Overall Rating2.22.22.22.22.2
Quality of Work33333
Communication2.82.82.82.82.8
Value22222

Get Friday is an outsourcing company that is based in Bangalore, India. They are best-known as the virtual assistant division of Your Man in India, the famous personal concierge company. Get Friday caters to the needs of individuals who have hectic schedules, by offering virtual assistants who can deliver high quality work on administrative tasks.

get friday reviewIf you’re curious, the name “Get Friday” is inspired by Daniel Dafoe’s classic Robinson Crusoe. In the novel, the title character has an assistant he calls Friday, who becomes his right-hand man and is critical to his survival. Get Friday has been around since 2005, and now employs 200 energetic and professional virtual assistants who help clients around the world conquer the challenges of business and everyday life.

As one of the longest running VA companies, they’ve served more than 11,000 clients in over 40 countries.

Some examples of the kind of tasks Get Friday does best would be setting appointments, making travel arrangements, and moderating websites. Beyond that, their virtual assistants have even helped find a customer’s lost dog and plan a wedding! Where else are you going to find a wedding planner for this cheap?

Get Friday Intro Video:

Get Friday offers an array of virtual assistant service plans that start from Pay-As-You-Go at a rate of $15 an hour, all the way up to Full Time (160 hours a month) at a rate of $1120 a month or just $7 an hour. All the plans over 40 hours a month include “rollover” time, so unused hours can be applied to next month’s service. There are no long-term contracts; you can cancel, upgrade, or downgrade your plan at any time with 30 days notice. Get Friday also will quote prices for one-time projects if you send them a description of what needs to be done.

Hiring a virtual assistant is a big decision, and Get Friday offers a 7 day free trial period to ease some of that anxiety. If you’re not happy with the service, just cancel without any obligation.

One thing I noticed when opening my Get Friday account is the sign-up process is kind of a pain. They make you do a phone verification, which is automated but something normally reserved for banks. Then you have to print, sign, and fax (or email) back a copy of the contract. I haven’t seen those kinds of sign-up requirements from any other VA company.

Your Get Friday virtual assistant is available 5 days a week, during the hours you choose. This is valuable because of the time zone difference between the US and India. Weekend and overtime hours are charged out at 1.5 times your normal hourly rate.

Get Friday Ace

In the summer of 2014, Get Friday introduced Get Friday Ace, a VA service specifically aimed at the small business market.

I think it’s a smart move since they already have the staff and infrastructure in place, and businesses are used to spending money on support services. Get Friday Ace lists web design and development, bookkeeping, marketing and SEO, and other business process tasks among their new menu of services.

If you’ve had any experience with Get Friday – positive or negative – please share it below.

6 Reviews

    • 11111
    • 11111
    • 11111
    • 11111

    Been with Get Friday since September 2014, and have tried hard to make this relationship work. Spending enormous amount of time outlining tasks and responsibilities, but they still fail to deliver. With repeated changeover of admins who struggle communicate at a basic level of English, forget to execute tasks handed over, and an overall poor level of management supervision throughout.
    I would not recommend any business to suffer the damage this company will cause, as the level of service is very amteur.

  1. I tried Get friday for three months. My opinion is that they lacked of initiative and followed a very repetitive procedure which would consist in rephrasing every task I was assigning them first, and then only list things without any relevant analysis. Plus it seemed like this would always take a lot of time which is quite surprising for people who are supposedly used to do that type of research all day.

    • 22222
    • 33333
    • 11111
    • 22222

    The company is staffed with well-meaning people, but they suffered from generally poor execution with occasional flashes of brilliance. A lot of what we needed involved them providing phone communication, and the grasp of English on the VA side of the equation was tenuous at best, which hurt our business prospects whenever we leveraged GetFriday to represent us. We had to endure a lot of rotating VAs, and got lots of repetitive questions, even after hearing the common Third World “no problem” refrain (only to learn later that there were, in fact, “big problems”). All of this caused turnaround and reliability to suffer, which led to us ending our relationship with them.

    • 22222
    • 33333
    • 33333
    • 11111

    I don’t buy the stories above that they planned a wedding etc… All they are any good at is searching in google just like you could and since you almost have to tell them what to type in google they aren’t really of much value. Granted I am exaggerating a little but I was very frustrated that I could not convince them to exercise even a remedial amount of judgement. They best they would do is send me back spreadsheets with options for me to choose from with links to more details about each option… No recommended best option for example and still a lot of homework left for me to do. Maybe I expected too much but I paid a lot of money for services that did not help me much.

    • 33333
    • 55555
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    • 44444

    I hired Get Friday for a one-time research task and they were awesome. They understood the instructions, met the deadline, and did a really good job with the assignment. I had tried outsourcing this particular research task in the past, and no one seemed to quite get it until Get Friday. I happily signed up for their monthly service, but unfortunately, after four weeks of waiting, they were still having a “resource crunch” and were unable to assign me a VA. I ended up canceling to look for other, more immediate help and asked them to keep me posted if they ever got out of their “resource crunch” and still have not heard from them. That was probably over a month ago that I canceled. So, maybe they are not having that problem any longer (or maybe they are), but they weren’t “on the ball” enough to follow up with me and potentially win back a client. They do seem to have a great staff, however, and everyone was very courteous.

    • 33333
    • 33333
    • 44444
    • 22222

    I’m a former customer of Get Friday and here’s the experience we had: We used Get Friday for VA assistance with emails and powerpoints. The engagement lasted from 5/10 to 9/10. I only used Get Friday occasionally, simply because anything powerpoint related became a complete disaster. The customer service was great, folks were very friendly and helpful.

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