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Mindy Supports is a virtual assistant company based in the Ukraine. They have been in operation since 2014 and work with small and medium-sized businesses across the EU and US.

The company was founded by a group of international entrepreneurs with the goal of matching up businesses with skilled and affordable virtual assistants.

About Mindy Supports

All of the company’s virtual assistants are based in their offices in the Ukraine, enabling Mindy Supports to be competitive with their pricing.

Ukraine is known regionally for the high quality of its public education system, and the ability of its graduates to integrate seamlessly into Western corporate life.

According to Mindy Supports, European clients love working with Ukrainian outsourcing companies because the time zone is only two hours away. My contact Elena Chernienko explained, “Even if you don’t come to visit, our European time zone means that our business hours overlap, so you know we’re available when you need us.”

How it Works

When you sign up they match you up with dedicated assistants, with the view to stick with you for as long as you need them. This means over time you can build up a stronger working relationship as the assistant gets a more in-depth understanding of your business.

Besides dedicated assistants, Mindy Supports also provide project managers and a Team Lead who will help you plan your assistants work, establish milestones, and set clear progress reporting guidelines.

Their assistants are college graduates and skilled in various EU languages, such as English, German, French, Italian, Spanish, Russian, Ukrainian, and Dutch. They are also trained in each area of their services, not general VA’s that take on all and any tasks.

Services

Mindy Supports’ assistants cover the wide scope of tasks you would expect from a virtual assistant. To help give you an idea of their different skill sets they group their services into the following areas:

  • Sales support
  • Lead generation
  • Customer support
  • Data entry
  • Marketing support
  • Recruiting support
  • Order/warehouse management
  • Personal assistant
  • Ecommerce assistance
  • IT consulting

As with most virtual assistant providers they recommend contacting them if you have any particular requirements to see if they have the skills needed to carry out your tasks.

Plans and Pricing

Mindy Supports has four different plans as follows:

  • Part-Time Support – 2.5 days a week.
  • Full-Time Assistant – 5 days per week.
  • Round-the-Clock Assistant – 7 days per week.
  • Hourly Support – 40 hours per month.

Prices can vary depending on the specific tasks you’d like your assistant to perform, but these are our standard base prices for sales and marketing support:

  • Part-time (20 hours a week) – $650 a month, taxes and fees included.
  • Full-time (40 hours a week) – $945 a month, taxes and fees included.

If you’re not sure if your VA role fits neatly in that sales and marketing category, make sure to contact them for an individual quote based on your workload so they can access the skills required to carry out your tasks.

The company offers a 1-month trial period during which you can replace or terminate your assistant with one days’ notice for a full refund.

Mindy Supports Alternatives

Baltic Assist is a virtual assistant provider based just a couple of borders away in Lithuania and offers a similar range of services and pricing plans if you’re looking for a second quote.

If you would prefer to look into more established companies and have a budget that will stretch further Time Etc and Worldwide101 are two of their biggest competitors with a large EU presence.

Your Turn

Have you worked with Mindy Supports? If so, please leave a review below to help others with their decision.

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