one of the longest running VA companies, they’ve served more than 11,000 clients in over 40 countries.

Services

Some examples of the kind of tasks Get Friday does best would be setting appointments, making travel arrangements, and moderating websites.

Beyond that, their virtual assistants have even helped find a customer’s lost dog and plan a wedding! Where else are you going to find a wedding planner for this cheap?


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Get Friday Intro Video

Plans and Pricing

Get Friday offers an array of virtual assistant service plans that start from Pay-As-You-Go at a rate of $15 an hour, all the way up to Full Time (160 hours a month) at a rate of $1120 a month or just $7 an hour.

All the plans over 40 hours a month include “rollover” time, so unused hours can be applied to next month’s service. There are no long-term contracts; you can cancel, upgrade, or downgrade your plan at any time with 30 days notice. Get Friday also will quote prices for one-time projects if you send them a description of what needs to be done.

Hiring a virtual assistant is a big decision, and Get Friday offers a 7 day free trial period to ease some of that anxiety. If you’re not happy with the service, just cancel without any obligation.

One thing I noticed when opening my Get Friday account is the sign-up process is kind of a pain. They make you do a phone verification, which is automated but something normally reserved for banks. Then you have to print, sign, and fax (or email) back a copy of the contract. I haven’t seen those kinds of sign-up requirements from any other VA company.

Your Get Friday virtual assistant is available 5 days a week, during the hours you choose. This is valuable because of the time zone difference between the US and India. Weekend and overtime hours are charged out at 1.5 times your normal hourly rate.

Get Friday Ace

In the summer of 2014, Get Friday introduced Get Friday Ace, a VA service specifically aimed at the small business market.

I think it’s a smart move since they already have the staff and infrastructure in place, and businesses are used to spending money on support services. Get Friday Ace lists web design and development, bookkeeping, marketing and SEO, and other business process tasks among their new menu of services.

Get Friday Alternatives

Check out some of the other top-rated virtual assistant companies in India, including My Tasker, the one I’ve been using for the last several months.

If you’ve had any experience with Get Friday – positive or negative – please share it below.

19 Reviews

    • 55555
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    • 55555

    At first I would not have rated them this well, but I’ve since found that Get Friday performs tasks extremely efficiently and professionally when given proper and detailed instructions and adequate support from my end. I find that’s really important when working with them, you need to be very clear and concise and as detailed as possible. They are now handling a variety of mission critical tasks for me and my company and I couldn’t be happier. I’ve had multiple assistants and they were all very good to me.

    • 55555
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    • 55555

    I’ve had a great experience with Getfriday.. I think the customer experience depends a lot on the person you’re assigned to. I feel i’ve been very lucky to be matched up with Shubh. They’ve been a great help with all the work they’ve been able to complete so far..

    • 55555
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    • 55555

    I am very satisfied with GetFriday’s services. They save me a lot of time in my work and I strongly recommend them.

  1. Get Friday have been great in completing the tasks we have assigned to them. Even larger tasks that may require a few explanations can still be finished in a timely manner

    • 55555
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    • 55555

    Great work by Get Friday! They moved our website from an outdated template to a brand new one. Very fast work. Very responsive team. This was for a senior living community’s website in California. Great price too. Highly recommended.

    • 44444
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    • 33333
    • 44444

    we have been using the services of Get Friday over the last few years. We have had three different assistants. Each one did a very good handover to the next one. The work has been done efficiently and in a competent matter. Extremely satisfied with their help. The main drawback is the problems with speaking directly with the Assistant. It is not the fault of the assistant, rather the company needs to upgrade their system of verbal and text communication interface with the client.

    • 55555
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    I have been working with GetFriday for many years (5+?). Having a Virtual Assistant has truly changed my quality of life, and my ability to keep my business growing. I am able to delegate repetitive tasks so that I have time to concentrate on bigger projects. And I can leave the office knowing that work is still getting done.

    We consider our Virtual Assistant to be part of our team, even though we have never met him. All of our colleagues in our Main Office know that our VA is an important Team Member.

    Having a VA also forced me to write a comprehensive Procedural Manual for our company. When the time comes that I would like to sell my business, I have a saleable asset that can continue operating without me. Many small businesses are forced to close when their leader retires because all of the operational information lives inside the leader’s head.

    I am a huge supporter of people taking the plunge and getting a Virtual Assistant. I can’t imagine where my life would be right now if it weren’t for the team at GetFriday. Thank you for everything that you do to help me be successful.

    • 55555
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    • 55555

    I have been using GetFriday for four months now. I run an online business and have delegated a number of tasks to my VA. I have had a very positive experience. My VA is very fluent in English and is proactive with the work I need done. He has suggested process improvements that have saved me time and money. He and his peers have also introduced me to partners that have allowed me to scale my business much quicker than I thought I would be able to. You do have to be very clear with your tasks. I took the time to write detailed procedures and walk my VA through them for a period of time before completely letting them go on their own. Overall their team is friendly and helpful. I’m glad I found them.

