WP Fix It

WP Fix It is a WordPress support company based in Irvine, California. The company have been fixing WordPress issues since 2011 and have fixed over 30,000 issues for their customers.

About WP Fix It

wp fix it reviewThe company’s head office is located in Irvine, California, and is headed up by founder Jarett Gucci. They currently have 8 agents, all working remotely and staggering their shifts to cover various time zones.

WP Fix It offers WordPress site owners and developers instant support and are available to tackle any WordPress-related tasks you may have.

Their target customers are anyone who has a WordPress website or are involved in developing WordPress related plugins, add-ons, and other apps. The company offers online support, so anyone can seek immediate resolution to these issues and keep their site running smoothly.

Services

WP Fix It offer instant support, infection malware virus removal, infection insurance, site speed-up services, and offer a complete website management and support service. If you are looking to hand over the management of your site so you can rest easy knowing it’s in safe hands, WP Fix It are waiting for your call.

Website downtime can be costly to any business. Not just financially, but it can be damaging to your brand and reputation if customers are experiencing problems accessing your site. 

Plus, I know I’ve personally felt the frustration of trying to make WordPress bend to my will and having little to show for it after hours of effort. These guys aim to fix those frustrating moments, and for just $39 a pop. You gotta ask, how much is your sanity worth?

WP Fix It Intro Video

Plans and Pricing

There is a flat fee of $39 to fix any one-off issue. If the issue is not resolved for any reason, you get your money back.

wp fix it pricing

They also do site speed-up services for $97, and virus and malware removal for $87.

One potential downside is the lack of an “unlimited” plan if you have lots of things you’d like to tweak on your site. Of course on the flipside, you don’t have any recurring expenses once your issue is resolved.

WP Fix It Alternatives

Due to the popularity of the WordPress platform, a number of maintenance and support companies have popped up. WP Curve, which offers unlimited “small jobs” for $79 a month, is the most well-known company in this space.

WP Fix It is a little less expensive than these two for single task fixes, and with their money back guarantee there is a peace of mind that WP Fix It will either fix your issue or refund your money. 

With the option to use these companies for one-off fixes without being tied into contracts or monthly plans it’s a good opportunity to try more than one company. If you find yourself paying for fixes on a regular basis you should look into the monthly plans they companies offer to see which best suits your business needs.

Your Turn

Have you worked with WP Fix It? If so, please leave a review below to help others with their own decision.

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Tasksbay

Tasksbay is an India-based virtual assistant company headed up by four partners. They have been in business since 2013 and their head office is located in Bangalore, India.

They offer a wide range of services such as scheduling meetings, handling customer service, data mining, web development, and more.

About Tasksbay

tasksbay reviewTheir target customers are small business owners, entrepreneurs, and companies looking for additional support without taking on employees of their own.

Tasksbay’s virtual assistants specialize in branding, web development, admin services, digital marketing, data mining. They also handle all the general virtual assistant appropriate tasks, I advise contacting them for more information.

When I asked Tasksbay to tell me more about themselves they said, “we are one of the growing virtual assistant companies. Get your work done from any part of the world with just an email or a phone call.”

Tasksbay Intro Video

Services

To get started with Tasksbay, contact them via their website and open a dialogue. Based on the information you give Tasksbay about the tasks you want to outsource, you will be matched with a virtual assistant that best fits the role from their database of staff.

The company specializes in four different service areas:

  • Data mining, including data entry.
  • Admin services, including calendar, travel, and email management.
  • Web and branding, including web development and graphic animation.
  • Digital marketing, including SEO, social media marketing, and PPC management.

Tasksbay always guarantees a backup assistant with all their plans, so you can rest assured there will not be any interruptions in service should your assistant not show up for work.

As with all virtual assistant providers, to get the most out of the relationship you need to provide as much detail as possible when handing over tasks. This also includes keeping the communication flowing as you work with your assistant.

Plans and Pricing

Tasksbay bases their pricing over the main areas of their services as follows:

  • Data mining – Rates start at $5/hr
  • Admin services – Rates start at $6/hr
  • Web development – Rates start at $12/hr

For a detailed quote for ongoing virtual support, they’ve asked VAA readers to contact them to discuss the options.

Tasksbay Alternatives

Looking at other highly rated India-based virtual assistant companies you should check out My Tasker. In their case, you can access a team of talent to get assistance in a variety of functional areas. 

When I asked Tasksbay what separates them apart from other companies in this crowded marketplace, their Business Manager Rajesh said, “Tasksbay is formed by the employees who have worked with our competitors for many years as their best performers. This makes our team strong.”

Your Turn

Have you worked with Tasksbay? If so, please leave a review below to help others with their hiring decision.

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20four7va

20four7va is an international virtual assistant company based in Maryland, US. Their virtual assistants are based all over the world and work remotely.

The company was originally founded in 2013 by the husband of the current owner, Catherine Vanvonno. As well as offering general virtual assistant services, 20four7va specializes in providing support to ecommerce platforms such as Amazon and eBay.

Note: Although many outsourcing companies have similar names, 20four7va is a distinct entity from 247VirtualAssistant and Virtual Helper 24/7

About 20Four7VA

20four7va reviewThe company hires home-based virtual assistants all over the world, which means they are able to work with clients all over the globe and work with them in their own timezone.

To register and hire a virtual assistant there is a simple four-step process to follow on their website:

  1. Contact 20four7va and provide as much detail as you can about your business and the tasks you want to outsource.
  2. Wait for 20four7va to find their most suitable VA based on your information.
  3. You will be invited for an introductory Skype or telephone call with the virtual assistant.
  4. If you’re happy with all the steps you can start working with your new virtual assistant the next day.

20Four7VA Intro Video

Services

20four7va have virtual assistants waiting to handle any business tasks. You can outsource content writing, website development, social media management, video creation, graphic design, SEO, and much more.

What separates 20four7VA from a lot of other virtual assistant companies is that they specialize in supporting businesses using eCommerce platforms such as eBay and Amazon. Running an eCommerce business is hard to do alone and hiring a VA to help with the day-to-day tasks can take a huge load off your shoulders at a cost-effective price, giving you the opportunity to scale up faster.

Plans and Pricing

20four7VA offers three different packages. These are listed as three different “tiers,” which offer different services and are priced as follows.

Tier One – Administrative Assistant

  • 10 hrs per week – $65/week ($6.50/hr)
  • 20 hrs per week – $104/week ($5.20/hr)
  • 40 hrs per week – $173/week ($4.33/hr)

This is the tier for you if you’re after basic administrative tasks like calendar management, travel coordination, transcription, and data entry.

Tier Two – eCommerce Support

  • 10 hrs per week – $77/week ($7.70/hr)
  • 20 hrs per week – $126/week ($6.30/hr)
  • 40 hrs per week – $210/week ($5.25/hr)

These VAs are helpful in the tasks that come hand-in-hand with running an ecommerce business, such as database management, social media, blogging, Internet research, email marketing, product research, and customer service.

Tier Three – Specialist Support

  • 10 hrs per week – $88/week ($8.80/hr)
  • 20 hrs per week – $144/week ($7.20/hr)
  • 40 hrs per week – $240/week ($6.00/hr)

The 20Four7VA “Specialists” are college educated and highly proficient in their field of study. They’ll help match you up with talented VAs specializing in graphic design, Internet marketing, website development, and business writing.

Their homepage proclaims “The Finest VAs From 6 Continents,” but I’m pretty sure you won’t find many North American or European assistants at those rates.

After a 2-week provisional period, the company charges a set-up fee of $99.

To find out which package is best for your business you are best off contacting 20four7va and discussing your exact requirements

20four7va Alternatives

For ecommerce support, you might also consider a company with a similar model called FreeeUp. On the general VA side of things, your best bet at a similar price point is going to be a service like TaskBullet or MyTasker.

I recommend getting a quote from two or three companies to compare their responsiveness and enthusiasm for your business, and to get a sense of how well you think they will handle your tasks. 

Your Turn

Have you worked with 20four7va? If so, please leave a review of your experience below to help others with their decision, thanks.

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How I’m Using Virtual Assistants to Help Write My New Book

book writing delegationThis month I stumbled into a new book project — and already have a good chunk of it written.

Even though I’ve been through this process a handful of times, it’s still a daunting and intimidating task to be sitting on a blank Page 1 with a blinking cursor and think of everything that has to get done to make the book a success.

The good news is there are plenty of opportunities to delegate some of the tasks along the way.

