Outsource Workers

Outsource Workers is an Australian based company specializing in providing virtual assistants from the Philippines.

Founded in July 2013, they have worked with hundreds of clients and have established themselves in the Australian and New Zealand markets as reliable, and reputable virtual assistant providers.

OutsourceWorkers core client base is small to medium sized businesses and entrepreneurs, and especially real estate agents. Although no task is too large or too small, any requirements can be discussed with their service team.

About Outsource Workers

outsource workers reviewThe company was founded in 2013 by founder and CEO Brett Russo. While two years isn’t a long time for a business to be in operation, in the virtual assistant landscape that’s probably long enough to establish the company as trustworthy. If they’ve managed to stick around that long, they must be doing something right. 

When I asked what sets Outsource Workers apart from their competitors, their response was,

“There are other companies offering outsourcing services, but OutsourceWorkers offers the most affordable quality outsourcing solution for entrepreneurs. Hundreds of clients all over the world have tried our services and we have never received a complaint.”

They went on to add that their virtual assistants are very polite and can handle any task presented by the client, no matter how difficult.

Outsource Workers Intro Video


The company supplies virtual assistants who are trained in a wide range of areas. They screen and interview each candidate, and after evaluating the client’s needs they match up a virtual assistant with the most relevant skillset to meet the requirements.

They guarantee that each virtual assistant can use the following tools: Outlook, Excel, Skype, Facebook, Twitter, LinkedIn, Team Viewer, YouTube, Adobe Lightroom and Nitro PDF Editor. If you have any other tools you use you should contact their team to discuss these.

Some of the typical services they provide for their clients include:

  • content writing
  • email management
  • SEO
  • data entry
  • real estate
  • photoshop editing
  • SMS campaigns
  • email campaigns
  • blogging
  • social media
  • and more

The key to getting the most value from any virtual assistant hiring company is to provide as much detail as possible, along with preferred tools, programs, and give a lot of feedback of the service in the first few weeks.

Outsource Workers have a lot of information on their website, and can be contacted via email or phone. So if you have any questions I would not hesitate to contact them.

Plans and Pricing

Their pricing starts at $7 per hour. This can increase according to the client’s needs and required experience. Outsource Workers do not go into any more detail into the pricing until a consultation to establish the required skillset has been carried out.

All their virtual assistants work from their own home offices.

Outsource Workers Alternatives

There are no shortage of companies offering virtual assistant services from the Philippines.

TaskBullet and VA Staffer are two highly rated companies. Closer to home, I know Uassist.ME also does a lot of work in the real estate field. 

Your Turn

Have your worked with OutsourceWorkers.com.au? If so, please be sure to share a brief review of your experience below to help others with their hiring decision.

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Legends Virtual Assistance

Legends Virtual Assistance is virtual assistant service offering virtual assistant services, as well as personal concierge services for their clients. Legends is a new company, forming in October of 2015.

Legends’ headquarters is based in Florida, US. Their team members stretch from coast to coast across the US, and all of their virtual assistants are US based and work from their homes.

About Legends Virtual Assistance

legends virtual assistance reviewThe company is relatively new, starting operations in October 2015. It was founded and is run by co-founders Katy Boyle, who is also the CEO, and Dustin Rusbarsky who is the company CTO.

Katy explained the company was born out of the confusion and turmoil around Zirtual’s sudden and surprising shutdown (and subsequent resurrection).

Being a new company at the time of writing this review I was interested in their business objectives and what makes Legends different from other virtual assistant companies. Katy Boyle believes the difference is in their concierge service, designed to find the best VAs to match their client’s needs.

Each client is asked a series of simple and insightful questions during an introductory call to determine their needs. Then they are presented with a list of hand-picked virtual assistants to choose from.

A meeting with the virtual assistant can be arranged if required (hard to imagine making a hiring decision without this meeting!), and there is a “cooling off period” in which you can request to be re-matched if it isn’t working out for any reason.


When hiring a virtual assistant to carry out tasks for you, knowing you’re hiring a competent person and knowing a bit about them is a huge plus not always offered by virtual assistant companies. Legends however have pictures of all their virtual assistants and short bio’s on their website. This is a nice personable touch, and helps when it comes to building trust with your assistant.

