VoiceNation is a virtual telephone answering and messaging service provider for businesses looking for a cost-effective solution to handling high call volume.
The company has been operating since 2003, and all of their team members are based in their offices located in Buford, GA.
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About VoiceNation
The company is run by Jay Reeder and Graham Taylor, and their target customers are businesses with high call volumes such as real estate and specialty marketing groups.
They specialize in virtual PBX with multiple mailboxes and extensions, have local or toll-free number availability, provide digital voicemail and fax-to-emails, live call answering, take and pass on messages, and other virtual call answering tasks.
Their receptionists are available 24 hours a day, including weekends and holidays, so you never need miss a call, or a sale again.
Voice Nation use proprietary communication technology that can be adapted to you and your business needs and provide custom usage reports to help you track how many minutes you’ve used, call numbers, and more.
When you sign up with VoiceNation a team of phone operators are assigned to answer your calls around the clock or for the hours you’ve specified.
This means you have cover in place to ensure you don’t miss any calls, and at a fraction of the price it would cost to hire employees to do the same thing.
Services
Voice Nation’s team of virtual receptionists will handle all of your telecommunication needs. They provide 24/7 coverage for call answering, instant activation, call forwarding, and more.
With their online dashboard, you can manage your on-call schedule, easily make changes to suit your schedule, and view reports for billable time and minutes used.
There is an app too, so you can keep up-to-date and make changes to your plan on your smartphone quickly and easily.
Plans and Pricing
VoiceNation offer a 7-day free trial if you’re interested in their services but want to try before you buy.
They offer six different pricing plans ranging from $59-$849 per month as follows:
- Quickstart – 0 minutes for $59 per month.
- Business – 75 minutes for $99 per month.
- Pro – 125 minutes for $149 per month.
- Platinum – 250 minutes for $249 per month.
- Executive – 500 minutes for $449 per month.
- Enterprise – 1,000 minutes for $849 per month.
There is also a one-time $75 setup fee for any plan.
They also offer plans for messaging only, and can build custom plans if none of the above plans meet your requirements.
VoiceNation Alternatives
Gabbyville and Vicky Virtual are two of the most well-known virtual receptionist companies in the space to also check out.
Voice Nation have the lowest cost per minute rates if price is a starting point for you. They all offer free trials though, so it might make sense to test a couple on your short list before signing up for any long-term commitment.
Your Turn
Have you worked with Voice Nation? If so, please leave a review below to help others with their decision.