TimeSvr.com is a virtual assistant company that was founded in 2008. The company is based in Pakistan, and was actually the service I used to hire my first full-time assistant.
As a customer, you can opt for dedicated assistance or task/team-based service. TimeSvr virtual assistants (they call them “aides”) are college-educated young professionals with proficient English language skills. Depending on your needs, your TimeSvr aide can work flexible hours, which is helpful given the 12 hour time difference between the US and their offices.
These virtual assistants really get into your business. They stay up to date with and research the market and competition. They read and follow reviews, engage users and potential customers through twitter, facebook or LinkedIn.
The task-based assistants handle your basic administrative tasks like online research, travel planning and coordination, setting up appointments and that sort of thing. With this plan, you can send in your task requests, and the first available assistant will get to work on it and notify you when it is complete. You can use their online interface to submit tasks or use email, Skype, or another instant messaging service.
With a dedicated rep, you have a little more leeway into training and ongoing processes. TimeSvr explains that their aides can double up as customer support reps, conduct PR campaigns, set-up user testing experiments, and a variety of other projects small business owners can think up.
I had my dedicated TimeSvr assistant work on my Google AdWords campaigns, data entry projects in Excel, and research and write company blog posts.
Plans and Pricing
TimeSvr offers two levels of service: TimeSvr Personal and TimeSvr Dedicated.
They’re best-known for their personal plan, which allows you to unload “unlimited” basic tasks for just $69/month. Basic tasks are typically defined as one-off projects, usually lasting 15 minutes or less, such as managing appointments, making phone calls, online research, and travel reservations.
With TimeSvr Dedicated, you can get a dedicated Business Support Agent who works 4 hours a day, 5 days a week for $700 a month. It works out to less than $9 an hour. The advantage of the Dedicated plan is you aren’t limited by “basic” tasks. You get to work one-on-one with your assistant and train them just as you would an in-house employee. They can work for hours or days on one project without interruption.
TimeSvr Dedicated is quite affordable for this level of service, plus you don’t have to worry about payroll processing, employment taxes, benefits, or even providing a workspace.
Even though TimeSvr is one of the smaller virtual assistant companies, both of their plans offers a great value.
The closest alternative to TimeSvr is Efficise, a new virtual assistant company in Pakistan actually founded by TimeSvr alumni. They’re offering 50 tasks a month for just $65.
Another entry is OkayRelax, with dedicated assistants out of the Philippines.
If you have had experience with TimeSvr, positive or negative, please rate your experience below.