Research and Writing

First up for me is the research phase. I’ve been leaning on my dedicated assistant from OkayRelax to help parse through mountains of information and pull out the most relevant examples.

($75 per month and available for other tasks as well.)

As that comes together and I complete my outline, it’s on me to write the first draft.

(I actually tried to outsource the writing portion of a book project a few years ago. The draft produced by the “native English speaker” I hired on Elance was a disaster. Lesson learned!)

One tactic I’ve seen other authors use to speed up the writing process is actually speaking their book with speech-to-text software like Dragon Dictation, or just recording it on their phone or laptop and handing the file off to a transcription service like Rev. After all, you can probably talk much faster than you can type.

(Typical rate: $1 per audio minute.)

Editing

Next, it’s usually a worthwhile investment to hire an editor to proofread and critique your rough draft. In the past I’ve used Elance (now Upwork) to find editors, but for this project I have a couple people in mind through personal networks.

(Typical rate: $100 per 10,000 words.)

Formatting

Formatting for paperback, Kindle, and other devices can be a big headache, but thankfully there are specialists on sites like Fiverr who do this all day long.

(Typical rate: $5-100 depending on length/complexity.)

Book Cover

And while I’ve used Fiverr for book covers in the past, I think this time around I’ll give DesignCrowd a shot. Their crowdsourced marketplace lets you tap into the creative energy of several designers competing for your business, instead of just one.

(Typical rate: $99-$269)

Audiobook Narration

To create an audiobook, you can actually get this done for free at ACX.com, the Audiobook Creation Exchange owned by Amazon.

Narrators produce your book for free in exchange for a share of future audiobook royalties. I’m actually testing out this service this month for the Virtual Assistant Assistant book.

(You can also pay someone upfront to produce it and keep all the royalties yourself.)

(Typical rate: free to $800 depending on length.)

Marketing

One area of this project I probably won’t outsource is the marketing. To be sure, there are tons of specialty PR services that try to get you and your book in front of a wide audience.

But as someone who’s often on the receiving end of those pitches, I can tell you they usually come off as impersonal and irrelevant.

I once had a PR company pitch me a book about the power of personal connections on behalf of the author. If he truly practiced what he preached, he wouldn’t have hired them to do the “connecting” for him!

Still, I probably will have my VA find some marketing channels to share the book on, because there is a lot that goes into orchestrating a successful launch.

I’ve seen other authors create professionally-produced book trailer videos, media kits, slide decks, back-end courses, and more. That stuff might not happen this time, but there are always options.

And whether you’re writing a book or not, the main facets of any project are the same.

I have to break down the big picture goal into all the steps that have to get done first. And many of those steps have delegation opportunities.

If I have any big wins or spectacular outsourcing mis-steps along the way, I’ll be sure to let you know!

Your Turn

What do you think?

Any glaring VA opportunities I’m missing as I get started with this project?

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UrbanTimer

UrbanTimer is a virtual assistant company based in Kolkata, India. The company was founded in February, 2016.

Although the company is a fairly new addition to the virtual assistant space, UrbanTimer was founded by two individuals with considerable experience in the industry.

About UrbanTimer

urbantimer reviewUrbanTimer operates out of Kolkata, India. All of their virtual assistants are based in their offices and managed in-house. The company puts each of their virtual assistants though “an extensive process” to ensure they are hiring fluent English speaking workers with a wide range of skills.

The company founders are Bikash and his spouse, Rima. Bikash is a former co-founder of MyTasker, and has a wealth of experience as an entrepreneur and as a virtual assistant himself. Heading up UrbanTimer, Bikash plans to offer an unparalleled service not found with other virtual assistant providers.

The company are “committed to help people save valuable time.” Meaning, by outsourcing your business tasks to UrbanTimer you can free up your own time to focus on other areas of your business.

Their target customers are busy professionals and entrepreneurs anywhere in the world. This also includes small and medium-sized enterprises, as well as large corporate organizations. Anyone looking to outsource tasks at a cost-effective price can benefit from their services.

Services

Getting started with UrbanTimer is straightforward. You sign up via their site for one of their packages, or you can contact them to discuss your requirements first.

UrbanTimer offers a wide range of services, including the following:

  • Administrative assistance
  • Social Media services
  • Research tasks
  • Customer service
  • Website design and maintenance
  • Content writing
  • Email management

If you have a specific virtual role in mind, they recommend contacting them to discuss your exact requirements.

Plans and Pricing

UrbanTimer currently have five different payment plans. Their plans start at $100 for 10 hours, with their largest plan being $600 for 100 hours. So, the hourly rates range from $10 an hour to as low as $6 on hour.

urbantimer pricing

Full Pricing Table (correct at time of publishing):

  • 10 hrs per month – $100 ($10/hr)
  • 20 hrs per month – $190 ($9.5/hr)
  • 30 hrs per month – $270 ($9/hr)
  • 50 hrs per month – $350 ($7/hr)
  • 100 hrs per month – $600 ($6/hr)

With all these plans, your Account Manager oversees the tasks you send and assigns the best fit VA to work on the tasks.

UrbanTimer also offers a dedicated full-time assistant (with backup) for $1,500 a month, and an “Infinite” plan offering you the chance to buy as many hours as want a month on-demand. You start by paying $15 an hour for the first 50 hours, then the rate drops to $10 an hour for the remaining hours you purchase.

The rates for the “planet”-named plans are definitely competitive in the industry, as is the on-demand offering. The full-time dedicated assistant rate is a little higher than what you may find at other companies.

If you are new to using VAs or want to sample their services, UrbanTime does offer a free trial. This offer includes 5 free hours of virtual assistant time over 2 days.

UrbanTimer Alternatives

As you know, there are several options for quality virtual assistant companies in India. Bikash’s last startup, MyTasker, is among the most popular and well-rated. You might also consider VA Talks or VMG BPO.

One thing I like to do is to contact two or three companies to compare services, prices, and communication before making a decision.

Your Turn

Have you worked with UrbanTimer? If so, please leave a review of your experience below to help others with their decision.

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Carve

Carve is a virtual assistant company based in Davao City, Philippines. The company was founded in 2013 by Tom Secuya, who’s overseen the business’ growth from 3 people to a team of more than 100.

Tom had several years of experience in business process outsourcing and has emerged as a capable leader in the industry and in the local community.

About Carve

carveph reviewYou can tell just by looking at the Carve.ph website that this is not your average virtual assistant company. No, Carve stands out with a bold, modern design, a fun-loving staff, and a mission to good in the world by doing well in business.

They wanted to help people by creating opportunities for them, and have been tremendously successful in doing that in just a short time. That company culture extends beyond borders as well, as client success translates into more growth opportunities and expanded partnerships.

Carve Virtual Assistant Services

Carve specializes in branding, training, automation, and business process management. In the international market, they’ve found a niche in serving coaches from Australia, New Zealand, the United Kingdom, and the United States.

Carve’s Virtual Managers can setup webinars, create websites, build landing and sales pages, do audio and video editing, graphic design, and more. In addition, clients use them for help with transcription, list building, social media management, content creation, Internet marketing, and search engine optimization.

All virtual assistants work from the company’s central Davao office, and Carve invests heavily in recruiting, training, and coaching team members who buy into their culture and attitude.

How It Works

  1. Call – We talk about who you are and how we can best work together
  2. BFL –  You enter your Big Fat List of projects that you can’t wait to offload to us.
  3. Offer – we recommend the package that best suits your needs.
  4. Settle – Sign and settle the necessary paperwork to get started.
  5. Onboard – We will manage expectations and orient you with the processes.
  6. Start – Get things rolling by letting the team do the work for you.
  7. Support – We’ll continuousl check how you are and the development of your projects.

 

Video Overview with the Founder

Plans and Pricing

A full-time Carve virtual assistant (a “ninja”) costs $998 per month for 120 hours (so not “full-time” in the 40-hour per week sense). If you don’t have that volume of work to outsource yet, you can engage their services on a per-hour basis of $18-22 per hour depending on the type of work.

 

You can opt for dedicated service, or a team-based approach to tap into different skill-sets as needed.

Carve pledges 20% of their earnings to local charitable causes in Davao. Tom explains, “We have seen the pressing need for support in this area and as a business we want to continue to exist to do just that.”

The company has instilled a unique culture in that they believe they are not merely a business, but a movement. Hence working with us would mean, taking part in that movement. We are happy that you can find success in your own business because of us and create success for others through us.

