Noon Dalton is a virtual assistant and business process outsourcing company in India, with call center support in the Philippines and a front-end sales offices in Florida and New York.
The company gets its very-non-SEO name from its two co-founders, Jehan Noon and Edward Dalton. With extensive experience in consulting and outsourcing, they founded the company in 2009, and it has grown to nearly 200 employees occupying a 30,000 square foot facility.
Noon Dalton Services
Noon Dalton focuses on outsourced business and admin support for small and medium businesses. In particular, their college-educated virtual assistants specialize in real estate, financial services, recruiting, and social media.
If you have processes in place and need help executing, or have things you need to get done but don’t have time, these guys want your business. The company aims for low-turnover, long-term relationships, which keeps both the agents and clients happy.
Each client is assigned a dedicated VA, and their work is managed by an on-site quality assurance team. You interface directly with your VA, but have management and process-support accessible should the need arise.
Noon Dalton is excited about their new facility in the Philippines, built specifically for phone-support virtual assistants.
Plans and Pricing
Although the company is a little coy about pricing, I was able to get the inside scoop from Jehan. (These are ballpark figures, and subject to change.)
You can choose from either a full-time plan or a half-time plan, and can select your preferred working time zone as well. The full-time plan includes support 6 days per week, Monday through Saturday, totaling around 200 hours per month
An entry level VA (perfect for routine admin tasks or data entry) is $1250 per month, or just over $6 an hour.
A more senior-level VA with more client-facing experience or advanced skills is around $1700 per month, or around $8.20 an hour.
These rates are similar to what you’ll find at other virtual assistant companies in India at the entry level, which is what most firms advertise. Even at the higher end, which might be at a premium relative to the competition, it’s still kind of crazy to imagine being able to hire a college grad full-time, 6 days a week for $8.20 an hour.
What value could that deliver for your business?
Noon Dalton offers a 3-day free trial on personal plans, plus there are no long term contracts; everything is month-to-month.
Virtual Assistant Assistant Exclusive: Mention referral code VAA to extend the free trial offer to 5 days!
Businesses are encouraged to start small, especially if it’s your first time outsourcing, to get your feet wet with delegation and management — and then ramp up the engagement as growth necessitates.
For an inbound or outbound calling VA in the Philippines, the rate is around $1750 per month for full-time help.
For part-time (half-time) help, please contact the company directly for a quote.
Noon Dalton won the 2013 New York Enterprise Report award for Best International Operations, and was recognized on the 2013 SmartCEO Future 50 list.
Have you worked with NoonDalton? If so, please be sure to leave a quick review of your experience below to help others with their decision.