|Quality of Work|
Uassist.ME is a virtual assistant company with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around the world.
Because of their location and timezone – El Salvador is only a 2 hour flight from the US and operates on Central Standard Time – Uassist.ME considers themselves “nearshoring” more than “offshoring.”
The company has earned a number of accolades in its relatively short history. In 2012, co-founders Alfredo Atanacio and Rodolfo Schildknecht were named to Inc. Magazine’s 30 Under 30 List, which honors “America’s Coolest Young Entrepreneurs.”
Their standard plan is $699 for a full-time shared assistant. This means you have a dedicated contact who is there during your business hours, 40 hours a week, but they also report to one or more other clients as well.
The advantage is you have a dedicated resource “on call”, without the full time salary. If you have enough work to keep your virtual assistant busy full-time, Uassist.ME offers full-time dedicated service for $1400 a month.
A smaller, 20-hour per month plan is available for $250. In this case, your shared assistant would be available all day during US East Coast business hours but would only be able to spend an hour or two on your tasks. It’s a great entry-level outsourcing plan because you still get a dedicated point of contact who’s “on call” during the day, without having to front the full or half-time salary.
Uassist.ME service is billed month-to-month, with no long-term contracts.
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I spoke with Joselin at Uassist.ME, who helped walk me through the company’s services. I found her to be professional, friendly, and energetic, with excellent English skills. She explained that her Uassist.ME co-workers are all fluent English speakers with neutral American accents because of their proximity to the US and familiarity with the culture. In fact, El Salvador uses the US Dollar as their official currency.
The company specializes in remote administrative services, but is expanding into SEO and social media marketing services, as well as telemarketing and cold calling. Uassist.ME has attracted clients in the US and Canada, and even India, the proud leader of virtual assistant outsourcing.
Uassist.ME has developed an expertise in real estate services and claims a number of brokers and agents as clients. Beyond that, their flexible and custom solutions allow customers to ramp up teams of multiple VAs quickly if needed.
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