Why Carve?

I asked Tom what sets Carve apart from their virtual assistant competition, and got this awesome reply:

“What sets us apart is that we offer not only awesome ninja-like skills but also we put a glass of love and a bottle of passion for every project we have. We have that drive and determination to have an epic relationship with our clients.

Not only that but we also practice radical honesty. We tell you how much we are getting, how your virtual assistant is getting, how they are doing in terms of performance, behavior and attendance.”

Carve Alternatives

Naturally, Carve isn’t the only game in town when it comes to virtual assistants in the Philippines. Their competition comes in two main varieties: other VA companies, and independent work from home VAs found through services like OnlineJobs.ph or Zen Virtual Assistants Finder.

Your Turn

Have you worked with Carve? If so, please be sure to leave a quick review of your experience in the comments below to help others with their decision.

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Surplus Hands

Surplus Hands is a virtual assistant company that employs exclusively US-based virtual assistants. Their offices are located in Philadelphia, and their assistants work remotely across the US.

This doesn’t mean you shouldn’t consider Surplus Hands if you’re not based in the US however. They have many clients in countries outside the US, such as Canada, Australia and all across Europe.

About Surplus Hands

surplus hands reviewThe company is run by founder Yassine Jouichate. Surplus Hands started operations towards the end of 2015 and have been “growing exponentially” in their short time in the virtual assistant space.

Surplus Hands have a team of virtual assistants ready to handle any business tasks you’re looking to outsource. They always guarantee you will have a backup assistant too, so should your assistant take time off for an emergency or book holiday time your service will be uninterrupted.

Their assistants are all US College Educated, and capable of handling administrative tasks, research, development of WordPress sites, marketing, and more. When I asked them who their target customers were they said, “small businesses, entrepreneurs and fortune 500 company employees who do not have the equipment or setting to hire an in-person employee.”

Services

With their company directive to become the “go-to-company” for your virtual assistant needs, their assistants cover a wide range of tasks. To get the most from their services I recommend contacting them with as much detail as possible about the work you want completed and see how well their assistants match up with your requirements.

Virtual assistant services are typically not limited to the type of business, but more so the types of tasks you’re outsourcing. You should contact Surplus Hands and provide as much detail as you can about the work you need completed and see how their assistants and skill-sets match up.

There is also a free trial available by filling out a form on their site. Using free trials is always the best way to sample a company’s services and see how well they treat you.

Plans and Pricing

Surplus Hands break down their pricing into three different plans. You can also contact them to build a custom plan by discussing all your requirements and they will supply you with a quote. This is best used for large or one-off projects.

surplus hands pricing

Their plans start at $199 for their “Starter” plan, which gives you 14 hours of virtual assistant time. Their next plan is their “Economy” plan, which costs $359 for 26 hours of time. While their largest plan is currently their “Business” plan, which costs $659 for 50 hours of time.

The rates seem almost suspiciously low, bordering on “too-good-to-be-true” territory. I mean, $13 an hour sounds great for US-based help, but can’t leave much margin to operate the business.

All of their plans come with a 3 hour trial period for free. Same-day turnaround on tasks, email, SMS and phone support, and your assistant will be available between 9am – 6pm in your time zone.

Surplus Hands Alternatives

For US-based virtual assistants, I think you’ll be hard-pressed to find a company offering similar rates outside of freelancers on Upwork. If your budget allows, established and well-reviewed companies like Time Etc or Worldwide101 may be worth a look. 

Despite the name similarity, I wouldn’t consider Fancy Hands a direct competitor because they operate on a task-based model without a dedicated assistant.

Your Turn

Have you worked with Surplus Hands? Please leave a brief review of your experience below to help others with their decision.

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9 Things We Outsource Without Even Thinking About It

reading with dadLast week was our 4-month old son’s first day of daycare.

(He took the drop-off much better than mom and dad.)

Even though I work from home, we never really questioned that we’d have to have someone else watch him during the day. Otherwise I wouldn’t get anything done!

But it hit me that daycare is one of those outsourced services we hire without a second thought.

(Of course, there was plenty of debate as to which daycare service to join!)

We are expert outsourcers in our personal lives, and I believe it’s because certain services are deeply ingrained and highly specialized to serve a wide population.

In addition to daycare, here are a few more examples of things you probably outsource without thinking too much about it:

Education – unless you homeschool your kids.

Taxes – most people use an accountant service or a software tool to get these done instead of calculating them by hand.

Farming – how much of your food did you grow yourself?

While I love the idea of gardening, I’m horrible at it, as evidenced by the 2 sad tomatoes we got after months of watering. It makes more sense to leave it to the pros.

Dry Cleaning – I’ll admit I don’t even know how dry cleaning works.

Shelter – did you build your own house?

Clothing – did you sew your own clothes?

Health / Dental / Veterinary Care – while you take personal responsibility for our health, you likely seek expert help occasionally.

Cooking – I outsource my cooking at least once a week by eating in restaurants.

So what makes business outsourcing so different and so much harder?

For one, every business is different. The standard operating procedures to grow a tomato or dry clean a shirt don’t vary much customer to customer.

We have challenges letting go of control in our business, but we willingly relinquish it in other areas of our lives.

I mean, I just dropped off my baby with almost a total stranger!

It all comes down to trust. We trust the restaurant isn’t going to poison us, we trust the accountant to get our taxes done right, and I trust that daycare isn’t going to scar my offspring for life.

But trust takes time, and that’s why I believe for business outsourcing, it makes sense to start with some non-mission-critical tasks to ease into the practice of delegating.

Give the trust time to build, work with established companies or service providers, and grow together.

Your Turn

What do you think?

What else do you outsource automatically? Do you think there’s a way to eventually apply that same level of comfort to your virtual assistant delegation?

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FreeeUp

FreeeUp is a virtual assistant service that offers virtual assistant services to customers all over the globe and specializes in the eCommerce industry. They are a relatively new company to join the virtual assistant space, starting operations in October 2015.

The company is based in Florida, US, with their virtual assistants based all over the globe. They offer a wide range of prices and skill sets, so there is a good chance most people will find a virtual assistant to meet their budget and outsourcing requirements.

About FreeeUp

freeeup reviewThe company is run by Chief Executive Officer Nathan Hirsch, and co-founder Connor Gillivan who fills the role of Chief Technology and Content Officer. They both have an extensive background in eCommerce business and started the company to primarily help other eCommerce business owners looking to outsource tasks.

The company utilizes virtual assistants that are experienced and highly-skilled in the eCommerce industry and puts each applicant through some tests to assess their abilities before adding them to their roster.

The company connects with each client one-on-one to learn about their business and discuss their requirements. This gives you the opportunity to talk through exactly what you are looking for from a virtual assistant, and they will do the rest matching you up with the most suitable assistant.

FreeeUp Intro Video

(It’s less than 30 seconds.)

Services

FreeeUp has a four-step process when connecting with new clients:

  1. Step 1 – They connect with you to learn about your business and how they can best help.
  2. Step 2 – You are introduced to the virtual assistant the company has matched you with.
  3. Step 3 – You have an opportunity to work with your assistant and train them on your processes.
  4. Step 4 – A representative checks in after a few days to see how the relationship is working out between you and your VA.

FreeeUp’s virtual assistants specialize in helping business owners in the eCommerce industry. If you run an eCommerce business or are looking to start one up, their assistants are experienced in the industry and can provide the support you’re looking for.

They offer support with inventory management, order fulfillment, customer service, product listing, advanced Amazon management, eBay store growth, content creation, digital marketing, and much more. This seems like a perfect fit if you’re involved in the Amazon FBA boom.

Plans and Pricing

You can expect to pay between $5-$50 per hour depending on the level of skills and experience you require in your virtual assistant.

They also offer a consulting service which ranges between $30-$50 per hour.

VAA Exclusive: Mention VAA for 10% off workers!

FreeeUp Alternatives

FreeeUp specializes in ecommerce, which separates them from other general virtual assistant companies. On the lower end of the price scale, companies like eLuminous Technologies and VA Staffer profess to have ecommerce expertise, and can be very effective if you already have some standard operating procedures to plug a VA into.

On the home front, you might consider Longer Days for quality US-based help with ecommerce experience, or even posting a specialist role on Upwork

Your Turn

Have you worked with FreeeUp? If so please leave a review below to help others with their decision.

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Designer Task

DesignerTask.com is a graphic design company with a team of designers all over the globe ready to fulfill single or on-going graphic design requests. The company headquarters are in Miami, FL.

