Ideas Unlimited

Ideas Unlimited is a unique virtual assistant company headquartered in Minnesota with a call center office in the Philippines. The business was founded in 2010, and has grown to employ more than 100 VAs between their Iloilo office and a distributed team in the US.

ideas unlimited reviewAbout Ideas Unlimited

The Philippines office is staffed with college graduate virtual assistants and a 3-tier management team to oversee operations. Many VAs have previous BPO or call center experience, and can earn raises and bonuses based on tenure and client satisfaction scores.

Some senior staff have been approved to work from their home office.

Stateside, the business is run by founder Nick Carter, who I had a chance to catch up with recently. He explained that they target primarily US-based clients and tend to serve a lot of customers in the medical, real estate, and ecommerce fields.

His team uses Hubstaff worker monitoring technology and cited security and confidentiality as strong selling points of the Ideas Unlimited service.

Ideas Unlimited Intro Video


Ideas Unlimited focuses on 3 main areas of service:

  1. Virtual Assistants
  2. Customer Support
  3. Call Center Agents

From their call center they can handle inbound and outbound calls on your behalf, and work during US business hours as necessary.

Their virtual assistants can provide administrative assistance, live chat customer support, or take care of your ongoing business process tasks. If you have a defined process and a willingness to train your assistant, you can remove yourself from that role as well.

Ideas Unlimited is most active on Elance, where they have generated quite a bit of business and mostly positive feedback ratings.

Plans and Pricing

If you’ve been digging around the Ideas Unlimited site looking for pricing information, don’t worry; it’s just not there. However, I was able to chat with Nick to get the inside scoop.

Their Philippines-based workers are available at a flat $7/hour hourly rate for on-demand and part-time work, and they ask customer to hire for a minimum of 10 hours per week. He explained that most customers start with one dedicated VA at 20-40 hours per week.

Full-time packages are available of course, and are slightly discounted. A full-time 160 hour/month VA would be $1050 (just over $6.50 an hour). Nick added that additional discounts may be available if you need multiple full-time VAs.

Ideas Unlimited also helps clients source and manage VAs in the US, with rates starting at just $12 an hour depending on the skills required.

Ideas Unlimited Alternatives

For other Philippines virtual assistant companies with similar operations, check out VA Staffer or Task Bullet. If you’re comfortable doing with a fully home-based staff and are comfortable doing the full training and management yourself, you can save 50% or more on an ongoing basis by hiring through or the Virtual Staff Finder recruiting service.

The biggest downside of those is if/when your VA leaves, it’s on you to find a replacement. That, and you have to provide your own management oversight.

Have you worked with Ideas Unlimited? If so, please share a quick review of your experience and help others with their search.

Posted in Philippines Virtual Assistants, Virtual Assistant Companies

When Automation Backfires

I thought I was so smart when I set this up! And then it backfired horribly…

For the last couple years on the Virtual Assistant Assistant site, I’ve had a little survey tool that people could fill out and get personalized recommendations.

Each time someone completes the form, which I set up for free using Google Docs, I get an email.

Then I’d manually email them my recommendations. My process has improved over time, but was still manual.

At first, I manually wrote out the messages individually, until I’d covered each combination of answers.

After that, I’d just search my inbox for a survey response with the same answers, and copy and paste. 

But searching the inbox each time was kind of a pain so I created a template file I could refer back to and copy and paste the template response each time.

But pulling up the template file grew tiresome, so I created a series of keyboard shortcuts using the Auto Text Expander plugin for Chrome. 

And that’s really how I would do it. People would even give me a hard time (and rightfully so) that I didn’t have a virtual assistant on this low-level task. 

A little ironic, right?

Well, a couple weeks ago I tried to get smart and figure out a way to automate and outsource this task.

Since each survey response comes in with the subject line, “New Virtual Assistant Survey Submitted”, I set up an If This Then That “recipe” to send an email to Fancy Hands each time a new message with that matching subject line hit my inbox.

Each Fancy Hands email was a new task request to their virtual assistants.

Inside the IFTTT recipe, I gave instructions for the task. I included a link to the “answer key” file in Google Docs, and asked the virtual assistant service to email the survey respondent on my behalf (cc-ing me), with the appropriate template.

What I forgot was that Fancy Hands sends a confirmation email that they received your task, using the same subject line as what you sent them.

When that confirmation message hit my inbox, because it matched the IFTTT recipe words “New Virtual Assistant Survey Submitted”, it triggered another task request email.

Which triggered another confirmation message.

Which triggered another task request.

Which triggered another confirmation message.

And on and on and on, more than 50 requests in total before I got back to my computer and could figure out what happened.

(Thankfully they refunded all those nonsense tasks.)

My fix was to disable the Fancy Hands auto-confirmation emails, and am working on tightening up my IFTTT recipe to make sure it works as intended.

Turns out, I also could have changed the subject-line in IFTTT.

I have high hopes that this automation/outsourcing combo will ultimately save some time and maybe even start a few conversations.

What do you use If This Then That for?

I know I’m barely scratching the surface of it’s automation power, but I’m eager to dive deeper into it. Definitely open to hear about any cool recipe suggestions you have, or if you like the more business-oriented Zapier more.

Let me know in the comments below!

Posted in News

Should You Outsource Email? Letting a Virtual Assistant into my Inbox for the First Time

It’s been nearly 10 years since my first “outsourcing” experience, yet just last week I crossed a new barrier I never had before:

My inbox.

In the past, I’ve had my virtual assistant send templated messages on my behalf, but they were sent from an alias account.

We had it set up so that she could send email “as” me. To the recipient, it would look as if it had been sent by me, and replies would ping my regular inbox, but all the action was from her account.

This time around, I’m trying something a little different. I’ve given up on those faux-individual messages because they didn’t generate much response.

Instead I’ve been drafting actual personal messages, though a much lower volume of them, and still based on a pre-written template.

This has become a bit of a chore so I was excited to learn about a Gmail feature that allows you to “delegate” access to your account without sharing your password.

Look under Settings > Accounts and Import > Grant access to your account.

(Currently the user you grant access to must also be a Gmail user. In my case, we just had her create a new Gmail account for this purpose.)

There’s a high level of trust involved because now when my assistant logs in, she can see my entire inbox and 10 years of Gmail history.

But I’m betting on the fact she has better things to do than to read my mail. Let’s hope so anyway!

It’s always something I’ve been a little nervous about, but finally the frustration and pain of this repetitive task go the best of me.

So what she’s doing for me is following a process to draft emails and save them unsent. She’s filling in the to and from fields, subject lines, inserting a pre-written template, and including some research about the individual which I’ll then use to personalize the message.

It’s been only a couple days but this is already a big time-saver and headache saver. Instead of pulling information from several different sources, now I just look in my outgoing drafts, write a couple lines of personal notes, and off they go.

It’s really streamlined and only took about half an hour to set-up and train her on this task.

I can revoke access at any time.

I’m curious, have you ever delegated email access like that before?

Posted in News

Digi Media Infotech

Digi Media Infotech is a virtual back office solution for businesses and entrepreneurs worldwide. The company is headquartered in Udaipur, India, and has been in operation since 2010. Today, dozens of Digi Media virtual assistants serve hundreds of clients from their in-office set-up.

digi media infotech reviewThey offer instant access to qualified and skilled professionals and can give any company, small or large, access to the top talent they need. Digi Media Infotech takes responsibility for your back office so you can concentrate on scaling your business.

The name kind of reminds of Homer’s Internet business from The Simpsons, Compu-Global-Hyper-Mega-Net :)

About Digi Media Infotech

The company was founded by Amit Mehta, who also serves as the CEO. Where some VA firms are aimed at the personal market, Amit’s company is after business clients instead.

When I asked what set them apart, he explained, “We are committed to providing high-quality services at low prices and this sets us apart from the competitors. We are proud to stand behind the quality of work we deliver. Our team is a collection of young, motivated and passionate people all brought together for one common goal.”

He added his team has quality control checks in place to deliver error-free outsourcing work on time with consistency. “We have one of the strongest hiring models in the industry insuring that we have the strongest workforce out there. We offer 24/7 round the clock support ensuring you can count on us when you need us the most.”


The company provides a full range of knowledge process outsourcing and virtual assistant services tailored to client’s specific business needs, such as:

  • Lead Generation
  • Research and Analytics
  • Data Entry and Data Processing
  • Web Design & Development
  • Social Media Management
  • Customer Support Outsourcing Solutions
  • Accounting & Bookkeeping Services

As with nearly all outsourcing providers, I think your results will be the strongest if you have a clearly defined process your VA can follow.

I asked if there were any areas of specialization, and my contact Ankit indicated they try and match clients up to the individual best suited to perform the necessary tasks and achieve their goals, whatever those may be.

Plans and Pricing

Digi Media Infotech’s plans come in two flavors: Hourly and Monthly. With the Hourly plans, you purchase and pre-pay for a block of hours ranging from 5 to 20 hours.

The rates are surprisingly affordable, starting at just $7 an hour for a 5-hour package, and only $5 an hour for the 20-hour package.

digi media infotech pricing

To be able to get started with a dedicated virtual assistant, maybe for a one-off project, for just $35 seems like a great value.

The company also has 3 tiers of monthly plans available, also with a dedicated virtual assistant. The monthly plans come in 2, 4, or 8 hours a day options, and are priced from $250 to $900 per month.

The rate of $900 for a full-time dedicated assistant is very competitive among other VA companies in India and in the Philippines, and the other packages are straightforward and priced well too.

digi media infotech monthly pricing

has a pricing option to fit every budget. There are numerous hourly or monthly plan options available with Digi Media Infotech. These options range from 5 to 160 hours a month. We designed our plans starting from $35. Compare and choose the best plan that fits your need. With this service, there is no long-term contract required and you’re only paying for as much time as you need.

