Bottleneck Virtual Assistants is a virtual assistant sourcing firm connecting clients to responsible VAs in the Philippines. While Bottleneck is a relatively new company, opening their virtual doors in 2016, the founder Jaime Jay has been working with VAs from the Philippines for almost 10 years.
After helping peers and clients find talented VAs on an informal or private basis, Jaime decided to open up his unique sourcing service to a broader audience.
About Bottleneck Virtual Assistants
Bottleneck’s target customers are entrepreneurs that are experiencing growth in their existing company and are finding it more and more difficult to manage their tasks on a daily basis. “We place both general and specialized VAs,” Jaime explained.
The majority of customers are based in the US, the UK, and Canada, while assistants work from their home offices in the Philippines.
“We are noticing a large amount of call center workers leaving that line of work for virtual assistant work,” Jaime added. “While these people don’t have the same type of experience, they are eager to learn and they work hard.”
Bottleneck.online will currently help you find a VA in one of two categories:
- General Virtual Assistants
- Specialized Virtual Assistants
Bet you can guess which one comes with a higher price tag 🙂
In the General Virtual Assistant realm, you’re looking at tasks like travel arrangements, email management, basic research, appointment setting and scheduling, data entry, and other administrative tasks.
Specialized Assistants include web developers, graphic designers, video and audio editors, SEO specialists, content writers, and bookkeepers.
How it Works
Once Bottleneck knows your job requirements they get to work on sourcing a short list of candidates for you. For each potential assistant, they arrange an initial Skype interview while a representative from the company manages the interviews.
Once you make your hiring decision, there is no management layer between you and the VA; you communicate and train them directly.
The company focuses on and specializes in fulfillment for full-time roles. “Our virtual assistants, for the most part, are seeking full-time pay,” Jaime explained. (Aren’t we all!) “If a position is only part-time, Bottleneck will help them find another position.”
Plans and Pricing
The cost vary depending on experience and type of work. Bottleneck charges a $250 “sourcing and training” fee upfront, but then do all the recruiting, screening, and salary negotiations on your behalf.
After that, you’ll pay $7-8/hour for a General VA and $10-13/hour for a Specialized VA.
Bottleneck Virtual Assistants Alternatives
When I asked Jaime what sets Bottleneck apart from the competition, he mentioned their vetting process is designed to minimize risks for both clients and VAs. “There are stories of VAs not getting paid and stories of clients not getting the work done that was promised and their assistant seemed to just disappear. While we can’t guarantee that will ever happen on either end, we do have a great system in place,” Jaime explained.
On the recruiting side, Zen Virtual Assistants Finder might be worth a look. You’ll pay a higher upfront sourcing fee ($500 vs. $250), but after that you won’t pay any markup on your VA’s hours. If you’re planning a long-term hire, that could end up being a cost savings.
The other resource to look into is OnlineJobs.ph, especially if you’re comfortable doing the job posting and candidate screening yourself. The service costs $49 a month but you should have no problem finding the right person for the job within a month or two. Similarly, once hired you’ll just pay your VA directly each pay period.
Have you worked with Bottleneck Virtual Assistants? If so, please be sure to leave a review of your experience below to help others with their decision.