The company started up in the spring of 2016, so they are a relative newcomer to this industry.

About DesignerTask

designer task reviewThe company handles one-time design orders such as a logo’s, ebook covers, or design work on an image. They are also happy to handle larger, on-going projects such as designing all the branding for a new company or handling the design work on a website.

The company’s head office is in Miami, FL. They hire their virtual graphic designers all over the world. The company is run by a digital agency called Scale. Their target customers are entrepreneurs or business owners that either lack the necessary design skills to do their own work or just don’t have the time.

Services

You can submit any graphic design task you can think of. Some of their more common requests include:

  • Ebook covers
  • Blog post headers
  • Flyers and posters
  • Social media graphics
  • T-shirt designs
  • Letter heads
  • And more

There is a 4-part process in place when placing an order.

First, you chose the type of plan you want to sign up for depending on the number of design tasks you will be ordering. Then you submit your request through their website and the jobs will be picked up by their available graphic designers.

Your design is delivered back to you as per the timeframe on your pricing plan. You have the opportunity to check the work and respond with any comments or revisions direct to the designer who completed the work.

When you are happy you click “approve”, then you can submit the next task if you have one.

Plans and Pricing

DesignerTask have three different pricing plans. None of their plans tie you in with contracts so you can cancel at any time, and all their work comes with a 7-day money back guarantee.

designer task pricing

Their plans are as follows:

Single Task – This is costed at $29 per task. You have unlimited revisions and a 24-hour turnaround on your order.

Starter – This package costs $249 per month and allows you to make unlimited task requests. You can only have one task open at any time though, and there is a 24-hour turnaround. So, worst case scenario would be one task completed per day.

Premium – This package costs $379 per month. The main difference when compared to the Starter package being you’re able to two tasks open at the same time. You can stack tasks ahead of time however, this ensures you keep a steady flow of work in progress.

Looking at these monthly packages on a daily rate they work out at around $8 and $12 a day respectively. Being able to request two design tasks per 24 hours with the Premium package means you’re paying $6 per task, per day.

DesignerTask Alternatives

For ongoing design work, the two competitors that come to mind are Design Pickle and Undullify. Design Pickle is similarly priced, while Undullify is the more affordable of the “subscription model” options. (Though you won’t necessarily be assigned a dedicated designer on their lower price tier.)

For one-off design tasks, there’s always Fiverr if you can find a solid provider. Otherwise, the crowdsourcing marketplaces like 99designs or DesignCrowd might be worth a look if you’re in need of really high impact, highly visible design.

Your Turn

DesignerTask is one of the newest design companies in the graphic design space. Have you worked with them? If so, please leave a review below to help others with their decision.

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BoxChecked

BoxChecked is “The Entrepreneur’s Virtual Assistant” company. They are based in the US, and all of their virtual assistants also work across the US.

The company is focused on helping entrepreneurs grow their business by relieving them of the day-to-day tasks that drain their time.

About BoxChecked

boxchecked reviewThe company was formed in spring 2016 by Shane and Jennifer Young, a brother and sister team. Shane and Jennifer have worked together for a number of years. After building a successful company of their own they turned their focus to starting boxChecked to help others grow their own businesses through the use of their virtual assistants.

The company specializes in helping businesses grow by handling the repetitive tasks that keep you too busy to focus on other areas of your business. The virtual assistants at BoxChecked have been vetted and have a wide range of skill sets to handle anything you throw at them.

Services

Box Checked offers a handful of different service packages. Their “Paper Pushing Isn’t For Me” package includes:

  • accounting chores
  • social media and web tasks
  • any form of paperwork
  • scheduling and booking appointments
  • answering phone calls and emails
  • project management
  • and more

Their “Do Just One Project” package does exactly that. They do one project or task off your list at a time for a fixed hourly rate. This can include getting your workflow organized, carrying out research, or just about anything you need doing.

Their “Dedicated Back Office” package is a service to handle all of your back office needs. It’s a quicker and more cost-efficient option than hiring a member of staff, and they have a team of virtual assistants ready to start immediately.

Their fourth package isn’t really a virtual assistant service at all. Their $500 one-time “Business Assessment” service is more of an outsider’s audit of your business and processes. The assessment is conducted by a successful and seasoned entrepreneur who will make recommendations based on the health and opportunities they discover.

This is aimed at people starting up a new business or needing some direction for their existing business. With experience in starting and growing a successful business, BoxChecked has the expertise to offer some valuable advice.

Plans and Pricing

BoxChecked offer four different pricing plans as outlined in the services section above. These are priced as follows:

  • Paper pushing isn’t for me – Starts at $299 for 10 hours of virtual assistant time a month. ($30/hr)
  • Do just one project – This service is priced at $40 an hour.
  • Dedicated back office – This service is priced per individual custom quotes.
  • Business assessments – These are priced at $500.

boxchecked pricing

VAA Exclusive: If you mention Virtual Assistant Assistant when buying a package you will receive 10% off the purchase price for up to three months.

BoxChecked Alternatives

When I asked boxChecked what separates them from the other companies in the crowded virtual assistant space, they said, “The big thing that sets us apart is our experience building, running, and selling a company to a publicly traded company. Isn’t that every small business’ dream? We bring that experience and proven track record to your business.”

(It’s a unique and interesting selling proposition, though a big exit might not be your dream or where you want to take your business.)

Among US-based virtual assistant services, Time Etc and Worldwide101 are well-reviewed, similarly priced, and worthy of your consideration.

Your Turn

Have you worked with boxChecked? If so, please leave a review below to help others with their decision.

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Twago

Twago is one of the largest platforms in Europe helping businesses all over the world find freelancers to help them with tasks and projects. The company has been in operation since 2009 and has grown a large marketplace for clients and freelancers to work together.

(The name, if you’re curious, comes from the phrase TeamWork Across Global Offices.)

About Twago

twago reviewThe company’s head office is based in Germany. The freelancers using the platform are based all over the world, as are the customers. The company is run by founder, Thomas Jajeh. He is responsible for IT development, product management, and performance marketing at Twago. Hermann Hohenberger is responsible for affiliate marketing, sales, and support.

The platform makes it easy for businesses of all sizes to find experts matching the skill sets needed to complete their tasks. You can find support for all areas of your business, such as site design and development, writing services, sales and marketing support, mobile app design, translation services, and more.

Their target customers are entrepreneurs and start-ups, to large enterprises. The size of the business doesn’t matter; you fill in a few details about your job, budget, and the skill sets you’re looking for from the freelancer, and the platform does the rest to provide you with some potential freelancers.

Twago Intro Video

Services

As with most large marketplaces that allow you to post jobs and choose from the applicants that apply, there is a wide scope of services available. You’ll find programmers, designers, translators, marketers, and a whole host of other specialties.

If the work can be completed remotely there is a good chance you will find a freelancer to help. Because of the European focus, you may find more support for German, Italian, Spanish, and French-speaking assistants than on other freelance sites.

Plans and Pricing

Posting a project on the Twago platform is free. You only pay for the work that will be completed. Each project is evaluated on an individual basis, you add a budget to your project posting and this gives freelancers the opportunity to bid for the project based on your budget.

There are some optional extras to help your project posting stand out from the crowd, these are:

  • €149 ($170) – This hires you some assistance from Twago staff to make your project job the best it can be.
  • €49 ($55) – This fast-tracks your project so you receive offers within minutes.
  • €79 ($90) – Limit proposals from freelancers that sign your NDA.
  • €29 ($33) – Block your listing from search engines to limit it to just the Twago marketplace.

The site applies up-to-date SSL certificates on all monetary transactions making it safe and easy to send and receive payments.

Twago may not be the best fit for ongoing virtual assistant work. They explain that jobs on the platform “are generally limited in scope and duration and do not involve a traditional employer/employee relationship.”

Twago Alternatives

Two largest alternatives to Twago are sites like Upwork.com, Freelancer.com, Guru.com, and PeoplePerHour

Your Turn

Have you posted a project on Twago? If so, please leave a review of your experience below to help others with their decision.

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Render Virtual Webmaster

Render is a WordPress support company. They offer a complete range of services to help you maintain your WordPress website. From fixing bugs, updating themes and plugins, to making changes to the technical back-end code that will keep your site safe and secure.

The company has been in operation since November 2015, and all of their staff work remotely across the US.

