|Quality of Work|
Tasks Everyday is a virtual assistant company based in Mumbai, India. The company was founded in 2003, and now employs more than 250 virtual assistants who help clients all around the world. As an early mover in the world of personal outsourcing, Tasks Everyday has received a lot of positive press, exposing new potential customers to the possibilities of hiring a virtual assistant.
The Tasks Everyday website has improved a lot over the past year. It used to have disorganized styling, jumbled texts and graphics, and unclear pricing options. If I was in a rush, the unprofessional look would have been a quick excuse to eliminate them from my search, so it’s good to see they’ve done some work there.
I found the auto-play videos annoying (although the testimonials are good), an encountered some pages with keyword-stuffed title tags a mile long. Their company blog was once a depository for pure nonsense garbage content, but has since been cleaned up considerably. This is the first impression they’re making to potential customers, and it was probably enough to have most running in the opposite direction.
Among the services that Tasks Everyday virtual assistants specialize in are your typical online research tasks, bookkeeping, appointment making, and email and phone customer support tasks. Beyond that however, Tasks Everyday also provides expertise in database management, web design, website maintenance, and sales and marketing.
Tasks Everyday charges around $7 an hour for their services, and although this is not particularly clear on their website, offer an array of plans depending on the how many hours you expect to use. You can even hire a Tasks Everyday virtual assistant without an ongoing commitment, if you just need a specific one-time project completed. Their rates certainly compare favorably with hiring full time staff in the US, but of course there are challenges with managing any remote worker. For more transparent pricing options, you might consider My Tasker, which is another virtual assistant company in India.
Another nice thing about Tasks Everyday is that you are assigned a dedicated virtual assistant, so you can build a relationship with one person. Your virtual assistant will be available 5 days a week in the time zone of your choosing; the Mumbai office operates several shifts and is open 24 hours a day.
One bit of disclosure: On two occasions Tasks Everyday customers have left negative comments here, only to ask them be removed a few days later. Normally when the companies themselves ask, I decline and ask them instead to respond to the accusations publicly. But when customers ask, I tend to honor that request because I would want other webmasters to do the same for me.
The complaints centered on poor communication (both in language and timing), and poor quality of work — specifically related to web development. I don’t have the full story in either case but can speculate that having the negative reviews removed was part of some parting-ways negotiation with the company.
If you’ve had any experience, positive or negative, with Tasks Everyday, please share it here.