VAA Exclusive: Mention referral code VAA when you sign-up to get 2 free hours!


Digi Media Infotech Alternatives

Of course there is no shortage of small business outsourcing companies in India. Among the highest rated on this site are My Tasker and 24/7 Virtual Assistant. For a similar set-up with buying blocks of time, you might check out VMG BPO.

Have you worked with Digi Media Infotech? If so, please share a brief review of your experience below to help others with their decision.

Posted in Dedicated Virtual Assistants, India Virtual Assistants, Virtual Assistant Companies, Virtual Employees

NS Virtual Services

NS Virtual Services provides business services to small/medium enterprises (SMEs), including general admin, customer service, bookkeeping, web development, graphic design, and more. I like the tagline of “Getting you ahead without the overhead!”

The company was founded in 2008 by Natalie Szabo, who serves as the business and project manager. Natalie steers the ship from Quebec, Canada, and oversees current team members in Canada, USA, Spain, and Egypt.

ns virtual services reviewShe explains that their ideal clients are entrepreneurs, solopreneurs, and small/medium-sized business owners, who are willing to work on long-term ongoing projects. “Due to the varied skill-sets of each team member,” she adds, “We are able to serve various niches.”

How it Works

NS Virtual Services doesn’t limit themselves to any particular specialization.

We partner with our clients to ensure that we match the perfect assistant to their project, not just who’s next available. If we don’t have what the client is looking for, then we will find that special person, screening and vetting them in advance.


Since each team member comes with different skill-sets, NS Virtual Services can cover the following services:

Standard = General admin, customer service, data entry, translation, transcription.

Advanced = Bookkeeping, social media management, copy/content writing, project management, website management/basic development, voice-overs, public relations, marketing.

Super-Advanced = Advanced website development, HTML, CSS, PHP, SEO, ad campaigns.

There are several multi-VA teams out there, but Natalie explains what sets them apart is their personalized service from start to finish. With a hands-on approach, she ensures that her clients and team are completely satisfied, making any adjustments necessary.

Clients can choose to work with their assigned VA directly, or initially engage the services of Natalie as Online Business Manager or Project Manager, delegating various tasks to her team as needed.

Plans and Pricing

The company has different hourly packages for each service level, and it is often customized for each client.

The Standard Services (see above) range from $32-$37/hr, Advanced from $38-$45, and Super-Advanced from $53-$60 (all in USD). Obviously these rates are on the high side, especially relative to the overseas companies, but you can tell from the team members that they are bringing much more experience to the table than the “$5/hr” competition.

I think it will come down to your comfort level and budget. For instance, you can certainly get data entry and transcription done for less, but there’s always the question of what’s going to be lost in translation and how much time you’ll have to spend cleaning up the results after the fact.

NS Virtual Services Alternatives

For similar US- and Canada-based support, there are lots of choices. Both Virtual Assist USA and Longer Days come to mind for their similar team-based approach. Natalie herself is an “alumni” of top-rated Worldwide101.

Have you worked with NS Virtual Services? If so, please be sure to leave a quick review of your experience below to help others with their decision.

Posted in US Virtual Assistants, Virtual Assistant Companies

Virtual Assistants India

As you probably guessed from the name, Virtual Assistants India is an India-based VA company. The company was founded in 2012, and today they serve clients worldwide and handles a multitude of tasks including General Administration, Bookkeeping, Sales and Marketing, Call Center, Website Development, and more.

About Virtual Assistants India

virtual assistants india reviewThe primary focus stays on saving time and money and in turn provide you with extra mileage for your business. VAI has virtual assistants who have been part of the industry before and have worked as independent entrepreneurs. Hence, customer satisfaction is something that they seek to deliver across all levels of engagement.

The VAI office maintains the latest modern security measures and hence they are fully equipped to handle sensitive data which forms an important part of corporate relationships.

One thing I liked is how they identify their VAs as entrepreneurs themselves. I’m not sure how accurate that description is if they’re working on your tasks from a corporate office center, but I appreciated the idea.

How it Works

The first step towards working with VAI is choosing your plan from the Pricing page and proceeding to sign up following which you will be contacted by the Operations Team in 4-8 business hours.

You will be assigned a dedicated VA to get started. This might take a maximum of 24 hours depending on the availability and skill set mapping so that you get the right assistant to handle your tasks. One can send tasks right away after being assigned to a VA.

There are no contracts or long-term commitments. Over time, if your business needs require an upgrade into more hours of support or a higher level plan, VAI ensures that you go through a no-hassle process, in case you need to upgrade or downgrade your plan.

In that case, my suggestion would probably be to start small to minimize your risk, and upgrade as needed. The only challenge would be when your VA is already committed to other clients and can’t add more hours for your work.


Virtual Assistants India works with highly skilled individuals who after capable of adapting to different roles and function effective across all types of engagements. Some of the primary services that VAI provides include:

  • Administrative Virtual Assistant
  • Bookkeeping & Accounting
  • Graphic & Web Designing
  • Sales & Internet Marketing
  • Customer Support Services
  • Transcription Services
  • and others.

Plans and Pricing

VAI is essentially a one-stop solution for both personal and corporate needs with pricing $4.98 per hour for a full-time dedicated assistant (roughly $800 per month).

virtual assistants india pricing

The 20-hour per month plan is around $180, or $9 an hour, and the equivalent hourly rate drops as you bite off more and more hours each month. A half-time assistant would be just under $500 a month.

The company offers a 3-day free trial and a 100% satisfaction guarantee on their service.

Besides choosing from the regular plans, they also will quote short-term or project-based work

Virtual Assistants India Alternatives

Naturally there is some pretty stiff competition amongst VA companies in India. Another couple firms worth checking out are the well-rated My Tasker and 24/7 Virtual Assistant.

Have you ever worked with Virtual Assistants India? If so, please feel free to share a brief review of your experience to help others embrace the service.

Posted in Dedicated Virtual Assistants, India Virtual Assistants, Virtual Assistant Companies

Get Virtual Services

Get Virtual Services is a complete virtual assistant service provider in Mumbai, India. The company began in 2009, and has grown to serve a variety of clients around the world.

The company works with industry-trained virtual assistants who specialize in all types of knowledge-based and online work like market analysis, e-commerce transactions, advanced online technologies, web-maintenance, e-businesses, web-development, meeting arrangements, product marketing, client contacts, database administration, social media campaigning and more.

get virtual services reviewHow it Works

Get Virtual Services follows a three-step approach towards building up a simplified workflow, through which customers can submit their requirements. The first step involves filling in a simple contact form that lists down business details, specific requirements and budget.

The turnaround time is 24 hours by which a complimentary consultation is scheduled, according to your convenience. Next, your immediate business goals are identified along with inherent issues that might crop up during execution. Simultaneously, a work outline is also traced out to defy obstacles and successfully complete the job.

Following the initial discussion, you receive a Welcome Packet that contains the Contract, Confidentiality/Non-Disclosure Agreement and Client Questionnaire. Soon after, a phone conversation is set up to gather more information on the first task that needs to be executed.

A couple points on their website confused me. The first was their 400 sq. foot office space with 25 desks. That seems like very cramped quarters and I’m guessing one of those figures is a typo.

The other point was that they provide support 6 days a week, but then on the very next line claim to be available 24/7.


Get Virtual Services offers three service types:

  • Dedicated Assistance – Administrative Assistant services, Content Writing, MBA Assistance, Multi-tasking Assistance, Personal Assistance and Research Assistance.
  • Website & SEO – Website Maintenance, E-Commerce Solutions, Web Development, Paid Search Advertising, Social Media, Content Marketing, SEO Services.
  • Back-Office Assistance – Transcription Services, Medical Transcription, Business Transcription and Language Translation.

Plans and Pricing

Get Virtual Services offers four types of plans namely, Starter, Light, Part-Time and Full-Time.

All plans are extremely flexible in nature as you are free to upgrade or downgrade your plan whenever you want. The services take a minimum of 2-3 days before it gets activated. You can delegate both their business as well as personal tasks across all plan types.

Get Virtual Services pricing

These rates make Get Virtual Services one of the lowest cost providers. The starter package at $120 for 20 hours ($6 per hour) is among the most affordable VA services for that amount of hours, and a full-time VA for $710 per month is a crazy value.

Get Virtual Services Alternatives

Get Virtual Services promises fully-trained staff, a reliable infrastructure, and great flexibility and value in terms of plans and pricing with easy upgrade/downgrade option. However, you may still consider other virtual assistant companies in India, including the well-reviewed My Tasker and 24/7 Virtual Assistant services.

Before starting with any of these services, I’d see if I could get on a call with their leadership, describe the tasks you need done, and if possible, see if you can interview the proposed VA they want to set you up with.

Have you ever worked with Get Virtual Services? If so, please share a brief review of your experience to help others make an informed hiring decision.

Posted in Dedicated Virtual Assistants, India Virtual Assistants, Virtual Assistant Companies

Text, and You Shall Receive

Do you believe in Magic?

Because that’s the name of the new texting-based virtual assistant service.

How it works is you text your requests to their special number and an anonymous virtual assistant makes it happen.

For instance, you could ask Magic to book you plane tickets, deliver groceries, or send a gift to your mom.

It’s free to sign-up and they just tack on a convenience fee to whatever purchases they make on your behalf.

To get started, just text “MAGIC” to 83489.