About Render

render virtual webmaster reviewThe company is run by Bryan and Shannon Miles (of eaHELP fame), who are the company CEO, and COO respectively. Ryan Leisure is their Manager of Development and works with clients directly solving outstanding tickets and taking care of back-end maintenance.

The company was started when the founders saw a need for website owners to matched with dedicated webmasters with whom they can develop a trusting relationship. Render offers a service that extends past a ticketing system. They give their clients the chance to work with the same developer and build up a level of trust and understanding not matched by other companies.

Their target customers are anyone with a website. They focus mainly on WordPress sites, but can help with any build of website. Typically, their clients are webmasters who have outgrown their original website and are struggling to keep up with the maintenance and need to expand. Or, business owners who have decided it’s time to outsource the maintenance of their site so they can focus their time elsewhere.

Render.us Intro Video

Services

Render provide clients with all the critical WordPress support needed to keep any website running smoothly, such as:

  • Hosting Support
  • Backups
  • Domain Management
  • Software Updates
  • Improving Site Speed
  • Hacking Prevention
  • And more

The technicians at Render can also create landing pages and do graphic design tasks. They offer unlimited site edits per month, along with expert advice and ongoing analysis of your site. You can work with their technicians to make all the changes needed to get your site up to a high standard, or build a new site from scratch.

Render.us Manager Interview

Plans and Pricing

Render offer three service plans to choose from based on your monthly requirements. Ironically, they won’t tell you what those are on their website, instead asking you to set up a call to figure out the best option for your business.

But that’s no shocker; somewhat opaque and premium pricing are consistent within the eaHELP family of brands.

When I spoke with Laina, their operations manager, she did mention their Pro Plan starts at $399 per month, and the higher end package that includes landing pages and design work runs $899 per month.

Render Alternatives

WP Curve and Kitedish are two alternative companies offering WordPress support. All three companies have similar business models.

However, when I asked Render what separates them from other companies in their space, they said, “We really focus on the relationship portion of the engagement and value being able to connect with our clients, and serve as a member of their team.”

Your website is an important asset to your business, so having a personal and trusted point of contact is a nice feature, and compared with hiring an in-house webmaster or developer is still an excellent value proposition.

Your Turn

Have you worked with Render? If so please leave a review below to help others with their decision.

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DesignCrowd

DesignCrowd is a marketplace for crowdsourced graphic design contests. The Sydney, Australia-based company has been around since 2008 and has facilitated thousands of design creations during that time.

In fact, they boast over half a million designers on their platform ready to tackle your project. Some of their top designers have earned more than $100,000, and you can even invite them to submit their concepts for your contest.

Services

designcrowd reviewDesignCrowd plays to the idea that for creative work like graphic design, it’s better to get a broad range of ideas and concepts, instead of working exclusively with one designer. Their platform facilitates these types of “crowdsourced” contests, with you as the client gathering a ton of options and picking your favorite.

The company offers their marketplace for a wide variety of design services, including logos, web sites, advertising graphics, flyers, print ads, t-shirts, business cards, and more.

A typical DesignCrowd contest gets a little more than 100 entries. I imagine you’ll find something suitable for your brand out of 100 choices!

How it Works


Your first step in getting started with DesignCrowd is to create a design brief. It’s a fancy way of asking you to describe your project and any vision you have for it, so designers have some sort of starting point.

At this stage, you can also decide which price tier you’d like to offer to the winning designer. Naturally the higher your offer, the more designs you’re likely to attract.

Almost immediately, designers will start submitting their ideas and concepts. You can solicit feedback from friends, customers, or colleagues, and even request revisions from the designers before you decide on the winner.

Once you have your selection, you get all the necessary files, legal protections and rights to that design, and funds get released to the winning designer.

Plans and Pricing

Like other crowdsourcing sites, DesignCrowd has some pricing flexibility depending on your budget.

Logo design packages start at $99 and go all the way up to nearly $1000. The drawback to the $99 price-point is that you’ll only get 1 designer, which kind of defeats the “crowdsourcing” purpose.

But at the $240 price point, you can expect multiple submissions from several designers, giving you a nice variety to choose from and still spend less than at competing sites.

designcrowd pricing

At the top-end, I can see some overwhelm setting in from trying to choose from 200+ designs, so would probably opt for something in the middle. DesignCrowd indicates their $440 package promising 75+ designs is their most popular offering, though if my budget is tight I’d go for the 50+ tier and save the $200.

There are add-ons to make your contest private or feature it to get more submissions.

If at the end of the contest you don’t like any of the designs, DesignCrowd will refund your project under their 100% money back guarantee.

DesignCrowd Alternatives

There are several companies that offer similar graphic design outsourcing. The best-known of the crowdsourcing options is 99designs. One interesting point of differentiation is DesignCrowd’s “Participation Payment” program, which rewards designers for submitting their work to your contest even if they don’t win.

If you have a need for ongoing design work, Undullify might be worth checking out.

Your Turn

Have you worked with DesignCrowd? If so, please leave a review below to help others with their hiring decision.

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Copify

Copify is a content marketplace where you can buy content for your site, press releases, ebook content, or any other needs from US and UK-based copywriters.

The company has been in business since 2010 and is based in the UK. They have the largest network of UK-based copywriters, and can handle orders within 48 hours.

About Copify

copify reviewThe company is run by CEO Martin Harrison and co-founder Rob McVey, who are both directors of Copify. Martin looks after the marketing side of the business, along with recruitment and customer service, while Rob looks after the technical side of the business.

All of their copywriters work remotely across the United States and the UK. Your writing project will be assigned a “native” writer based on your preferred geography.

Copify’s services are aimed at digital marketing agencies and professionals in need of quality written content. Content is the driving force behind online promotion. It’s also one of the most time-consuming tasks behind running a blog/website.

Outsourcing written content to professionals who can turnaround your order quickly and optimize the content for SEO can save business owners a lot of time and money.

Copify Intro Video

Copify Services

Whatever your written content needs, Copify promises to deliver. Some of the more popular forms of content include:

  • Article writing
  • Blog posts
  • Press releases
  • Product reviews
  • Ecommerce content
  • SEO copywriting

One of the biggest struggles of online business is finding an audience of customers, and content marketing has emerged as the most popular way to do just that. But if you don’t have the time to craft compelling content yourself, hiring an outsourced service can get you in the game.

With Copify, you can order content on a one-off basis or in bulk and request changes to your order before accepting the work.

WordPress users can use a special plugin to import their content directly into their site with links and formatting intact, instead of having to copy and paste.

Plans and Pricing

Their pricing model is based on cost per word.

“Standard” copy costs £0.03 a word, and “Professional” copy costs £0.05 per word. At these rates, you will pay £15 and £25  respectively for a 500 word piece of content.

In the US, you’re looking at $30 for a 500 word blog post at the Professional level. (I actually couldn’t find the option for “Standard.”)

These prices are considerably higher than you would expect to pay from a “content mill” (see below), but theoretically reflective of the quality and experience of their copywriters, all of whom are native English speakers and go through some strict testing to be approved and join the team of freelancers working for Copify.

When you place an order, you select what type of content you need, describe your requirements such as the keywords to include or the tone to write in, and hit submit. A typical turnaround time is just 48 hours.

Copify Alternatives

While Copify’s rates are higher than what you might find at “content mill” sites like HireWriters and Textbroker (or Fiverr), they’re significantly lower than companies like Ellipsis, which charges up to $200 for a 500-word article.  

Another service offering native English writing service is Copywriter Today, and they have an interesting subscription based model that could end up saving you money depending on your content demands. 

Your Turn

Have you ordered content from Copify? If so, please leave a review below to help others with their decision.

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Codementor

Codementor is a software support company offering one-to-one support and mentorship to students, business owners, and aspiring developers looking to learn how to code — or just to get a quick answer to your coding question.

The company has been in operation since 2014. They are based in San Francisco and Taiwan, and they employ mentors all over the globe.

About Codementor

codementor reviewThe company is funded by Techstars, 500 Startups and other investors, and is headed up by CEO Weiting Liu. They provide a marketplace for coding experts to mentor anyone looking to learn more about coding.

Their mentors cover more than 800 topics and offer training and mentorship to beginners and advanced coders. Their mentors are based all over the world and connect with customers via screen sharing, video and text chat.

Their services are aimed at anyone interested in learning to code. Where the service applies to business owners is in getting real-time virtual support to resolve annoying website problems. It might not make sense to hire an in-house developer or post a job to Upwork for a small bug fix, but it still is a pressing issue.

