|Quality of Work|
Zirtual is a virtual assistant service that offers virtual assistant and personal concierge services to people around the world. Zirtual was founded in 2010 and is headquartered in San Francisco and Las Vegas.
Zirtual offers US-based, college-educated virtual assistants that are available to handle a wide-variety of tasks and that are designed to help people get and stay organized.
Zirtual assistants are available to perform tasks, including but not limited to sending out birthday cards, ordering flowers, making travel arrangements reservations, scheduling meetings, conducting research , making calls, coordinating plans, returning calls, sending out and responding to e-mails. The list goes on.
Plans and Pricing
For $199/month, you can delegate unlimited tasks to your dedicated Zirtual virtual assistant, up to 8 hours a month.
The most popular option is the Entrepreneur plan priced at $399.00 per month. The Entrepreneur plan includes same-day support from your dedicated assistant and the ability to outsource tasks up to a cumulative 16 hours a month. (Slightly less than $25 per hour.)
If you have more work to outsource, Executive and VIP-level plans give you more hours of support and reduced effective hourly rates.
A lower-priced, non-dedicated option is also available. The plan, called Zirtual Open, is $99 a month for up to 15 fifteen-minute tasks. (Additional tasks are $7.50 each.) This kind of service really isn’t Zirtual’s focus though, and you can get the same task package at Fancy Hands for less than half this rate.
(Here’s the PowerPoint slide deck my ZA made — pretty slick, right?)
These rates make Zirtual slightly more affordable than other US-based competitors like Red Butler, which offers similar unlimited dedicated service at $495 a month.
Zirtual Now is a 24/7 on-demand additional VA service you can submit tasks to as needed. These tasks are billed out at $8.75 apiece (up to 15 minutes), or $35 an hour for longer jobs.
The service taps into Zirtual’s pool of virtual assistants to get something done in a timely fashion when you’re out of hours on your monthly plan or when your dedicated ZA isn’t available.
Not to suggest these other companies will hire just anyone off the street, but Zirtual guarantees that all of their virtual assistants are thoroughly screened, college-educated and competent to your perform tasks. When it comes to building trust with someone you’ve never met, the hiring process becomes that much more important.
Founder Maren Kate Donovan explains: “We have a seven step hiring process that includes thorough background checks, personality tests and social background checks—to ensure people haven’t lied and to get a very deep understanding of what makes them tick as people.” She goes on to note that Zirtual only hires 3% of the people who apply, and that they receive 4 weeks of traning before they handle their first client.
Your Zirtual virtual assistant service also comes with an “Epic Guarantee” — that you’ll be satisfied with their work and that your personal information will be kept safe. If you have problems with the service you can have a new virtual assistant appointed and also have the option a refund in certain circumstances.
To get started with Zirtual, there are no start-up, or initiation fees aside from your monthly subscription. In addition, there are no long or short-term contracts, individuals can choose to use Zirtual on a one-time basis or sign up for a monthly plan you can cancel at any time with no penalty.
Get Your Zirtual Invite Here
In response to strong demand and to give themselves an air of exclusivity, Zirtual is currently accepting new clients on an invitation-only basis. I was fortunate enough to score a few invites for Virtual Assistant Assistant visitors, which can be activated through the “Visit Site” link above.
To fuel their growth in this rapidly expanding industry, Zirtual announced that they raised an additional $2 million in venture capital in January 2013.
Have you worked with a Zirtual concierge? If so, please share your experience below!