My OutDesk

One comment on “My OutDesk
  1. Bryn Kaufman says:
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    I have used both My OutDesk and oDesk and I prefer oDesk and here is why.

    Tracking vs. No Tracking

    My OutDesk has no tracking system in place that the Realtor can access to see what hours are worked and what the VA is working on.

    oDesk has what I consider a fantastic tracking system in place that guarantees an hour worked is an hour paid. You can use oDesk to see the hours worked, what they are currently working on or have worked on, random screen shots of their activity, and a lot more.

    I and others have found a big improvement in productivity when a tracking system is in place. If you want to improve something, you have to be able to track it.

    Hopefully My OutDesk will have some type of tracking system in place that Realtors can use in the future. They did mention to me they are working on one and they also mentioned they have some internal system in place, but at this time Realtors do not have access to it.

    No Contracts vs. Minimum Hours Worked Contracts

    My OutDesk will look to put the VA into a contract with you, for example my VAs were on a full time contract. As long as you have enough work all the time this works out, but if the VA does not have 40 hours of work you would be paying for those 40 hours anyway.

    At oDesk you pay for hours worked, period. If one week it is 40 and the next week it is 20, then that is what you pay for.

    How much of what you pay actually goes to your VA?

    oDesk takes 10% of your pay to your VA as their fee. My OutDesk took around 50% of the VAs pay in my case. They might have different plans for different clients, so you would need to check with them on this.

    The 50% makes a big difference. For example, if you are paying $8 per hour the VA is receiving about $4 per hour from My OutDesk. At oDesk if you are paying $4.44 per hour, your VA receives $4 per hour. If the VA works 40 hours per week, that is about a $7,404 price difference between oDesk and My OutDesk per year, with the VA making the same amount.

    In my case I had two VAs so was I paying about $14,808 per year more. Assuming I am going to be using VAs for the next 10 years that is $148,000 more spent and the main thing My OutDesk did for me was present me two VAs to choose from.

    oDesk has hundreds of great VAs to choose from, and once you have a good VA in place paying all the extra money to My OutDesk gets old fast.

    Keep in mind with the numbers above it assume the VAs work the same amount of hours, but as I mentioned, if you have 30 hours of work to do oDesk bills you for 30, but My OutDesk will still bill you for 40 to meet their minimum contract, so the savings will actually be much higher.

    My OutDesk is High Pressure, oDesk is No Pressure

    MOD has high pressure recruiting of Realtors. For example, an agent commented about MOD on the Facebook Realtors Group “I hate being aggressively solicited, especially when I don’t return your calls and Emails”.

    oDesk has a no pressure approach and will never call and might send a few Emails reminding you of the advantages of their services, but all oDesk Emails can be unsubscribed from.

    When I interviewed my VA at MOD, I was told I need to make a decision by the next day or the VA would be hired by another agent. This is high pressure compared to oDesk which has a traditional interview process where you interview one or more VAs and have as much time as you want to make your decision.

    When my VA was pregnant I was told by MOD that I have a full time contract and as the VA needs to cut back her hours for health reasons, I can hire another part time VA to make up the hours. I found this to be high pressure vs. the no set hours at oDesk. At oDesk, you can have your VA work as little or as much as needed, typically only when there is work to be done.

    I highly recommend using a VA

    I have found you can get quality VAs from both My OutDesk and oDesk. You have to invest time to train them either way as training and communication are key.

    I can’t recommend enough the idea of hiring a VA. They work hard, are dedicated, accurate, and they really appreciate being part of your team.

    It is my opinion now after using both services for over 1 year that I prefer working with oDesk for the reasons mentioned above.

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