Codementor Intro Video

Services

To connect with one of the mentors on the Codementor.io platform you need a PC or Mac. You can either make contact via on-screen chat, or if you have the ability to connect via video or audio call you can use these methods.

Codementor told me they typically respond to all requests within 10-30 minutes depending on the time of day and complexity of the request. Once one of their mentors has responded to your question you can open dialogue with them and discuss your requirements.

They’re not necessarily going to do the work for you — although I imagine the expert developers DO source some jobs from the platform — but more point you in the right direction on how you can solve the problem yourself. There are a number of times for this site where I could have used a service like this to fix one feature or make some small tweak to the design!

After a preview period you click “start paid session.” Your credit card will be billed at the end of the session. Using Zoom.us you can record your sessions to review again at a later date.

Plans and Pricing

Codementor provides an open marketplace for developers to set their own rates. Rates typically start at around $10-15 per 15 minutes and go up from there. Doesn’t that sound more affordable than $60 an hour?

codementor pricing

There is a minimum charge for the first 15 minutes for each session, with the following time charged at the mentor’s rate per minute.

There is a money back guarantee in place. If you are not satisfied with your mentor within the first hour you can request a refund.

Codementor is also building out a gig marketplace similar to Fiverr or PeoplePerHour. These are fixed-price projects with a specific deliverable.

For example, when I looked under their mobile app development category, I found gigs ranging from $25 to $2000 and more:

codementor gig pricing

Codementor Alternatives

Clarity.fm provides a similar one-on-one support marketplace allowing to you to connect with experts, but their focus isn’t as niche as Codementor.io.

For technical help like this, your options are pretty much to hire a developer on Upwork (or Fiverr for small jobs), or sign up for a recurring maintenance service like WP Curve.

Your Turn

Have you worked with a mentor on the Codementor platform? If so, please leave a review below to help others with their decision.

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Acelerar

Acelerar is a virtual assistant service company based in Noida, India. The company has been in operation since 2010 and provides virtual assistants round the clock to support clients around the world in their respective time zones.

About Acelerar

acelerar reviewAcelerar operates out of a hi-tech suburb of New Delhi, Noida, India. The company currently employs 52 members of staff, and when I spoke with them recently they pointed out that they are planning to double this number by the end of 2016.

The company only employs college graduates and they put their virtual assistants through a number of background checks and other tests. Their candidates go through a two-week training course where they cover using MS office, social media tools, and complete dummy projects to develop an understanding of their roles.

Each virtual assistant signs a Nondisclosure Agreement so you don’t need to worry about your confidentiality being breached. When you sign up for a package you are assigned a Customer Success Manager. This member of staff acts as your point of contact to ensure you’re happy with how things are going.

AcelerarTech has implemented a time-tracking tool to keep you in touch with your virtual assistant. This allows you to keep up-to-date with how your tasks are progressing. You can view screenshots of your work being completed and contact your virtual assistant with any feedback you have.

Acelerar Intro Video

Services

When I spoke with Acelerar they summarized their services into the following areas:

  • Administration assistance
  • Data entry
  • Customer service
  • List building and lead generation
  • Online research
  • Recruitment
  • Back office support
  • Real estate services
  • Ad-hoc tasks

Plans and Pricing

Acelerar has four different hourly packages. Their packages start at $160 per month and you can secure a less expensive rate the more hours you purchase. The complete pricing table is as follows:

  • 20 hours per month – $160 ($8/hr)
  • 40 hours per month – $280 ($7/hr)
  • 80 hours per month – $480 ($6/hr)
  • 160 hours per month – $800 ($5/hr)

If you’ve been comparing different VA companies, you know these rates are quite competitive.

They also offer a free trial to test their services. You do need to put down a small deposit, but it’s fully refundable if you are not happy with their service for any reason.

Getting started with Acelerar couldn’t be any easier. You can either give them a call, submit a form on their website for a free quote, or use a live chat box on their site for a quick answer to any questions you have.

Acelerar Alternatives

Among other virtual assistant companies in India, MyTasker or Ask Sunday might be worth a look. Their range of services offered are similar though their pricing packages are both slightly more expensive.

Your Turn

Have you worked with Acelerar? If so, please share a quick review of your experience below to help others with their decision.

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VirtuNeeds

VirtuNeeds is a US-based virtual assistant company that provides virtual assistants to customers all over the globe.

The company has been in operation since 2014, however, they were operating on referrals only until they came out of private beta in early 2016.

About VirtuNeeds

virtuneeds reviewThe company is run by Bridgett Smith, a former Senior Account Executive for Clear Channel Radio. Bridgett has an extensive background working with entrepreneurs, small business owners, medium sized business owners, and multi-media ad agencies. Bridgett decided to start VirtuNeeds to help other business owners find virtual assistants.

The company headquarters is located in Las Vegas, US. Their virtual assistants work remotely all over the US from locations like Wisconsin, Georgia, Nevada, Kentucky and Tennessee.

Their target customers are any businesses or entrepreneurs in need of a helping hand. They have a wide scope of clients, and their virtual assistants are capable of handling just about any day-to-day business tasks.

Services

VirtuNeeds virtual assistants are willing to take on all tasks, no matter how big or small. If you need support in any of the following areas, their team is ready to help:

  • General administration
  • Making travel arrangements
  • Writing, formatting and typing
  • Marketing
  • Social Media
  • Customer support
  • Ad-hoc tasks
  • And more

The company provides their own task portal where you can submit tasks and communicate directly with your assistant.

Bridgett explained that VirtuNeeds also has entertainment experience for those who require event planning, artist booking, etc., and that they can help put together promotional and marketing campaigns for those clients.

Depending on the clients needs they are either assigned a dedicated VA (works on a set schedule example 12-3pm directly with client) or if they just want to submit sporadic tasks they use the task portal and anyone can complete those jobs based on availability.

The account manager’s role is especially important for clients with dedicated VAs. They make sure that everything is going well, if any tweaks need to be made to satisfy a customer, and they control the pairing between which VA would best suit a specific clients needs.

Plans and Pricing

VirtuNeeds has three different monthly packages on offer. Rates range from around $17-$20 an hour depending on the package. They also offer some flexibility for custom projects if you contact them for a quote.

virtuneeds pricing

Their packages are priced per hours purchased, and are broken down as follows:

  • Twenty hours – $399 for 20 hours = $19.95 per hour
  • Thirty hours – $549 for 30 hours = $18.30 per hour
  • Forty hours – $699 for 40 hours = $17.48 per hour

None of these plans require an ongoing contract and all include time tracking for your VA and a daily action report to summarize what they got done. Compared with other American virtual assistant companies, the rates are quite competitive.

VirtuNeeds also offers a handful of other custom packages that may be a fit depending on your needs.

  • Retainer Package: This package is for clients that will need an assistant sporadically throughout the month. You will pay a retainer fee and use your hours for any task whenever you wish.
  • Fixed Bid Package: This package is for those that are looking for assistance with a project assignment that has a definite finish date.
  • Hourly Package: You can purchase a block of hours with this package.

For each of these you will need to contact them with your requirements for a quote.

VirtuNeeds Alternatives

Worldwide 101 and Time Etc are two of their main competitors with home-based American virtual assistants. Both have been in business a little longer, but VirtuNeeds’ rates are slightly lower.

Your Turn

Have you worked with VirtuNeeds? If so, please leave a review below to help others with their decision.

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Equivity

Equivity is a US-based virtual assistant company. Based in San Francisco and with virtual assistants across the country, the company has been in business since 2014.

About Equivity

equivity reviewThe company is run by co-founders Eric Wall, and Heidi Hodges. Eric leads the strategic direction of the company and has a number of years experience as a patent litigator. Heidi oversees the operational strategy of the company and has an extensive background in content and digital marketing.

Their target customers are individuals, businessmen, and large companies. So a wide scope of clients from the solopreneur, all the way up to established corporations.

Services

The company provides virtual assistants ready to carry out a range of services from administrative tasks, marketing, bookkeeping and research support, as well as any ad-hoc tasks you may have.

Their team can handle tasks like managing appointments, carrying out property research, or making travel bookings. Just about anything you can think of, as long as you’re able to communicate your requirements clearly, their team is on hand to do the work.