(I just texted and got a message back that there’s a waiting list 17,000 people deep! They say you can advance your position by tweeting about the service or skip the line entirely by paying them $100 a month.)


Apparently there’s quite a pent-up demand for this kind of service!

That response is perhaps why Fancy Hands has joined the game as well, with their new Orri app (currently only available for Android devices).

fancy hands orri

Orri works similarly, though you can also include non-purchase tasks like research, appointment-setting, and making phone calls on your behalf.

Orri is available without a Fancy Hands membership and is just billed out at a rate of $0.34 a minute.

Some are calling it a glorified Google, but I’m sure there are use-cases where it would come in handy.

Hat tip to Stephen in Detroit for letting me know about Cloe, another texting-based concierge service. Currently on wait-list as well.

What do you think? Would you use this kind of on-demand virtual assistant service?​

Posted in News

Ezy VA

Headquarted in the Sunshine Coast, Queensland, Australia, Ezy VA is the brainchild of Monty G. Hooke, an entrepreneur & business mentor. Beginning in 2012, Ezy VA offers a unique chance for clients to combine their permanent virtual employees, along with the flexibility of paying for on demand services.

Apart from Australia, Ezy VA runs its operations across Manila and Pampanga in the Philippines. All employees working with Ezy VA are permanent staff, as the company doesn’t work with any freelancers. This renders quality control and lessens the pain of working with freelancers as observed in some of the other VA companies.

ezy va reviewAbout EZY VA

In a world where technology rules the roost, EZY VA banks on their smart system to handle tasks from all over the world catering to a slew of customers, small and large. EZY VA is essentially a powerful offering working with industry trained professionals who are much more than just freelancers under one roof.

(Bonus points if you can spot the ironic typo in the slogan underneath their logo!)

Ezy VA Intro Video

How it Works

Ezy VA offers a couple of unique options for clients to choose from. You can either choose to “Build their Dream Team” or “Hire dedicated staff” depending on their business needs.

You can also approach Ezy VA business experts for free no-obligation strategy session to help you prioritize your needs and take action on what’s more beneficial to you.

Ezy VA has the plans arranged based on hours. After deciding on the plan, one is directed to the payments page, where one proceeds to setup his account.

This usually gets over in a day or two. Soon, you will receive a welcome mail with a couple of videos that shall help you gauge the process in a better manner. You can then begin assigning tasks to the  “Dream Team Leader,” who is also a part of the staff  team and helps you choose the right VA to accomplish your tasks.

Clients also receive ongoing support until the task gets completed.


The Ezy VA “Dream Team” services include Web Design & Website Management, Graphic Design & Video, and Technical Support in addition to more traditional virtual assistant admin tasks.

Their “Dedicated Staff” team handles services like Virtual Assistance, Marketing & Social Media, Customer Support, and Bookkeeping & Document Handling along with a slew of other Specialist Services.

Plans and Pricing

As described above, the company has two levels of service: Dream Team on Demand, and Dedicated Staff.

With the Dream Team on Demand, plans start at $10.60 per hour when you buy a 40-hour block of time. If you have regular, ongoing needs, you can improve your hourly rate slightly by committing to 20 or 40 hours a week of outsourced work.

Each Dream Team plan comes with an additional $90 set-up fee.

ezy va pricing

For Dedicated Staff, rates start at $85 per week for 10 hours of service, plus $270 in one-time set-up and recruitment fees. Unlike other VA companies in the Philippines, Ezy VA is also requiring a minimum 3-month contract from new clients.

ezy va dedicated staff pricing

For a full-time, 40 hour per week dedicated assistant, you’d be looking at a rate of $1232 every 4 weeks. Definitely on the high side for Filipino VA companies.

Ezy VA Alternatives

The combination of a team-based approach plus the option to go full-dedicated makes Ezy VA a compelling entry in the market. My Tasker and 24/7 Virtual Assistant in India run similar models, as does VA Staffer in the Philippines.

If you’re comfortable going the do-it-yourself route, you can save a lot of money on an hourly and monthly basis by hiring direct through a site like, though that process is certainly not without pitfalls of its own.

Have you ever worked with Ezy VA? If so, please feel free to share a brief review of your experience to help others embrace the service.

Posted in Dedicated Virtual Assistants, Philippines Virtual Assistants, Virtual Assistant Companies


Prialto is a virtual assistant company with outsourcing centers in Guatemala and the Philippines. They have been in business since 2009 and maintain their main US sales office in the San Francisco Bay Area.

Prialto calls itself the “virtual support service for executives,” and touts that their dedicated Prialto Assistants (PAs) and team “will actually pull your business forward.”

prialto reviewAbout Prialto

Founder, Eric Taussig, says that he’s a bit uncomfortable with calling Prialto assistants “virtual.”

“Virtual means ‘not real’ and suggests work that can be ‘algorithmically’ driven by software. Our people are quite real and personable,” he explains. “We provide a valuable management layer alongside them and equip them with technology so that they can focus on the more strategic, value-add aspects of assistant work.”

While most virtual assistant companies match you with an individual assistant working out of their home or within a corner of a large call-center, Prialto provides a team-approach with assistants working in their managed offices supported by Silicon Valley-based “engagement managers” who serve as a coaches to constantly optimize your service.

Regardless of the physical location of your assistant, they will be made available during your local business hours. The service is aimed at high-performing sales professionals and executives at start-ups and smaller entrepreneurial clients, as well as enterprise accounts.

Prialto Overview Video

How it Works

Getting Started: Prialto’s team leverages best practices culled from a half million hours of support experience across clients to develop and train your assistant, whereas clients of other VA companies may need to be much more involved in training their assistant.

Security: Prialto’s team works in secure offices on its own IT system with complete security processes in place, while other virtual assistants might work out of their home on their own computers.

Proactive Approach: Prialto’s team is focused on offloading processes to improve your productivity and being proactive on your behalf, leveraging admin to strategically pull your workflow forward, while other companies may be focused on completing low-level tasks that you define and send to your assistant.

Real-Time and Phone Support: Prialto’s team is on-call throughout your service hours and provides you a phone number you can call for direct access to your assistant. If your assistant isn’t available, one of their team is backing them up.

Prialto PAs often make and field calls on your behalf via a local phone number that Prialto requisitions on your behalf.

Scalability: Because Prialto works as a team, documents all your processes, and is focused on constant process improvement, they say that they can quickly scale with your organization. In home-based models, each new executive may require a new assistant which works separately rather than as a team. Prialto assistants work side-by-side so that they can share knowledge and learn on your behalf.

Backup and Continuity: Prialto’s team-based approach means that at any time 4-5 other teammates across its three offices know your processes, which are documented in the Prialto system. Prialto says that this minimizes your downtime if an assistant is out on vacation, sick or leaves the company. If you hire directly, through Elance or another home-based platform, you may be left on the hook to replace your assistant and re-train a new person from scratch.

Plans and Pricing

Pricing starts at $1200 per month, and includes up to 50 hours of dedicated support, plus backup assistance when your VA is unavailable.

Prialto boasts that all these support features are available at a price in line with other US-based assistant services, but it also admits that they require a higher commitment from its customers to achieve this.

Andy Mowat, Prialto co-founder and former executive, explains that “Prialto provides all this enterprise-grade support at rates that are similar to companies like Zirtual and that are far less than what you might pay a lower-level admin to sit in your office in Los Angeles, New York, or San Francisco.”

He adds that to get the most out the service, it’s best if clients have “a minimum of 12 hours a week of need. That’s the only way we can marshal the resources to consistently provide the high-level of support around which we are building our brand.”

More Info

Want to learn more about Prialto. Fill in the form below and someone from their team will be in touch!

Prialto Alternatives

The challenge in finding a viable alternative to Prialto is that not many competitors have this level of specialization and infrastructure. With companies like Zirtual, Uassist.ME, or even other firms in the Philippines, you might one day achieve the level of integration and sales support Prialto promises, but I imagine it will take some time investment in training.

Have you worked with Prialto? If so, please be sure to drop in a quick review below to help others with their VA search.

Posted in Dedicated Virtual Assistants, Philippines Virtual Assistants, Virtual Assistant Companies


Uassist.ME is a virtual assistant company with offices in Miami and El Salvador. The company was founded in 2009 with the idea of providing remote administrative services to clients in the US and around the world. review

Because of their location and timezone – El Salvador is only a 2 hour flight from the US and operates on Central Standard Time – Uassist.ME considers themselves “nearshoring” more than “offshoring.”

The company has earned a number of accolades in its relatively short history. In 2012, co-founders Alfredo Atanacio and Rodolfo Schildknecht were named to Inc. Magazine’s 30 Under 30 List, which honors “America’s Coolest Young Entrepreneurs.”


Since I first came across the company in 2011, they’ve been growing like crazy, practically doubling in size each year. They recently built a shiny new office space to house their team and it even includes a co-working space to host other entrepreneurs in a professional environment.

For customers seeking a US-based assistant, they have a US-based operation with home-based workers under the brand

Interview with Uassist.ME Co-Founder Alfredo Atanacio

Virtual Assistant Assistant Exclusive: mention referral code 10OFF to get 10% off your first month.


I spoke with Joselin at Uassist.ME, who helped walk me through the company’s services. I found her to be professional, friendly, and energetic, with excellent English skills (and naturally Spanish skills as well).

She explained that her Uassist.ME co-workers are all fluent English speakers with neutral American accents because of their proximity to the US and familiarity with the culture. In fact, El Salvador uses the US Dollar as their official currency.

The company specializes in remote administrative services, but is expanding into SEO and social media marketing services, as well as telemarketing and cold calling. Uassist.ME has attracted clients in the US and Canada, and even India, the proud leader of virtual assistant outsourcing.

