5 Star VAs is a virtual assistant recruiting service with a twist. The Philippines-based company offers both “unmanaged” and “co-managed” matchmaking services.
The company was founded in 2013 and has attracted a growing client base since then. When the co-founder, Neil Cass, reached out to me, my initial reaction was that the company sounded a little like Virtual Staff Finder, the VA recruiting service run by Chris Ducker.
Like VSF, 5 Star VAs will source talented virtual assistant candidates tailored specifically to your individual needs. But unlike VSF, which now only recruits General Virtual Assistants, 5 Star VAs will help you find a dedicated team member to meet a wide variety of skillsets.
For instance, you can use their service to find general VAs, SEO specialists, content writers, bloggers, social media marketing specialists, web designers, web developers, and more.
They can provide VAs on a full-time (160 hrs per month) or part-time basis (80 hrs per month), and target startups, small businesses, solopreneurs and other entrepreneurs who need help getting it all done.
With the Unmanaged Service, you interview the candidates provided by 5 Star VAs and make your hiring decision. Then, you work directly with your new virtual assistant and train and pay them directly. There is no markup on their salary and they report to you with no intermediary.
With the Co-Managed Service, they help negotiate the salary on your behalf, handle the VA’s payroll, and pay their PhilHealth premiums (the national health insurance program).
In this case, the company also serves in an ongoing HR capacity, as a point of contact so if there are any issues at any time the client can speak to us directly.
Neil explains, “I feel that this is important as some clients may feel overwhelmed at times and not know how to approach the VA, usually it would just be a case of getting to know each other and work style, adapting to the clients way of doing things, but if this is not addressed it could lead to misunderstandings and the client deciding that working with VAs is not for them.”
It should be noted that even in the co-managed relationship, you are still in charge of managing and overseeing your VA’s work.
5 Star VAs Intro Video
How it Works
As with Virtual Staff Finder, the VAs they seek to place will be thoroughly vetted and skill checked, have a solid college educational background and converse well in English. With each recruitment, they aim to match your desired skill set and requirements before the interview process.
All 5 Star VAs work from their home offices, and have gone through a working environment checklist to make sure it is quiet, free from distractions, and has good DSL connection speeds.
“We will only endorse VAs with a proven track record of experience and a genuine willingness to work for overseas clients in a professional manner,” Neil explains. “We are here to build a reputation for providing talented, reliable, professional VAs.”
Plans and Pricing
The fee for the Unmanaged matchmaking service is a one-time payment of $385. For this price 5 Star VAs promises to provide three top-notch candidates for you to interview via Skype and then ultimately decide which one you would like to hire.
The fee for the Co-Managed service is the same $385, however, you will earn a $200 credit towards the VA’s third month’s salary.
Un-managed General VA hourly rates typically start from around $4 an hour and go up from there depending on experience and skillset. Naturally, virtual assistants with more advanced skills command higher rates.
The Co-Managed service starts at $800 per month for a full-time VA, and payments are easy through PayPal or Credit card.
VAA Exclusive: Mention referral code VAA for 10% off your VA’s first month’s salary on the Co-Managed service.
Why 5 Star VAs?
Neil is passionate about helping fellow entrepreneurs and has a background of running small businesses in both the UK & Australia and he understands the way clients from western countries like things done and can relate to their business requirements and needs. This coupled with the local support and knowledge of his wife Imy leads to a smooth process from start to finish.
5 Star VAs Alternatives
Aside from Virtual Staff Finder (mentioned above), the other service to consider would be OnlineJobs.ph. With OnlineJobs, it’s a do-it-yourself service in that you post the job yourself, screen all the candidates, conduct interviews, and hire your favorite.
Have you worked with 5 Star VAs? If so, please leave a quick review of your experience below to help others with their hiring decision.