EquivityVA.com virtual assistants are available to handle just about any tasks, no matter how large or small. If you are looking for support in any of the following areas, their team can help:

  • Administrative assistance
  • Accounting and bookkeeping
  • Customer service
  • Consulting
  • Ad-hoc tasks
  • And more

Plans and Pricing

Equivity has five different packages on offer. Rates range from around $30-$25 an hour depending on the package.

equivity va pricing

As is normal practice, the more hours you purchase the lower the hourly rate. Their packages are as follows:

  • Assist – $149 for 5 hours = $29.8 per hour
  • Elevate – $274 for 10 hours = $27.4 per hour
  • Achieve – $399 for 15 hours = $26.6 per hour
  • Professional – $749 for 30 hours = $24.96 per hour
  • Executive – $1249 for 50 hours = $24.98 per hour

When you sign up you are assigned your own personal, college-educated virtual assistant. There are no long-term contracts, and flexibility when you can use the hours.

Equivity Alternatives

There are several worthy competitors to Equivity in the American virtual assistant realm. Time Etc has earned positive feedback lately and is priced similarly. Worldwide101 and eaHELP are also well-reviewed but come with a higher price tag.

Your Turn

Have you worked with Equivity? If so, please share your experience below to help others with their decision.

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Zen WP

Zen WP is a company offering WordPress support. The company is based in the US, with developers working remotely across the US and in India.

The company has been in business for around 2 years now and work with clients all over the world in need of any form of support for their WordPress websites.

About Zen WP

Zen WP reviewThe company’s management team are located in Southern California. They have developers and account managers working remotely across the US, and some specialist team members working out of Bangladesh and India.

Their target customers are businesses and entrepreneurs with WordPress sites, but not the time, resources, or expertise to manage the site efficiently. Currently, around 80% of their customers are in the California, Las Vegas and Arizona areas local to their business. This is because a lot of their customers make contact after seeing local advertisements or being referred by existing customers.

Offering online support, ZenWP.co is able to offer support to customers all over the globe. So regardless of your location if you need WordPress support you should make contact to discuss your requirements.

Services

Zen WP offer support for just about any task related to WordPress you will come across. This includes minor CSS work, changes to the design of the site, bug fixes, and support for maintaining and updating your site.

Since downtime on your website can be costly to your business, Zen WP recognizes this and aims to fulfill all requests within 24 hours to minimize disruption. Some of their packages include site maintenance, so a lot of bugs and potential security risks can be identified and resolved before they become a problem.

Plans and Pricing

Zen WP offer three different monthly packages, and all of these plans are valid for only one website.

Basic – $79 per month – This package includes detailed reports for jobs completed, 24/7 uptime monitoring, 24/7 email support, and a secure backup of your site monthly.

Standard – $129 per month – This package includes all the services in the Basic package, along with automatic updates for your WordPress site, automatic plugin updates, and a security plan.

Pro – $269 per month – This package includes all the services in the Standard package, along with a security guarantee, unlimited consulting, and 5 hours of development work per month.

zen wp pricing

Zen WP also offer single job service costing $69 per job. They guarantee the job will be completed in 24 hours, and if for any reason they can’t fulfill your request you get your money back.

All of the Zen WP’s monthly packages or one-off payments have no contracts or setup fees attached. You can cancel at any time.

Zen WP Alternatives

A lot of virtual assistant companies offer WordPress support, most notable is WP Curve which has a nearly identical business model. When asked what sets Zen WP apart from other virtual assistant providers they said, “our willingness to accommodate customers in ways that our competitors don’t.”

Another service to check out if you need WordPress help — but feel like the ongoing maintenance might be overkill — is Codeable.io.

Zen WP specializes in WordPress support, any company that specializes in a specific niche often offer a more detailed level of support so it’s worth making contact to discuss you needs and see how they stack up against other virtual assistant providers.

Your Turn

Have you worked with Zen WP? If so please leave a review below to help others with their decision.

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Baltic Assist

Baltic Assist is a virtual assistant company based in Lithuania. They are a relatively new company, starting operations in the beginning of 2015.

They currently supply services to Denmark, Norway, Sweden and Switzerland, but are open to serving clients throughout Europe and the rest of the world.

About Baltic Assist

baltic assist reviewAll of the company’s virtual assistants are based in Vilnius, Lithuania, and they are currently the only virtual assistant company in their area. The company is run by Andzej Rynkevic, a former employee at Barclays Bank and their MSc of Innovation and Technology Management.

Baltic Assist provides virtual assistance for entrepreneurs, professionals, and SME’s. If you are in a position where it makes financial sense to start outsourcing tasks, or you are in need of support so you can spend more time on other areas of your business, one of their virtual assistants are waiting to help.

They also specialize in providing financial services using the Cloud Accounting Systems. At just over a year old they are a relative newcomer to the virtual assistant space, the company is steadily growing and expanding their reach to more countries across Europe.

Services

Baltic Assist’s services are grouped into two different categories:

Virtual Assistance – Their VA’s can handle a wide range of day-to-day business tasks, such as administration, customer service, personal assistance, and more.

Full-Service Accounting – They have a team dedicated to handling business accounts. You can outsource your payroll, VAT returns, bookkeeping, payments, and more.

The first point of contact is to email Baltic Assist with an outline of the tasks you want to outsource. Their team will decide what kind of virtual assistance you need and discuss your workload to workout the best price.

When you have been assigned a virtual assistant you can chat with them on the phone or over skype to formally meet. From here on you communicate directly with your virtual assistant sending them all the information they need to complete the tasks and set deadlines.

Plans and Pricing

Baltic Assist has a handful of plans available. The first is for on-demand accounting help, which is billed out at €25 per hour.

On the virtual assistant side, you have a couple options. You can choose the pay-as-you-go model for €15 per hour, or you can sign up for a dedicated VA plan and enjoy some cost savings as well as some continuity in personnel.

baltic assist pricing

The 10 hour per week / 40 hour per month Premium plan costs €480, or €12 per hour. 

The full-time 160 hour per month Professional plan costs just €1600, or €10 per hour. Compared to rates for other European virtual assistants, these are quite affordable.

Baltic Assist Alternatives

For EU accounting expertise, Baltic Assist is an affordable and reputable provider. On the VA side of the equation, the rates are significantly lower than their more-established competitors such as Worldwide101 or Time Etc.

Both of those companies are very highly rated for communication and quality of work.

Your Turn

Have you worked with Baltic Assist? If so, please take a moment to leave a review below to help others with their decision.

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Supahands

Supahands is an outsourcing platform that works with entrepreneurs and business owners looking to outsource tasks of all sizes.

You can outsource individual tasks on an ad-hoc basis, or work with a dedicated assistant for all your tasks.

About Supahands

supahands reviewThe company has been in operation for two years. In this time they have worked with clients all over the globe and now have workers based in Australia, Singapore, the US, and their headquarters is based in Kuala Lumpar, Malaysia.

The company is headed up by John Simpson. Their target customers are entrepreneurs, as well as small and large businesses.

When I spoke with Supahands they said, “What makes Supahands stand out as a leading outsourcing center are the skill sets that they can acquire to put in place for their clients.”

Services

You can submit any ad-hoc tasks to the Supahands team. As mentioned above, if the task is not within their skill set they will recommend a company that can help. The company group their services into four areas:

  • Database Maintenance
  • Sales Support
  • Customer Support
  • General Tasks

They specialize in Data Entry, Lead Generation, Database Cleaning, Inbound and Outbound Customer Care, Data Deduplication, Online Research, Appointment Booking and Scheduling, Data Mining.

There are some areas that Supahands assistants do not specialize in however. If you are looking to outsource specialized tasks, such as SEO, site design, video editing, press releases, or writing, their staff cannot help. The company will however recommend another outsourcing company they have worked with before and are confident will be able to help.

Supahands Intro Video

Plans and Pricing

The currency/credits Supahands virtual assistants use is called “Hands.” You purchase Hands and then use them for services.

Their packages are:

Starter Hands – This package buys you 6 Hands for $21.

Growth Hands – This package buys you 12 Hands for $36.

Pro Hands – This package buys you 30 Hands for $75.

supahands pricing

One hand buys you 20 minutes of virtual assistant time or a specific task. For example, asking Supahands to find you a contractor or a dog groomer will cost you one hand. For this cost a member of staff will do all the work for you, vetting contractors, making the calls and arranging the appointment.

If you utilize all 12 hands in the Growth package at 20 minutes a pop, you’d be looking at an equivalent hourly rate of $9 an hour.

Supahands also has a Premium package; 45 tasks for $225 a month, and perhaps most importantly, your requests are routed to your dedicated assistant each time. 