    • 44444
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    • 44444

    I had an excellent experience with Get Friday. There were some down times with some tasks assigned to other teams who didn’t have the resources to execute the tasks right away but if you’re not in a rush you should be okay. Communication is key so the clearer you are about tasks, the better and quicker results you will get. Will use their services in the future.

    My VA was very helpful and as this was my first time using one, it was a great experience knowing someone had my back with a portion of my tasks. No disappointments on my end.

    • 11111
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    • 33333
    • 11111

    Unfortunately I didn´t find this review before signing up, on the upside I can add to all of the above that they are indeed terrible. Even the most basic tasks like sorting through text files is not handled correctly. They promise to be able to provide web design and SEP services but their “web design team” never even got in touch. Towards the end of me 6 week time with them I almost exclusively communicated with a supervisor. They are much more professional but that doesn´t do any good when the VAs doing the work are worse than useless. Also had overcharge issue like many others on here

    • 11111
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    • 11111

    Terrible. I should have followed my gut instinct when I saw their website. First task they did wrong (cleaning up a mailchimp list). @nd task they did OK- it was very simple- follow some twitter lists. 3rd and 4th task they took a week to respond to the email. I am not put off VAs but will continue to use other sites.

  2. GetFriday over promises and under delivers. Their work is late and not executed according to simple instructions. When refunds are requested for sloppy services, lets just say their communication style is consistent with their work quality — terrible. I would highly recommend not contracting with this firm.

  3. I have used Get Friday for about a year or longer now and I can tell you that my assistant is so good, she is brilliant and I really enjoy working with her. She reminds me daily of my events, she handles my database which she has learnt how to operate from start to end, she organises plumbers, electricians etc for me! She has even called my teenage son up whilst I was on holiday to remind him to get to the dentist! She is brilliant, the company is super and made a huge difference to my personal and work life.

    • 11111
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    • 11111

    Been with Get Friday since September 2014, and have tried hard to make this relationship work. Spending enormous amount of time outlining tasks and responsibilities, but they still fail to deliver. With repeated changeover of admins who struggle communicate at a basic level of English, forget to execute tasks handed over, and an overall poor level of management supervision throughout.
    I would not recommend any business to suffer the damage this company will cause, as the level of service is very amteur.

  4. I tried Get friday for three months. My opinion is that they lacked of initiative and followed a very repetitive procedure which would consist in rephrasing every task I was assigning them first, and then only list things without any relevant analysis. Plus it seemed like this would always take a lot of time which is quite surprising for people who are supposedly used to do that type of research all day.

    • 22222
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    • 22222

    The company is staffed with well-meaning people, but they suffered from generally poor execution with occasional flashes of brilliance. A lot of what we needed involved them providing phone communication, and the grasp of English on the VA side of the equation was tenuous at best, which hurt our business prospects whenever we leveraged GetFriday to represent us. We had to endure a lot of rotating VAs, and got lots of repetitive questions, even after hearing the common Third World “no problem” refrain (only to learn later that there were, in fact, “big problems”). All of this caused turnaround and reliability to suffer, which led to us ending our relationship with them.

    • 22222
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    • 11111

    I don’t buy the stories above that they planned a wedding etc… All they are any good at is searching in google just like you could and since you almost have to tell them what to type in google they aren’t really of much value. Granted I am exaggerating a little but I was very frustrated that I could not convince them to exercise even a remedial amount of judgement. They best they would do is send me back spreadsheets with options for me to choose from with links to more details about each option… No recommended best option for example and still a lot of homework left for me to do. Maybe I expected too much but I paid a lot of money for services that did not help me much.

    • 33333
    • 55555
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    • 44444

    I hired Get Friday for a one-time research task and they were awesome. They understood the instructions, met the deadline, and did a really good job with the assignment. I had tried outsourcing this particular research task in the past, and no one seemed to quite get it until Get Friday. I happily signed up for their monthly service, but unfortunately, after four weeks of waiting, they were still having a “resource crunch” and were unable to assign me a VA. I ended up canceling to look for other, more immediate help and asked them to keep me posted if they ever got out of their “resource crunch” and still have not heard from them. That was probably over a month ago that I canceled. So, maybe they are not having that problem any longer (or maybe they are), but they weren’t “on the ball” enough to follow up with me and potentially win back a client. They do seem to have a great staff, however, and everyone was very courteous.

    • 33333
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    • 22222

    I’m a former customer of Get Friday and here’s the experience we had: We used Get Friday for VA assistance with emails and powerpoints. The engagement lasted from 5/10 to 9/10. I only used Get Friday occasionally, simply because anything powerpoint related became a complete disaster. The customer service was great, folks were very friendly and helpful.

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