Uassist.ME has developed an expertise in real estate services and claims a number of brokers and agents as clients. Beyond that, their flexible and custom solutions allow customers to ramp up teams of multiple VAs quickly if needed.

Plans and Pricing

Their standard plan is $699 for a full-time shared assistant. This means you have a dedicated contact who is there during your business hours, 40 hours a week, but they also report to one or more other clients as well.

The advantage is you have a dedicated resource “on call”, without the full time salary. If you have enough work to keep your virtual assistant busy full-time, Uassist.ME offers full-time dedicated service for $1400 a month.

A smaller, 20-hour per month plan is available for $250. In this case, your shared assistant would be available all day during US East Coast business hours but would only be able to spend an hour or two on your tasks. It’s a great entry-level outsourcing plan because you still get a dedicated point of contact who’s “on call” during the day, without having to front the full or half-time salary.

Uassist.ME service is billed month-to-month, with no long-term contracts.

If interested, please mention referral code 10OFF to get 10% off your first month.

Uassist.ME Review:

Note: As you can see, that video is several years old so I’m due for a new trial!

If you have worked with Uassist.ME, please share your experience using the comment form and star-ratings below.

Posted in Dedicated Virtual Assistants, Low Cost Virtual Assistants, Virtual Assistant Companies, Virtual Employees


Vasumo is home to a team of professionally trained virtual assistants who want to help you regain “Focus on Your Business.” The company was founded in 2014 and maintains sales offices in New York and Toronto, though all assistants are home-based workers.

vasumo reviewVasumo is an all-round solution for a slew of tasks that ranges from scheduling meetings, paying bills, blogging, website maintenance, travel deals and much more. VA Sumo believes in the art of delegation and have been helping customers handle their tasks efficiently to realize their bigger goals.

About Vasumo executive assistants are located throughout the USA and Canada. They’re all college graduates and together they strive to offer a work-life balance for customers. At Vasumo, building a fruitful relationship with clients is an important part of their business policy. Hence, satisfaction for customers gains paramount importance.

Vasumo follows a strict method of recruitment, where every single virtual assistant is hired by an extensive round of discussions and tests. The VA’s also undergo a training process, where they are put under several different tests to mettle out their best and help overcome personal and professional barriers to deliver according to the wants and needs of the customer.

Note: No relation to AppSumo or BuzzSumo. 

Something Fishy?

When I first came across VA Sumo, I noticed their website looked identical to Zirtual‘s. I thought maybe it was a company Zirtual had acquired or they were testing a different domain name in different markets.

But when I asked Maren, Zirtual’s Founder and CEO, about it, she said it was the first she’d ever heard of them.

Now there are plenty of websites that use common themes, so that in itself isn’t a huge deal, but something didn’t seem quite right to see two nearly identical service offerings with perfectly matching sites.

Compare their homepages (at press time):

zirtual vs vasumo

See what I mean?

They even use similar trust badging in the “companies we’ve worked with” section just below the main hero image, only with one subtle difference. On Zirtual’s site, they say “Zirtual Assistants are busy helping companies all over the world…”, where on the VA Sumo site, it simply says “Virtual assistants help companies all over the world.”

It’s a true statement, but I interpret it as NOT their VAs.

How it Works

Like most other VA companies, Vasumo requires you to sign up. The process usually takes up to 24 hours, for your registration to be confirmed, but they do indicate that you can delegate your first task in 95 seconds.

Following that, one receives a call or an email that provides access to the dashboard from where you can send in requests for tasks to be done. Apart from delegating tasks, one can also use the dashboard to send messages or share files.

Customers can access their dashboard on the go from their smartphone.


Vasumo caters to major service types that comprises of administrative, writing and data entry, marketing, research, website development, graphic designing, video/audio editing, social media management and other personal assistance services.

Plans and Pricing

Vasumo offers three levels of service: Economy Class, Business Class, and First Class.

va sumo pricing

The lowest price tier is $299 per month for 25 hours of dedicated North American-based assistance ($11.96 per hour).

The Business Class level is roughly $10 per hour and gives you 10 hours a week of support. And finally, the best hourly rate ($9.07/hr) is available with the $499 monthly First Class package.

Although these rates have increased since I first came across VA Sumo several months ago, they still seem almost “too good to be true” for dedicated US and Canadian-based help. That’s not much above minimum wage in many areas.

Last year I asked them about the surprisingly low prices via the live chat feature on the site, and they insisted that all their workers were US and Canada based.

Vasumo also has an option for free trial wherein you can send in a free task to be executed. Might as well give ’em a shot and see what happens!

Vasumo Alternatives

For US-based virtual assistants, aside from Zirtual (mentioned above), it might be worth checking out Worldwide101 and eaHELP. Both companies are extremely well-rated on this site, but that history of positive feedback comes at a price; they’re both far more expensive than the published rates here at VAsumo.

They also employ home-based VAs. For an in-office virtual assistant experience in North America, take a look at Longer Days or Virtual Assist USA.

Have you ever worked with Vasumo? If so, please share a brief review of your experience below to help others make an informed decision.

Posted in Dedicated Virtual Assistants, US Virtual Assistants, Virtual Assistant Companies

Design Pickle

Launched in January 2015, Design Pickle is a cloud-based graphic design company that specializes in providing personalized graphic design support for small to medium-sized design jobs.

Design Pickle’s physical headquarters is in Scottsdale, Arizona but, as they are an entirely virtual service, they use the cloud for all of their work. The company’s goal is to create a totally new way for graphic design to be delivered to people who need it.

design pickle reviewThe design service is sold on a subscription basis, the same model popularized by WP Curve (for WordPress support) and Copywriter Today (for content writing).

Design Pickle seeks to make connections with anyone with a need for fast, easy, and affordable graphic design. With same-day turnaround on most projects, Design Pickle offers quick solutions to basic graphic design jobs, primarily for a small business client base without in-house design staff.


Design Pickle will provide designs for small projects (business cards, flyers, presentations, brochures, etc.) to people who may not be savvy when it comes to design software, or who don’t have the time or man-hours to spend on those projects.

Founder Russ Perry stresses the fact that Design Pickle is geared toward solutions for small- to medium-sized projects in small business or solo entrepreneur models, and not mass producing or supporting the main structure of a company.

Design Pickle also does not generate copy, so any text you want on your materials you will have to write yourself.

How it Works

Communicating through email, their designers ask a series of questions about your project to better narrow down what it is you are specifically asking for. They then take whatever basic images/copy/graphics you might have (using cloud-sharing sites like Dropbox for larger files), and then work up a design for you.

Turnaround is one business day (7am-7pm), and Design Pickle prides themselves on delivering a personalized one-on-one customer experience with a dedicated support team. Any vague or unclear requests don’t get assigned, so it’s best to be as clear and concise as possible from the beginning.

If you think the design is not exactly what you want, Design Pickle will continue to work with you to revise the product until you are happy. (There’s also a 7-day money back guarantee.)

Plans and Pricing

$195 per month gets you unlimited graphic design requests, one business day turnaround, and unlimited revisions. There are no contracts and you can cancel at any time.

Design Pickle also has a single, one-shot design request for $99. This option, however, has a 3-5 business day turnaround but still includes unlimited revisions.

design pickle pricing

Design Pickle considers an ideal request to entail about 30 minutes of design work. If, after talking to your team, your project is too big to be considered a single design task, Design Pickle will help you break it down into smaller, more manageable tasks, each of which would then be considered a separate project.

Design Pickle Alternatives

For one-off design tasks, you have several alternatives. I actually do a lot of my own design work (which in fairness isn’t amazing) in PicMonkey, PowerPoint, or order graphics gigs on Fiverr.

On the higher end, you have the crowdsourcing design marketplace 99Designs and the freelance megastore of Elance-oDesk. In the case of 99designs, you submit your design brief following their detailed questionnaire, and designers from all around the world submit their ideas and you pick the winner. It’s a cool system because you can get multiple inputs but costs $299 at a minimum (vs. $195 per month w/ Design Pickle for unlimited designs).

And w/ Elance, you’ll submit your project and collect bids back, and have to select your winner. For one-off design work it can be very time-consuming, and you only have the input of one designer at the end of the day.

Have you worked with Design Pickle? If so, please be sure to leave a brief review of your experience below to help others with their decision.

Posted in Design Services


Zirtual is a virtual assistant service that offers virtual assistant and personal concierge services to people around the world. Zirtual was founded in 2010 and is headquartered in San Francisco and Las Vegas.

VAA Tested_smallerZirtual offers US-based, college-educated virtual assistants that are available to handle a wide-variety of tasks and that are designed to help people get and stay organized.

zirtual reviewZirtual assistants are available to perform tasks, including but not limited to sending out birthday cards, ordering flowers, making travel arrangements reservations, scheduling meetings, conducting research , making calls, coordinating plans, returning calls, sending out and responding to e-mails. The list goes on.

Plans and Pricing

The most popular option is the Entrepreneur plan priced at $399.00 per month. The Entrepreneur plan includes same-day support from your dedicated assistant and the ability to outsource tasks up to a cumulative 16 hours a month. (Slightly less than $25 per hour.)

If you have more work to outsource, Executive and VIP-level plans give you more hours of support and reduced effective hourly rates.

zirtual pricing


The company recently axed their $199 per month entry-level plan and their on-demand Zirtual Now service.

Zirtual Review:

(Here’s the PowerPoint slide deck my ZA made — pretty slick, right?)

These rates make Zirtual slightly more affordable than other US-based competitors like Red Butler, which offers similar unlimited dedicated service at $495 a month.