If you run out of Hands on any plan, you can “top off” your account at any time.

You currently receive two free Hands when signing up, so now is the perfect time to give Supahands a try and see how well they fit with your requirements.

Supahands Alternatives

OkayRelax and Fancy Hands are the two companies that come to mind with the most similar package offerings. With OkayRelax, you can get a dedicated assistant at a lower price point than Supahands, and with Fancy Hands, their whole team is US-based.

Your Turn

Have you worked with Supahands? If so, I hope you’ll take a moment to leave a review below to help others with their virtual assistant decision.

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Xilium

Xilium is a Philippines based virtual assistant company with offices in the US, and offices and virtual assistant staff in the Philippines. They provide a wide range of services and have been in operation since 2011.

If you’re curious what the name means, as I was, apparently it’s loosely derived from the Latin word “auxilium” meaning “assistance” or “aid.” So there’s your trivia for the day.

About Xilium

xilium reviewThe company is headed up by Vanessa Estrella. I asked Xilium what their areas of specialization are and they said, “[we] specialize in virtual assistant services,” which wasn’t helpful at all. Then they clarified their target customers are “medical professionals, Amazon sellers, and business owners.”

If your businesses focuses on either of these areas and you are struggling to keep up with your workload it’s worth making contact with Xilium to see how they can help.

Xilium hire staff in the Philippines to take advantage of the geoarbitrage that comes with the lower cost of living in the Philippines (see plans and pricing below). You can hire part or full-time staff at a much lower cost than in the US. Staff in the Philippines typically have very good English skills too, so you’re less likely to encounter communication problems as you would with some other counties.

All of their staff are vetted, have college-graduate level qualifications and years of experience in the virtual assistant industry. Their staff work flexible hours, so your timezone or prefered hours of operation are not going to be a problem.

Services

The company provides college-graduate, professional virtual assistants ready to handle the day-to-day tasks you want to outsource to free up more of your time. Their services are categorized into three areas as mentioned above, with the breakdown of services as follows:

Medical Assistant Virtual Assistants

  • Appointment scheduling
  • Call answering and handling
  • Calendar management
  • Word processing
  • Electronic medical record management
  • Medical transcriptions
  • Internet research

Business Virtual Assistants

  • Handling business accounts and bookkeeping
  • Personal assistant support
  • CUstomer support
  • Graphic design
  • Technical support
  • Website support and content

Online Marketing Virtual Assistants

  • Email support
  • Branding and product marketing
  • Online reputation management
  • Cloud services
  • Product forum and support setup

Xilium Intro Video

Plans and Pricing

Xilium plans range from $335 per month to $1195 per month.

Their Bronze package is at the low end of that spectrum at $335 and includes a dedicated assistant for an 8-hour shift, one day a week. At 32 hours a month, it comes out to a little over $10 an hour.

The Bronze+ package gives you 10 hours a week, spread across a 5-day workweek at 2 hours a day. The current price is $395 per month (slightly less than $10 an hour).

The Silver package is $100 more but has some really confusing terms, hours, and scheduling so I’d probably avoid it.

Much simpler are the Gold and Platinum packages, at $695 and $1195 respectively. These are for 20 hour per week and 40 hour per week virtual employees. The Gold package averages out to around $8.70 an hour, while the Platinum clocks in at around $7.50.

Xilium Alternatives

There are no shortage of virtual assistant companies operating out of the Philippines. I’d take a look at Task Bullet or VA Staffer for a similar dedicated assistant set-up. TaskBullet has the advantage of not locking you in to a long-term subscription.

If you’re comfortable with a home-based VA, you might consider OnlineJobs, the largest virtual work job board in the country.

Your Turn

Have you worked with Xilium? If so, please leave a review below to help others with their decision.

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Ellipsis

Ellipsis is a relative newcomer to the virtual assistant space with the company starting operations in January 2016. They are offer virtual writing services, enabling you to hire a personal writer to produce content for your blog or website, write compelling press-releases, or create written content for any other needs.

About Ellipsis

ellipsis reviewEllipsis is part of the Miles AG family of companies. (The most notable sister company in the VA space is the well-rated eaHELP.)

The company is headed up by CEO Bryan Miles and COO Shannon Miles, with Ivy Sprague as manager of operations. They are based in Atlanta, US, and employ only native English speakers also based in the US.

Their services are aimed at businesses that already have a marketing plan and strategy in place and need help with their written content. Quality content is at the forefront of Internet marketing, and Ellipsis’ staff can help you spread the word of your business through site content and marketing.

When asked what their areas of specialization were, Ivy explained, “We want to be the voice in your head…only better. We’ll write about anything, from accounting to Internet security.”

The kind of answer you would expect from a company that produces creative content, but paints a clear picture of their services.

Services

The company partners with leaders and communicators to create content that will make a difference to your business. Their writers will help spread the voice of your business to a much wider audience. Writing content is a time-consuming process, hiring a writer from Ellipsis Ink means you can free up some times to focus on other areas of your business.

If you find it hard to express your visions, strategies, or convey your business services in words, Ellipsis can help. Their writers produce blog posts, social media content, lead generation copy, email campaigns, eBooks, and more.

The company are keen to keep the content they provide in your own “voice.” They will call you to discuss your current content strategies, previous writers you may have used, what style of writing you want for your business, and aim to provide you with more than just a quote.

Ellipsis Intro Video

Plans and Pricing

The company prices on a flat-fee per project basis. They encourage month-to-month arrangements to ensure the relationship is working and both parties are happy.

They don’t give ballpark pricing estimates on their site, instead encouraging visitors to speak with a member of their team to get a personalized quote for your content requirements. You’ve probably come to learn, as I have, that that means it ain’t gonna be cheap.

In the video above, Ivy explained that a 500 word blog post could be in the $200 range.

Ellipsis.ink Alternatives

Most virtual assistant companies offer content writing services, but for native English writers I’ve had my best luck with Copywriter Today

If you don’t quite have the ongoing demand for fresh content yet, you might consider HireWriters or even Upwork for one-off writing projects.

Your Turn

Have you worked with any writers at Ellipsis? If so, please share your experience below to help others make an informed decision.

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BDhire

BDHire is a virtual assistant company based in Chittagong, Bangladesh. The company was founded in 2008, and has since been providing virtual assistant services to clients and business owners worldwide.

About BDHire

bdhire reviewThe company is headed up by Abul Kashem. Being in operation since 2008 makes BDHire one of the longer established companies in the fast-paced virtual assistant space.

Their target customers are social media and web design companies, travel, hotels and real estate businesses, as well as individual entrepreneurs and small business owners.

Looking at their in-house experts available for hire, they have a lot of services aimed at the smaller online entrepreneur. This was confirmed when I asked what their areas of specialization were, BDHire said, “full-time webmasters, link builders, SEO specialists, internet marketing experts, SBI webmasters and WordPress developers.”

Services

A lot of the company’s services are directed helping online business owners with their websites through the use of their virtual assistants. Their core services can be summarized as follows:

Link Building – They have a team of dedicated link builders, submitting articles and website URLs to directories and social bookmarking sites.

Keyword Research – They can find and provide a list of keywords in your chosen niche. As well as preparing a content creation blueprint.

On-Page SEO – They can analyze your existing content and ensure you are optimized for relevant keywords and your content is SEO friendly.

Niche Site Creation – BDHire have a team of experienced niche site builders. They can start a site for you either by choosing a niche or following your guidelines.

WordPress Services – Complete WordPress support, so you can invest your time in other areas of your business and leave the technical support to their experts.

SBI Services – Their experts will build a site from scratch or work on a site you already have. They can also move your site over to WordPress with a “smooth and successful transition.”

Plans and Pricing

Their rates vary per project and expert being hired.

Their minimum hourly rate is $17 per hour to give you a good idea of how much you will be paying and how they compare to other virtual assistant companies. BDHire representatives are happy to discuss each project’s individual needs and give you a more accurate quote.

In addition to rates that are 2-3x higher than their geographic neighbors, they also charge a one-time $250 set up fee, which is actually pretty uncommon in the industry.

BDHire Alternatives

What sets BDHire apart from general VA companies is their expertise in SEO, WordPress and niche sites. If you’re looking for support in these areas I would discuss you needs with them and get a quote.

If your needs are more varied or don’t require that type of specialization, you can probably save money by checking out competitors like My Tasker or VA Talks.

Your Turn

Have you worked with BDhire? If so, please leave a review below and share your experiences as it helps others with their decision.

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