UPDATE: As of 2019, Xilium has widened its scope to providing solutions for medical enterprise groups.
Xilium is a virtual assistant company with administrative offices in Minnesota, and offices and virtual assistant staff in the Philippines. They provide a wide range of services and have been in operation since 2011.
If you’re curious what the name means, as I was, apparently it’s loosely derived from the Latin word “auxilium” meaning “assistance” or “aid.” So there’s your trivia for the day.
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About Xilium
The company is headed up by Vanessa Belleza. I asked Xilium what their areas of specialization are and they said, “[we] specialize in providing remote administrative support services to healthcare professionals in the US. Among the virtual medical services we offer are EMR management, reception, medical billing, and medical coding.””
If your businesses focuses on either of these areas and you are struggling to keep up with your workload it’s worth making contact with Xilium to see how they can help.
Xilium hire staff in the Philippines to take advantage of the geoarbitrage that comes with the lower cost of living in the Philippines (see plans and pricing below). You can hire part or full-time staff at a much lower cost than in the US. Staff in the Philippines typically have very good English skills too, so you’re less likely to encounter communication problems as you would with some other counties.
All of their staff are vetted, have college-graduate level qualifications and years of experience in the virtual assistant industry. Their staff work flexible hours, so your timezone or prefered hours of operation are not going to be a problem.
Services
The company provides college-graduate, professional virtual assistants ready to handle the day-to-day tasks you want to outsource to free up more of your time.
Medical Assistant Virtual Assistants
- Patient scheduling
- Call answering and handling
- Calendar management
- Word processing
- Electronic medical record management
- Medical transcriptions
- Internet research
- Medical billing and coding
- Medical accounting via QuickBoooks
Xilium Intro Video
Plans and Pricing
Xilium requests prospective clients contact them for a custom package quote based on your needs. For the sake of reference, rates were previously in the $9-15 an hour range.
Xilium Alternatives
There are no shortage of virtual assistant companies operating out of the Philippines, but few (if any) have the medical focus that Xilium does.
If you’re comfortable with a home-based VA, you might consider OnlineJobs, the largest virtual work job board in the country.
Your Turn
Have you worked with Xilium? If so, please leave a review below to help others with their decision.