Zirtual Founder Interview

Why Zirtual?

Not to suggest these other companies will hire just anyone off the street, but Zirtual guarantees that all of their virtual assistants are thoroughly screened, college-educated and competent to your perform tasks. When it comes to building trust with someone you’ve never met, the hiring process becomes that much more important.

Founder Maren Kate Donovan explains: “We have a seven step hiring process that includes thorough background checks, personality tests and social background checks—to ensure people haven’t lied and to get a very deep understanding of what makes them tick as people.” She goes on to note that Zirtual only hires 3% of the people who apply, and that they receive 4 weeks of traning before they handle their first client.

Your Zirtual virtual assistant service also comes with an “Epic Guarantee” — that you’ll be satisfied with their work and that your personal information will be kept safe. If you have problems with the service you can have a new virtual assistant appointed and also have the option a refund in certain circumstances.

To get started with Zirtual, there are no start-up, or initiation fees aside from your monthly subscription. In addition, there are no long or short-term contracts, individuals can choose to use Zirtual on a one-time basis or sign up for a monthly plan you can cancel at any time with no penalty.

Out of Beta

Since their founding, Zirtual was an invitation-only service — you had to know someone on the inside, or come through this website, to get in. But in January 2014, in response to strong demand, Zirtual lifted the by-invitation-only rule and opened the gates to the general public.

To fuel their growth in this rapidly expanding industry, Zirtual announced that they raised an additional $2 million in venture capital in January 2013.

Zirtual Alternatives

If you’re looking for a dedicated virtual assistant service as an alternative to Zirtual, two that come highly regarded are eaHELP and Worldwide101. You’ll find the base hourly rates slightly higher, though Worldwide has a 10-hour a month plan that is about $100 less than Zirtual’s “Entrepreneur” plan.

And if you’re comfortable “going direct” and hiring your own freelance VA, you may be able to find some qualified talent on Elance. The drawback of course is you have no backup if it doesn’t work out and have to do the entire hiring process yourself start to finish.

For advanced sales support, you might consider Prialto.

Have you worked with a Zirtual concierge? If so, please share your experience below!

Posted in Dedicated Virtual Assistants, Task-Based Virtual Assistants, US Virtual Assistants, Virtual Assistant Companies


Perssist is a virtual assistant service that’s part human and part technology.

Over time, Perssist learns user preferences and becomes more integrated into users’ daily routines via personalization technology. Various existing and upcoming third-party app integrations help Perssist work directly with the tools you are already in the habit of using.

perssist reviewAbout Perssist

The New York-based company was founded in 2014 by Evan Britten-Bozzone and Albert Wang. Their virtual assistants are located all over the world to ensure coverage in every time zone.

Per Evan, “Location of workers is not as important to us as ability. We hire less than 3% of the people that apply for an assistant position, after filtering them through an intensive multi-round interview process. For the few that do get hired, we put them through a rigorous training process. We have accomplished overseas workers that have earned Bachelor’s degrees, and in some cases Master’s degrees.”

He explains that the company aims to provide busy people with a channel to outsource all the time-consuming and undesirable tasks that could be taken care of by an intelligent and tech-savvy virtual assistant.

How it Works

Perssist brings on-demand access to a virtual personal assistant to do the bidding of busy people and entrepreneurs everywhere.

Users submit requests via web, email, or phone, and Perssist gets started on them in short order. Perssist offers a new level of convenience, with a service that’s flexible enough for a 10 minute phone call or 10 hours of event planning.

When you submit a request to Perssist, an assistant will check-in with you after  20 minutes, which prevents assistants from spending too much unnecessary time on a request and makes sure everyone is on the same page.

perssist user dashboard


Perssist virtual assistants can make calls, do research, make appointments, or do a variety of other remote tasks.

Each request is routed to the right assistant for that task. Whether it’s web research, calling customer service or local stores, scheduling, finding local services, helping with travel planning, editing WordPress, or anything else that can be handled remotely by a smart and tech-savvy assistant.

To be more specific about what we do and don’t do: anything an intelligent, Internet-savvy liberal arts major with a long-distance calling plan can do, we can do. So nothing too technical or requiring professional training like coding or accounting.

Evan says the requests they’ve received so far have been about 40% business-related and 60% personal.

“In the near future,” he adds, “We’ll be able purchase items on a users’ behalf without sharing sensitive payment information.”

Plans and Pricing

Perssist offers 3-tiers of pricing plans, ranging from 2 hours a month at $26 ($13/hr), to 15 hours per month at $140 ($9.33/hr).

New users can take advantage of a 30-minute free trial, and VirtualAssistantAssistant visitors can get 20% off their first month with this link.

Perssist pricing

VAA Exclusive: Use this link for 20% off your first month! 

Perssist charges time in 5-minute increments, and your unused hours and minutes roll over to the next month.

Perssist Alternatives

Although Perssist doesn’t wave the “All-American” flag like Fancy Hands, the services are similar — an on-demand virtual assistant service. However, with the hourly plans instead of the by-the-task plans, Perssist allows for greater flexibility in what you can delegate, even accounting for Fancy Hands’ new multiple-task requests.

The other company that comes to mind is Zirtual, although their plans are pricier (they use all US and Canada virtual assistants) and the hours don’t roll over month to month.

Have your worked with Perssist? If so, please share a quick review of your experience below to help others with their decision.

Posted in Low Cost Virtual Assistants, Task-Based Virtual Assistants, Virtual Assistant Companies

Copywriter Today

Copywriter Today is a content creation service based in Cleveland, Ohio. The company was founded in 2014 and aims to provide small businesses and bloggers with top-quality written content on an ongoing basis.

VAA Tested_smallerIn fact, the team has grown to more than a dozen writers, all native English speakers and all based in the US. Their “claim to fame” is their “unlimited” writing service, which the founder, Gabe Arnold, explained is modeled after the WP Curve business (unlimited WordPress tweaks for $69 a month).

copywriter today reviewServices offers unlimited article writing services, editing and proofreading, and research work on a monthly subscription basis.

Along those lines, the actual deliverables are often blog posts ranging from 400 to 1500 words, sales letters, emails, copy for brochures, or content for press releases.

I’ve found that Google seems to value recency quite a bit in their algorithm, meaning that with all else equal, the more recently published article will be ranked higher. Where Copywriter Today comes in is by supplying you with a steady stream of content to keep your site up-to-date.

I know the publish date is something I definitely pay attention to when I arrive on a new site, and when nothing has been updated in a couple years, it throws up a red flag — like, “Is this company even still in business?”

Copywriter Today Review

VAA Exclusive: Use the discount code VAA50 to receive half off your membership for life.

How it Works

With a Copywriter Today membership, you can submit up to four writing requests at a time. The short content order form explains the details of your order and gives your assigned writer all the information they need to complete the work.

Turnaround times are around 48 hours for 400 word pieces, 72 hours for 800 word pieces, and 96 hours for 1500 word pieces. If you need more than 1500 words written, it is best to break the project up into smaller chunks, or request a custom quote for the work.

Orders are tackled in the order they’re received, and between the promised turnaround times and the 4-order-at-a-time limit, you’ll be able to get 15-30 writing projects done per month if you max out the service. In that sense, it’s not entirely “unlimited,” but still a strong value proposition for anyone in need of that volume of content.

There are no limitations on the use of the work, in terms of the number of websites or destinations you can publish it on, and you own the rights to the content at the end of the day.

Copywriter Today Interview

Plans and Pricing

Copywriter Today is $249 a month, but you can use the discount code VAA50 to receive half off your membership for life.

There is currently a free week-long trial period (with a $1 verification charge … so a $1 trial), so you can test out the service and the writing quality in a very low risk manner, and a 100% money back guarantee if you’re not satisfied with their work. According to Gabe, roughly only one article in 100 is rejected.

Copywriter Today Alternatives

I haven’t yet seen any other “unlimited” outsourced content writing services, though the alternative would be to write the content yourself or find writers on an article-by-article basis.

One service I’ve used recently is HireWriters, but at a rate of $19 per article, it can get expensive fast.

Have you tried Copywriter Today? If so, please leave a review of your experience below to help others with their decision.

Posted in Writing Services

Designed to connect you with a great team of freelancers from around the world, lets you easily outsource tasks and work.

You simply post a job on the site, wait for qualified freelancers to bid on it, then you pick your favorite based on their profile and reviews. reviewFounded in 2014, this Palo Alto based company targets small businesses and individuals with their secure, online marketplace. What’s not clear to me is the competitive advantage — other than a superior domain name — has over well-established freelance marketplaces like Elance and oDesk.

It appears they want to compete on the talent side of the equation, but they don’t really open up about how they’re attracting and bringing the “most qualified freelancers” on board. If they are able to bring together a marketplace of vetted and truly best-of-the-best freelancers, that would be a huge selling proposition because there’s always a lot of “noise” when I put jobs out for bid elsewhere.

Still, part of me likes to cast a wide net to see what comes back.

How it Works offers businesses a selection of talented freelancers to help them accomplish their business needs. The service accommodates both long-term and short-term projects.

Freelancers from around the world are eager to get started on your project today, although the company is not currently advertising how many members are in their marketplace. (My guess is because there aren’t many relative to the competition yet.)

You can view their work history and customer reviews and feedback before making your hiring decision. also looks at your job description and matches you with suggested qualified workers. Services

As a client of, you are able to post any job that can be completed remotely. You will have access to a variety of freelancers including:

  • Web developers
  • Virtual assistants
  • Data analysts
  • Social media specialists
  • Web designers
  • Graphic designers
  • Researchers
  • App developers
  • Software programmers
  • Content creators

Plans and Pricing

It’s free to get started on Simply sign-up, post a job, and wait for freelancers to bid for the opportunity.

