Carve is a virtual assistant company based in Davao City, Philippines. The company was founded in 2013 by Tom Secuya, who’s overseen the business’ growth from 3 people to a team of more than 100.
Tom had several years of experience in business process outsourcing and has emerged as a capable leader in the industry and in the local community.
You can tell just by looking at the Carve.ph website that this is not your average virtual assistant company. No, Carve stands out with a bold, modern design, a fun-loving staff, and a mission to good in the world by doing well in business.
They wanted to help people by creating opportunities for them, and have been tremendously successful in doing that in just a short time. That company culture extends beyond borders as well, as client success translates into more growth opportunities and expanded partnerships.
Carve Virtual Assistant Services
Carve specializes in branding, training, automation, and business process management. In the international market, they’ve found a niche in serving coaches from Australia, New Zealand, the United Kingdom, and the United States.
Carve’s Virtual Managers can setup webinars, create websites, build landing and sales pages, do audio and video editing, graphic design, and more. In addition, clients use them for help with transcription, list building, social media management, content creation, Internet marketing, and search engine optimization.
All virtual assistants work from the company’s central Davao office, and Carve invests heavily in recruiting, training, and coaching team members who buy into their culture and attitude.
How It Works
- Call – We talk about who you are and how we can best work together
- BFL – You enter your Big Fat List of projects that you can’t wait to offload to us.
- Offer – we recommend the package that best suits your needs.
- Settle – Sign and settle the necessary paperwork to get started.
- Onboard – We will manage expectations and orient you with the processes.
- Start – Get things rolling by letting the team do the work for you.
- Support – We’ll continuousl check how you are and the development of your projects.
Video Overview with the Founder
Plans and Pricing
A full-time Carve virtual assistant (a “ninja”) costs $998 per month for 120 hours (so not “full-time” in the 40-hour per week sense). If you don’t have that volume of work to outsource yet, you can engage their services on a per-hour basis of $18-22 per hour depending on the type of work.
You can opt for dedicated service, or a team-based approach to tap into different skill-sets as needed.
Carve pledges 20% of their earnings to local charitable causes in Davao. Tom explains, “We have seen the pressing need for support in this area and as a business we want to continue to exist to do just that.”
The company has instilled a unique culture in that they believe they are not merely a business, but a movement. Hence working with us would mean, taking part in that movement. We are happy that you can find success in your own business because of us and create success for others through us.
I asked Tom what sets Carve apart from their virtual assistant competition, and got this awesome reply:
“What sets us apart is that we offer not only awesome ninja-like skills but also we put a glass of love and a bottle of passion for every project we have. We have that drive and determination to have an epic relationship with our clients.
Not only that but we also practice radical honesty. We tell you how much we are getting, how your virtual assistant is getting, how they are doing in terms of performance, behavior and attendance.”
Naturally, Carve isn’t the only game in town when it comes to virtual assistants in the Philippines. Their competition comes in two main varieties: other VA companies, and independent work from home VAs found through services like OnlineJobs.ph or Zen Virtual Assistants Finder.
Have you worked with Carve? If so, please be sure to leave a quick review of your experience in the comments below to help others with their decision.
We have been working with Carve for approximately 18 months now and yes of course there have been things that have been missed and small problems – as with any business – but overall the support and dedication the team have shown us has been outstanding. Nothing is too much trouble and Clay our project manager goes above and beyond in fulfilling urgent deadlines and resolving issues. We cannot recommend them highly enough. They have made themselves a partner within our business, allowing our business to function so much smoother as a result of their involvement.
Where do I even begin? I brought a web design project to Carve almost six months ago and we still dont have the site up. We have gone through more project managers than I can count. I can honestly stay that in over 25 years as a professional marketer, I have never experienced anything this poorly executed in my entire career. They are incredibly poorly organized, make tons of excuses and have cost my client months. Do not hire them.
Been using Carve now for 18 months and have 3 Carve staff on our team. Outsourcing at its finest! This has not only automated but also added significant value to our business and everything we do. Nice work Tom and Angel Secuya!
We appreciate your feedback regarding our services. We are glad that we managed to have a conversation and resolution to this issue. We wish you the best for your business. 🙂
Argh! My Carve.ph people really let me down last night. I asked them to switch my e-book opt in box from OAP to Infusionsoft.
This is something their website claims they can do.
I gave them everything they needed: I created thank you page, the download page, the email autoresponder for the download page, and the tag, and I gave them all of this in my instructions…
The opt in is NOT tagging, NOT sending the autoresponder, and it’s all messed up graphically.
I made it clear it had to be done last night:
===> we’re going on network television this morning.
We needed the opt in box ready. Now we’re screwed.
They blew it. Where are the “ninja skills?”