|Quality of Work|
Get Friday is an outsourcing company that is based in Bangalore, India. They are best-known as the virtual assistant division of Your Man in India, the famous personal concierge company. Get Friday caters to the needs of individuals who have hectic schedules, by offering virtual assistants who can deliver high quality work on administrative tasks.
If you’re curious, the name “Get Friday” is inspired by Daniel Dafoe’s classic Robinson Crusoe. In the novel, the title character has an assistant he calls Friday, who becomes his right-hand man and is critical to his survival. Get Friday has been around since 2005, and now employs 200 energetic and professional virtual assistants who help clients around the world conquer the challenges of business and everyday life.
As one of the longest running VA companies, they’ve served more than 11,000 clients in over 40 countries.
Some examples of the kind of tasks Get Friday does best would be setting appointments, making travel arrangements, and moderating websites. Beyond that, their virtual assistants have even helped find a customer’s lost dog and plan a wedding! Where else are you going to find a wedding planner for this cheap?
Get Friday Intro Video:
Get Friday offers an array of virtual assistant service plans that start from Pay-As-You-Go at a rate of $15 an hour, all the way up to Full Time (160 hours a month) at a rate of $1120 a month or just $7 an hour. All the plans over 40 hours a month include “rollover” time, so unused hours can be applied to next month’s service. There are no long-term contracts; you can cancel, upgrade, or downgrade your plan at any time with 30 days notice. Get Friday also will quote prices for one-time projects if you send them a description of what needs to be done.
Hiring a virtual assistant is a big decision, and Get Friday offers a 7 day free trial period to ease some of that anxiety. If you’re not happy with the service, just cancel without any obligation.
One thing I noticed when opening my Get Friday account is the sign-up process is kind of a pain. They make you do a phone verification, which is automated but something normally reserved for banks. Then you have to print, sign, and fax (or email) back a copy of the contract. I haven’t seen those kinds of sign-up requirements from any other VA company.
Your Get Friday virtual assistant is available 5 days a week, during the hours you choose. This is valuable because of the time zone difference between the US and India. Weekend and overtime hours are charged out at 1.5 times your normal hourly rate.
Get Friday Ace
In the summer of 2014, Get Friday introduced Get Friday Ace, a VA service specifically aimed at the small business market.
I think it’s a smart move since they already have the staff and infrastructure in place, and businesses are used to spending money on support services. Get Friday Ace lists web design and development, bookkeeping, marketing and SEO, and other business process tasks among their new menu of services.
If you’ve had any experience with Get Friday – positive or negative – please share it below.