The payment system is housed by to make sure work is completed properly and freelancers receive their promised payment. This way you can do business online safely and securely, with no extra fees or surprises.

Work can be billed either hourly or at a fixed price. The cost of the service is determined between the client and the freelancer before the work begins. As with other freelancing sites, you may find vastly varying bid prices for your work depending on the experience and geography of your contractors. Alternatives

The major competitors from are Elance and oDesk.

These sites have a similar business model in that they also connect business owners with qualified freelancers. All three services use freelancers from around the world, so clients have a variety of cultural backgrounds to choose from when hiring.

Since is a relatively new site, clients will likely find freelancers with more reviews from previous clients on Elance and oDesk.

Have you worked with If so, please be sure to leave a review of your experience below.

Posted in Freelance Virtual Assistants

Global Max Line

Founded in 2012 by SJ Josenna, is a virtual assistant company in India with a sales office in the United States. The service targets small business owners and busy professionals, with both task-based assistance and dedicated hourly plans.

Global Max Line claims to go above and beyond with a truly professional and elite level of business assistance. The service not only helps with small tasks but is designed to help you develop and grow your business and achieve long-term growth goals.

global max line reviewServices assists small and medium level CEOs to reduce their work load and focus on the bigger picture priorities. Busy doctors and other medical professionals, real estate professionals, educators, and every busy person who needs assistance could benefit from their menu of services, which include:

  • Administration: Assisting clients with data entry, research tasks, and more.
  • Transcription: Delivering accurate Word document or text files from any audio and video file
  • 3rd Party Services: Making calls on your behalf
  • Marketing Support: Including CRM (customer relationship management), internet marketing, advertising
  • Customer Service: Online website chat, email and phone support
  • Online Shopping: Place orders and schedule deliveries

How Works

To make sure your task is completed as you need, has developed a three step process to effectively complete your assignments.

  1. Develop Functional Plan: A Global Max Line senior staff member will help you develop a functional plan that is sustainable and actionable. This is actually really valuable for first-time virtual assistant employers.
  2. Regular Updates: Your virtual project manager will develop a series of milestones and delivery dates to ensure your projects finish on schedule.
  3. Quality Check: All services and ideas are checked for quality and for accuracy within your industry before being sent out.

Naturally, for task-based work, your requests go into a general queue and the first available qualified assistant takes care of it for you, up to the advertised 15-minute time limit.

With the dedicated service, you can use as many hours as you have available to you in your plan each month, and there is no limit on how long certain tasks can take.

Plans and Pricing

Global Max Line splits their offering into two main groups: Max Basic and Max Premium. Max Basic is for task-based service, limited to 15-minute requests. Max Premium is an hourly service than can include more involved virtual assistant tasks and longer ongoing support and projects.

Both services are sold on a monthly subscription model.

Four pricing plans with different service tiers are available under each grouping, and they range from $20 a month all they way up to $2500 depending on your business needs.

VirtualAssistantAssistant Exclusive: Mention referral code VAA for 10% off your first month!

Max Basic: Task-Based Plans

At the entry level, the “Max Basic 10″ plan is just $20 a month and includes 10 outsourced tasks. In direct competition with Fancy Hands’ $29.99 per month plan (which includes just 5 tasks), this option from Global Max Line is the most affordable virtual assistant offering I’m aware of.

A 20-task plan is $30 per month, and a 30-task plan is $50 a month, which Global Maxline claims is their most popular offering. The nearest competitor to this would be Efficise in Pakistan, which currently offers 30 requests for $45 per month.

global max line pricing

Max Premium: Hourly Plans

Dedicated virtual assistant service starts at $100 a month for a 10 hour plan. The Max Premium 30 is their most popular offering in this category, and costs $262 a month, or just $8.75 an hour.

(This is slightly less than a similar 30-hour offering from 24/7 Virtual Assistant that’s priced at $299.)

global max line virtual assistant pricing

They also offer bigger hourly plans under the branding of Max Platinum and Max Unlimited, under which you can get a full-time dedicated assistant for $1000 a month, or 2 “unlimited” virtual employees for $2500.

It’s not entirely clear what benefits the “Platinum” and “Unlimited” tiers carry beyond a greater number of service hours and a more attractive hourly rate. Alternatives aims to provide cost-effective, flexible, and easy-to-use virtual assistant service, but they certainly aren’t the only game in town. The combination of the task-based service and dedicated service under one roof is unique among virtual assistant companies in India, and the closest competition on that front is probably Efficise, as mentioned above.

For dedicated hourly VA service in India, you have tons of choices. The most popular on VAA to date have been My Tasker and 24/7 Virtual Assistant.

Have you worked with If so, please share a quick review of your experience below to help others with their decision.

Posted in Dedicated Virtual Assistants, India Virtual Assistants, Low Cost Virtual Assistants, Task-Based Virtual Assistants, Virtual Assistant Companies


As business advances into the digital age, it’s becoming more and more important to create online content, whether it’s for promotion or as part of a product or service. In fact, if you’re reading this, it’s probably because my content marketing worked to bring you here … muahaha <– insert evil laugh!

scripted reviewScripted is a custom content creation service that allows businesses to release blog posts, social media posts, website pages, press releases, and more — even if they don’t have time to write the content themselves.

About Scripted

Scripted was started in 2008 as, which provided a space for screenwriters to work on screenplays together and attract the attention of producers. By 2011, it had grown to 80,000 writers, and the business changed to its current name and service of, offering non-entertainment content to businesses across the nation. In 2013, Scripted received $4.5 million from Redpoint Ventures, and expanded its team to 13 people in addition to their massive network of writers.

Scripted’s mission is “to better the quality of written content on the Internet by helping businesses create it at scale.” Its executive team consists of Sunil Rajaraman (who I met briefly at Affiliate Summit a few years ago), Ryan Buckley, and Jake Kring.

The company is based in San Francisco, CA, but its writers come from across the nation who all work in their own areas of specialization.


Scripted offers customized content on demand; the process begins when a business or individual orders content through Scripted’s order form, and sets guidelines for the length and details of the project. Scripted writers then claim the work and complete the assignment; afterwards, the whoever ordered the content originally can review and revise it as needed before publishing.

The services offered by Scripted include:

  • blog posts (both standard and long)
  • white papers or reports
  • social media content (such as tweets and Facebook posts)
  • website pages and product descriptions
  • press releases
  • video scripts

Businesses that require a high volume of content can work out an arrangement with a content manager, who builds customer support and ensures timely publishing.

The service is aimed at businesses rather than individuals (as you’ll see by their higher price points). If you’re looking for cheap content by some overseas writer to hopefully get picked up by the search engines, Scripted is not going to be the right choice for you.

Plans and Pricing

A “standard” blog post costs $99, with “specialist” posts commanding a rate of $149.

Similarly, a batch of 25 pre-written tweets is $99; or $149 when written by a specialist.

Scripted is ideal for businesses that require or desire online content, but do not have the time, resources, or expertise to maintain a regular publishing schedule or develop quality content. Scripted writers are all pre-screened by the company to ensure a high quality end product, and can specialize in any areas required by the business ordering the content, from art and design to law to tech hardware.

Different content types have different pricing models, but all types offer an “industry writer” price and a “specialist” price; the “specialist” package includes greater research and a guarantees top ratings from clients and editors.

At these rates, Scripted is positioned as a premium entry in the market, especially compared with the “$5 article” type of outsourced writing services. If that’s more in line with what you’re looking for, check out the alternatives below.

Scripted Alternatives

Scripted’s competitors include social media content generators such as $99 Social, which offers customized social media content as well; however, what sets Scripted apart is its variety of products offered, which other businesses do not have.

On the general content writing side, companies like HireWriters and Copywriter Today might be worth a look.

Have you worked with Scripted? If so, please be sure to leave a brief review of your experience below to help others with their decision.

Posted in Writing Services


If you need written content for your website, iWriter is an easy and reliable way for you to post projects that will be professionally and quickly done.

Located in Carmel, IN, iWriter includes a network of thousands of freelance writers from around the globe ready to work on writing assignments.

iwriter reviewAbout iWriter

iWriter is designed to help the business owner who no longer wants to or has time to write their own content for their websites. The company was launched in 2011 and was the first service created to exclusively facilitate the process of hiring a professional to write your articles.

As a client, requesting an article to be written is easy and costs as little as $1.25.

Pro tip: If you’re only paying $1.25 per article, odds are it will be illegible.

Once registered, click on a link titled “Submit a New Project Page” and input all the necessary information so the writer can produce a quality article.

iWriter Services

Clients that sign up for the service have a variety of options to customize their service experience.

iWriter Services Include:

  • An unlimited amount of articles
  • Articles on any topic
  • Turnaround time as fast as 1 hour
  • Article lengths of 150, 300, 500, 700, and 1000 words
  • Select the article language of English, French, Spanish, German, or Other
  • Easy download format
  • Select article quality
  • Select the article tone
  • SEO keyword selection

Because thousands of writers from around the world are available to write articles on iWriter, clients have the option to choose which writers they submit their project to. Clients select writers based how many stars they have earned and their reputation.

You can even request longer-form projects such as ebooks if you find an excellent writer who can get the job done.

iWriter Video Overview

Plans and Pricing

Pricing at iWriter depends on the requirements you need. The article length and the star-quality of your desired writer all increase the cost of the article. If you want SEO keywords in your article the price will also increases.

My take on it is this: Don’t stress on the keywords and just try and write naturally. The search engines are getting smarter and if your articles are stuffed full of keywords in an unnatural way, you may get penalized.

