UPDATE: It appears Lifenzyme is out of business. Please consider one of these alternatives.
Lifenzyme is a virtual assistant company based in Bangalore, India. They got their start in 2008, and have been helping clients with remote tasks ever since.
The Lifenzyme.com website is a mess. I work with dozens of virtual assistant companies but this one is probably the hardest to navigate. Now I’m not saying that this site has the greatest design in the world, but I’m not the one selling web design and development services either.
All over you’ll find strange syntax and random capitalizations in the text. I hate to be the grammar police but this is your sales brochure to the world. I found the process-flow charts, service plans, and unfamiliar acronyms really confusing. The promo buttons on their site don’t make much sense. Four months of free service for existing customers? Why are you showing that to me?
Other red flags:
- Live Help was offline, even though they claim to run a shift during US business hours.
- At the time of this writing in 2012, the copyright date at the bottom of the homepage was 2009.
- At the time of this writing, their twitter account has tweeted only once in 12 months. Prior to that, nearly every tweet was 100% self-promotional.
- They charge people $35 to join their affiliate program. Hello? Affiliates promote your business for free, and only get paid you make a sale. Why create extra barriers to entry?
I would hesitate to sign-up for Lifenzyme based just on those issues. It makes it seem like they don’t understand the needs of their potential clients.
However, their pricing is competitive among Indian virtual assistant companies. Rates begin at $15 an hour and fall to $7 an hour for a full-time plan. You can sign-up for a “full-time” 150-hour a month plan for just $1000. I say “full-time” because normally full time is considered 160 hours a month. To add to the confusion, Lifenzyme also has a 120-hour “full-time” plan.
The granddaddy of all the Lifenzyme plans is their dual-dedicated-assistant plan, which comes with two virtual employees each working 7 hours a day. At a price is $2350 per month, it’s unclear why someone would opt for that instead of 2 150-hour plans for $2000.
Some of the larger plans allow for rollover time if you have a slow month, and any plan can be cancelled free of charge with 30-day notice.
Lifenzyme offers a 5-day free trial if you want to take their virtual assistant services for a test drive. Otherwise, you might consider My Tasker or 24/7 Virtual Assistant for well-rated outsourced help in India.
If you have worked with Lifenzyme, please share your experience (positive or negative) in the reviews below. Thank you!