The baseline advertised cost may be just $1.25, but expect to pay more than that if you want anything readable. Think in the ballpark of $5-20 for a 500 word article. Naturally, writers with better feedback history command higher rates.

iWriter Alternatives

Alternative outsourced writing services do exist where business owners can have articles written, including on-demand services like HireWriters and subscription-based models like Copywriter Today.

Freelance sites like and will also connect you with writers, but these sites are more complex than iWriter because freelancers will bid on your project while iWriter will assign your project directly to a writer. In my mind, those are definitely more trouble than it’s worth for a single article.

Have you worked with iWriter? If so, please share a quick review of your experience below to help others with their decision.

Posted in Writing Services

Should I Hire a Virtual Assistant or an Intern?

Every business reaches a point where it needs to expand. This is usually great for the business; expansion means more customers, more income, and ultimately, a more successful business model. However, it comes with its own set of challenges, one of the largest of which is the need for help running the business.

If you’ve reached the ceiling of your own capacity — after all, there are only so many hours in the day — what do you do?

We’ve already covered the benefits of a virtual hire over an in-house employee, but what about another option — an intern?

If the work you need done doesn’t require specialized training, such as paperwork, filing, scheduling, or organization, maybe an intern is a reasonable option instead of a virtual assistant.

For businesses, the notion of getting potentially free help in the form of an intern is what makes the idea so attractive.

But both interns and VAs come with pros and cons, and different businesses may value one over the other — but both can be an invaluable help for your expanding business.

Hire a Virtual Assistant?

A virtual assistant is one that works from home and provides his or her services remotely, without coming in to your business’ location. Virtual assistants are usually self-employed, although there are also virtual assistant companies that oversee dozens or sometimes hundreds of VAs.

Virtual assistants work as independent contractors and not employees, which means that they offer their services to their clients and then bill them later; clients do not need to pay employee taxes, insurance, or benefits, and are not bound legally under an employer-employee relationship.

Compared to an intern, a VA will usually have several years of business experience, although backgrounds will naturally vary. They provide their services through communication means such as email, phone, fax, Skype, or online work spaces.

Although virtual assistants can perform a variety of tasks, they are best suited for work that can be done virtually, such as scheduling or organizing a calendar.

They can also conduct business calls (such as contacting clients), or do writing and work online. Virtual assistants do not take up office space and may not require as much training as an intern, and can usually be available throughout the day.

According to Chris Ducker, “I think interns tend to focus too much on ‘the experience’ and ‘learning’ rather than actually ‘performing’. I’ve had two – both didn’t work out the way I wanted / needed. So… now I hire team members!”

When I was looking to make my first hire, I explored the idea of an intern since we live very close to a community college campus. But after some research I found that a remote worker would be a better fit since I was working from my home office.

However, the lack of physical presence can be a drawback; for example, if you need to explain something in person, or have your assistant do work that can only be done in the office.


(img source)

Hire an Intern?

The other option is to hire an intern, which can be paid or unpaid. A paid internship is a temporary position that has the eventual goal of hiring the employee full-time with the company; however, this is not binding.

An unpaid intern, on the other hand, works without being compensated. Since the U.S. has stringent labor laws, unpaid internships must meet very strict requirements in order to be considered legal.

An unpaid internship must meet criteria established by the court case Walling v. Portland Terminal Co. in order to be legal by U.S. federal law; among these include the educational nature of the internship, as it must provide training to benefit the intern instead of exclusive benefits for the company.

Unpaid interns usually work in order to receive this training so that they can have experience to apply for paid positions.

In college, I had a couple paid internships and interviewed for a couple unpaid ones. Ultimately I decided against working for free even though I know the experience would have been valuable.

Interns, paid or unpaid, can do work for the business that requires an in-person presence; they can file, alphabetize, or sort paperwork, as well as maintain the office space and help with any other work around the office. Even if they don’t physically work from your office, interns are generally local hires, which may sit better with you than hiring someone overseas — especially if the rates are comparable.

Interns usually need to be trained, but once they are, they can conduct specialized work for the business.

Paid interns are usually hired by large businesses that can take on the extra cost; however, a small business can look into hiring an intern if they are looking to expand and would like to train an employee before hiring him or her full-time.

An unpaid intern can also be hired by either, and works well in an environment where he or she can receive one-on-one training.

Some of the benefits of an intern can include training an employee without having to shoulder the costs of having him or her on the payroll full-time, while that person is producing less work than he or she would after the training.

Interns can also allow for a slow ease into expansion instead of hiring multiple full-time employees at once. Because they often provide an in-person presence, communication is easier than with a virtual assistant (and there’s rarely a language barrier), and physical tasks can be carried out. However, the main drawback is training; your business will have to put in the time and effort to train the intern to perform whatever task is needed.

Scott Barlow, of Happen to Your Career, offers this advice:

“I’ve hired many more interns than I have VAs, 10 Vs 2. There is a different motivation set. Not in a good or a bad way just they want different things. Interns primary focus is to learn and gain experience.

“This can work out really well if you hire an intern that has a track record of being able to teach themself AND you are far enough along that you have clearly defined and have available for them the “training materials” they will need so it doesn’t take up all your time trying to teach them. Now obviously that last statement is also beneficial for a VA or anybody you hire.

“Interns can work well if there is potential that you might hire them afterwards in a more permanent position. This allows you to trial them at a lower rate while they are learning. Keep in mind the in the US both state level and federal level government agencies have cracked down and are in the last 18 months, really enforcing the definition of what’s considered an intern (for unpaid internships).”

Ultimately, the decision of whether to hire a virtual assistant or intern is up to each individual business. Each has its own benefits and drawbacks, but both are an essential help for an expanding business.

Your Turn

Have you worked with virtual assistants or interns?

Which did you hire? Would you make the same decision again?

Posted in News

Fancy Hands

Fancy Hands is a New York-based virtual assistant company that was founded in 2010.  In itself, it’s not a revolutionary business model, but what sets Fancy Hands apart from its low priced outsourcing competition is its use of US-based, native-English speaking assistants.  fancy hands reviewFor that, they’re gaining a lot of momentum and exposure.

Customers primarily use Fancy Hands as a time-saving tool for small one-time tasks, like restaurant reservations, online research, and quick event planning. You can submit tasks via the web interface, email, or phone, and rumor has it a mobile app is coming soon.

Initially Fancy Hands wasn’t touching any tasks that involved making purchases online, but they’ve added the capability now to make purchases on your behalf up to $100. For these transactions, your credit card details stay hidden from the VA. They use a company card, and then just bill the card you have on file for your membership for the amount of the purchase.

Another cool feature is that adding events to your Google Calendar is free.

Plans and Pricing

For just $49.99 a month you can outsource up to 15 tasks, and 50 15-minute tasks is just $149.99 a month.  A smaller 5-task plan is $29.99 a month, and you can save 15% on all plans by pre-paying for a year in advance.  The pre-pay option is a great deal but of course is a little risky for first-time outsourcers.

fancy hands pricing

Beginning in February 2014, unused tasks now rollover month-to-month.

Fancy Hands also added the ability to go beyond the regular 15-minute time limit by asking your approval to burn multiple tasks on one request. For instance, sometimes I’ve gotten a response back that says, we’d love to handle this for you, but it will take 3 tasks instead of one. OK, that’s fine — I hit the approval button and they got to work.

Fancy Hands Review

Virtual Assistant Assistant Referral Bonus: If you want to try Fancy Hands, get 50% off your first month when you sign-up through this link.

I tested Fancy Hands against a few of their competitors, both in the US and overseas. The trial pitted them against Red Butler, Efficise, and My Tasker. Please click here to read the full review of my test.

Without a dedicated virtual assistant option, Fancy Hands is aimed at a personal-use audience rather than a business-use audience. Unless of course your business requires lots of online research done in 15 minute increments, for example. Longer, time-intensive tasks like writing articles or ongoing business process tasks aren’t allowed. That said, I’ve had them do the initial baseline research for writing projects.

The company recently introduced a TeamWork platform, that gives Fancy Hands access to your entire team.  For employers, it’s a nice perk to offer and allows your workers to be more productive on the job.  The service is integrated with the web interface, email, phone, and Basecamp project management software.

Once you create your account, you’ll see a dashboard that keeps track of your requests and some other stats on profile. Fancy Hands has spent over 17 hours on the phone for me!

Fancy Hands Dashboard Dec 2014

I’m a pretty happy camper to have not had to make those 247 calls myself.

Another feature added is the ability to use Fancy Hands to set up your conference calls. It’s easy and included in your subscription (only charges one task), which probably amounts to less than some other conference-calling services may charge.

Longer Requests: The Best Feature Yet

In late summer 2014, Fancy Hands added the ability to submit requests longer than 15 minutes. This is huge!

Previously I had to break up those requests into 15 minute segments and re-submit each time one assistant finished. For one data entry project, it resulted in 20 different times I had to email them!

Now, you can submit your bigger job and they’ll come back with an approval request, for 5 gigs for instance. You click the “go ahead” button and they get to work. I also like this because it builds more consistency into these longer requests because the same assistant is working on it the whole time instead of the task changing hands to a dozen different people.

The Fancy Hands App

fancy hands appIn March 2013, Fancy Hands launched their mobile app. It has a very slick user interface with nearly all the functionality of their browser-based site.

You can check on view your usage statistics, track existing requests, and submit new ones via text or voice. Very cool. It also allows you to take pictures that might be helpful to your VA or choose an existing photo from your library.

fancy hands app screenshot

Incoming Calls?

The introduction of the Fancy Hands incoming calls API is big news for anyone struggling with their call volume or already using an outsourced solution like Ruby Receptionists. With a little bit of set-up, your preferred phone number can ring Fancy Hands and an assistant will answer the call, answer basic questions, and with access to your calendar, set appointments.

In the Cloud

Fancy Hands virtual assistants are “in the cloud” – a largely part-time, on-demand, and remote workforce that handles tasks as they come in. The unique set-up has attracted a lot of positive press during its first year in business, including articles in Fast Company, Slate, and Forbes. Users email their requests to a common account and a Fancy Hands assistant tackles it and follows up.

One advantage of this team-based approach is 24/7/365 coverage for your requests, whereas a “real” would probably need to take some time off or sleep every now and then.

However, to give off the appearance of a dedicated assistant, you can give this team of VAs a real name. The feature is called Personal Touch, and you can set up a dedicated email account to give correspondents the illusion that you have a dedicated personal assistant.

For instance, Fancy Hands founder Ted Roden uses the name Lucille Bluth — as in “I’ll have my assistant Lucille will set up the meeting.” And regardless of which Fancy Hands VA assumes the task, the meeting request will appear to come from Lucille.

Hmm… what clever name should I use for my assistant?

If you have any experience with Fancy Hands, please share it below!

Posted in Low Cost Virtual Assistants, Task-Based Virtual Assistants, US Virtual Assistants, Virtual Assistant Companies

Hire My Assistants

Hire My Assistants is a virtual assistant company located in Mumbai, India. Their team is comprised of professionals in areas of expertise including administrative services, office assistance, customer service, online services, professional services, web marketing, web design and development.

HMA prides themselves on being a one stop location for all personal assistant services from small businesses to medium sized corporations. Whether personal assistant services are needed for a one-time project or a more lengthy relationship is established, HMA has the capacity to handle both with efficiency and professionalism.

hire my assistants reviewAbout the Company

Sagar Khupsare is a veteran of the virtual assistant and business process outsourcing industry, and serves as the leader and driving force behind HMA.

As a fresh and dynamic leader he embraces challenges and looks forward to providing clients with the best the Hire My Assistants team can provide.

Established in the beginning of 2014, Hire My Assistants is a newer establishment when compared to other Indian virtual assistant companies. However, clients take comfort in knowing that the leadership of HMA has had goals of becoming one of the largest virtual assistant service providers. All HMA team members hold years of experience providing excellent customer assistance and high quality services.


Client tasks are assigned specifically to skilled professionals in that area; human resource tasks are assigned to human resource experts and payroll to payroll experts, etc. This ensures that client tasks are handled in the most professional, efficient manner.

Hire My Assistants provides virtual assistant services in the following fields:

  • Accounting & Finance Managers
  • Administrative & Office
  • Chat & Email Customer Service Support
  • Ecommerce Development
  • Executive Secretary
  • Inbound & Outbound Call Center
  • Market Research & Analysis
  • Personal Assistant
  • SEO
  • Website Designing

HMA is always looking to expand their service offerings so stay tuned for additional areas of expertise.

Hire My Assistants Founder Interview

Plans and Pricing

The Hire My Assistants plans and pricing are very straightforward and affordable; and are intended to be so. They purposely make choosing a plan and pricing a simple process.

Being part of the industry for many years, HMA recognizes the value of a cost effective and quality service tailored to meet the needs of each individual enterprise. Given this, their pricing is laid out very simply.

Rates start at roughly $180 a month for 20 hours of support ($8.98 an hour) and go as low as $4.98/hr for a full-time VA ($800 per month).

There is great flexibility in hours to ensure that there are plans to meet the needs of all businesses, and no long-term contracts.

Hire My Assistants Alternatives

The virtual assistant industry in India (and elsewhere) remains a competitive one with companies like 24/7 Virtual Assistant, My Tasker, and VMG BPO all vying for your business.

While Hire My Assistants may lack the marketplace experience and client ranks that other companies boast, Sagar tells me their leadership, quality team, fair pricing and exceptional service set them apart from their competitors.

Have you worked with HMA? If so, please be sure to leave a review below to help others with their decision.

Posted in Dedicated Virtual Assistants, India Virtual Assistants, Virtual Employees

$99 Social

$99 Social provides outsourced social media services for small businesses that don’t have the time or the expertise to actively engage with their customers online.

The company aims to provide social media posts and activity on sites such as Facebook, Twitter, or Google+, and works with businesses to provide customized content.

About $99 Social

99 dollar social reviewThe company was founded on the basis of providing custom social media solutions for small businesses, and promises its customers to be “budget-friendly, time-friendly, and small-business friendly.” Its services include a comprehensive social media package for only $99/month, and save small business owners the time that it takes to manage numerous social media accounts.

The company was launched in 2011, and has grown rapidly to serve numerous small businesses around the country.

$99 Social is located in Arizona, and its workers are based there as well; the company does not outsource to other countries. All social media accounts are managed by a Content Specialist who conducts research to determine the best approach for each business on social media.

Video Overview


$99 Social’s package includes all of the following:

  • Daily content on Facebook, Twitter, and Google+
  • A VoiceMatch system to make sure that the “voice” of each social media account matches the voice of the business
  • Social profile optimization to receive the most results in search engines
  • Promotion of products and services, as well as other customized promotion, targeted to the local community
  • Removal of spam on each social media account
  • Phone and email support

See Also: Should You Outsource Social Media?

Plans and Pricing

As you might have guessed based on the name, the price is $99/month, without hidden fees or price increases.

However, adding social networks such as Pinterest and Instagram beyond the basic package will cost extra, but all packages include Facebook, Twitter, and Google+.

Small businesses looking for more than the basic package can also purchase the Social Media Boosters, which provides a more involved solution. Businesses simply need to contact the company and discuss the details of what each business is looking for.

All plans are month-to-month with no long-term contracts. If you’re not happy with the service, just cancel within the first 14 days for a full refund.

$99 Social Alternatives

$99 Social is unique for its affordable and small-business oriented model. Its goal is to provide individualized attention for each of its clients, which sets it apart from other social media management companies that target large companies with more accounts, and thus raise their prices accordingly.

The alternatives of course include doing it all yourself, which is definitely an option but can be time-consuming and frustrating, especially if you’re new to social media and aren’t sure the best way to go about it. On the other end of the spectrum are dedicated social media marketing virtual assistants, offered by many talented individuals and VA companies.

Going that route would probably generate more engagement on your social accounts, but also comes at a higher price tag. In the case of $99 Dollar Social, you don’t really have to worry about training or coming up with a plan on your own.

Have you worked with $99 Social? If so, please be sure to leave a quick review of your experience below.

Posted in Task-Based Virtual Assistants, US Virtual Assistants, Virtual Assistant Companies

24/7 Virtual Assistant

24/7 Virtual Assistant is a personal outsourcing company with locations in Atlanta, Georgia and India. The company has been in business since 2008, and has attracted clients all across the country and around the world.

24/7 Virtual Assistant is geared toward the small business customer, with several dedicated plans starting at 30 hours a month for $299 ($10/hour) and going all the way up to full time 160 hours a month for $999 ($6.25/hour).  The 30-hour plan is the most popular offering.

24-7 virtual assistant review

The advantage of these plans is a dedicated virtual assistant you can train to the specific needs of your business. If you don’t need so much time, 24/7 Virtual Assistant also sells hourly pay-as-you-go plans for $15 an hour in 5-hour increments.

You can take advantage of the services offered by 24/7 Virtual Assistant, regardless of the type of business you have or even if you just need someone to deal with your personal tasks. The services offered range from clerical and secretarial tasks, such as responding to messages or calls, to web research, customer service, human resources, and real estate services. They even do web design for just $20 an hour.

In addition to their offshore center in India, 24/7 offers US-based staffing as well from their Atlanta headquarters. The rates are outstanding for dedicated American help, starting at just $359 for a 20-hour per month VA. There are a variety of plans depending on how many hours you need, and you can even get a full-time US-based virtual employee for only $1999 a month. Review

Virtual Assistant Assistant Exclusive: Mention referral code 2ni4ck7 for 10% off your first month!

The virtual assistants from 24/7 Virtual Assistant also offer services which are extremely creative and technical. These could be managing your technical calls from important clients and helping with computer related issues. You can get help from creative VAs who are able to design programs for Internet marketing campaigns. You get to train them as if they were a real employee.

You can also use these assistants as customer support staff to answer calls from potential customers.  This service is offered at very affordable cost and you are not required to sign a contract.   What’s even more interesting the service is offered on a month to month basis, so you can unsubscribe at any time without incurring a penalty.

24/7 VA Video Interview

Virtual Assistant Assistant Exclusive: Mention referral code 2ni4ck7 for 10% off your first month!

Since launching this site, 24/7 has been one of the most popular companies around. The competitive rates and diverse skill-sets of the team are a major contributing factor, but the behind-the-scenes service is important too.

My main contact there has been very responsive to  customer questions and concerns, even working to create custom solutions or handling some of the workload himself until a more permanent set-up can be established. I think an important measure is the speed at which customer issues are resolved, and it’s been my experience that Thomas (my contact) and his team genuinely care about delivering a great service and doing whatever they can to make it right for their clients.

Is that a guarantee? No, but you can learn more about my personal trial with 24/7 in the video above or in the comments down below. I had the opportunity to test out their 30-hour plan for a month.

Have you used 24/7 Virtual Assistant?  Please share your experience below.

Posted in Dedicated Virtual Assistants, India Virtual Assistants, Low Cost Virtual Assistants, Virtual Assistant Companies, Virtual Employees
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