I spoke with Katy Boyle about how seriously they take their virtual assistant training and she explained:

“We provide individualized support and training to help our VA’s be the best they can be, at no cost to the VA. We provide skills training to help polish and improve existing skills, as well as hold seminars for people to learn new skills like WordPress design, copywriting, social media management, and other relevant skills. We assist with the creation and refinement of their marketing materials (LinkedIn profiles, websites, etc.) on a case-by-case basis as well.”

Their target customers are C-level and senior executives, serial entrepreneurs, venture capitalists, and other busy professionals who need ongoing administrative support. 

Areas of specialization include:

  • bookkeeping
  • copy writing
  • web/graphic design
  • other general virtual assistant tasks

So with their comprehensive VA training and the concierge matchmaking service between their clients and assistants, the result should be a win-win for both parties.

legends va

Plans and Pricing

There are two parts to the pricing when hiring through Legends. Firstly you pay a matching fee, this starts at $250 and can go up from there depending on the number of hours you’re looking for, the complexity of your needs, and some other factors.

Next you pay the hourly rate as set by the virtual assistant. All their assistants are independent contractors and set their own hourly rates. Some offer discounts for monthly retainer plans and packages. This is to be negotiated with the assistant directly, however you can expect to pay $30 an hour on average.

Legends Virtual Assistance Alternatives

Worldwide101 offers a similar service, as does Time Etc, though without the upfront matching fee.

Assistant Match actually runs a similar model with an upfront recruiting fee, all US-based staff, and variable hourly pricing on the backend.

Also, if you’re comfortable doing the initial search and candidate screening yourself, you can always hire an independent virtual assistant on sites like Upwork. The obvious difference here is the lack of support or comeback if your chosen assistant doesn’t work out.

Your Turn

Have you worked with Legends Virtual Assistance? Please be sure to leave a brief review of your experience below to help others with their search.

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Can You Outsource Your “Art”?

outsource artI host a weekly podcast over at one of my other sites, SideHustleNation.com.

It’s all about part-time business ideas and helping people earn money outside of their day job.

Last week, I did a short Q&A episode, and one of the questions was how much time does it take to produce each show.

I answered that I probably have 3-4 hours into each episode between the prep and planning, scheduling, recording, editing, and post-production work like writing and publishing show notes.

After the episode aired, I got a few notes from listeners surprised I still edited the show myself, and offering to help.

I know of other hosts who successfully outsource the editing work, but it’s always struck me as a tough task to let go of.

Over the last couple years of doing the show, it’s proven to be the #1 growth-driver for that business — and it’s turned into a fun creative outlet for me; those little mp3 files have become my “art.”

Knowing which parts of the conversation to keep and which parts to cut is a delicately subjective task. Would these would-be editors have the same taste in what content is worthy of airing and what they should toss?

I think there is plenty of outsourcing opportunity around the show, but I’m hesitant to outsource “the product” itself. For instance, I could have a VA help with guest research, write the show notes, create social media graphics, and upload and schedule each episode.

If I end up doing a little editing delegation next year, I’ll be sure to report back how the experiment turns out.

Your Turn

Have you ever outsourced “creative” or “subjective” work like this?

Did you give your assistant specific instructions about the finished product or did you just hand over the reins and let them exercise their own creative liberties?

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DesignCrowd is a marketplace for crowdsourced graphic design contests. The Sydney, Australia-based company has been around since 2008 and has facilitated thousands of design creations during that time.

In fact, they boast nearly half a million designers on their platform ready to tackle your project. Some of their top designers have earned more than $100,000, and you can even invite them to submit their concepts for your contest.


designcrowd reviewDesignCrowd plays to the idea that for creative work like graphic design, it’s better to get a broad range of ideas and concepts, instead of working exclusively with one designer. Their platform facilitates these types of “crowdsourced” contests, with you as the client gathering a ton of options and picking your favorite.

The company offers their marketplace for a wide variety of design services, including logos, web sites, advertising graphics, flyers, print ads, t-shirts, business cards, and more.

A typical DesignCrowd contest gets a little more than 100 entries. I imagine you’ll find something suitable for your brand out of 100 choices!

How it Works

Your first step in getting started with DesignCrowd is to create a design brief. It’s a fancy way of asking you to describe your project and any vision you have for it, so designers have some sort of starting point.

At this stage, you can also decide which price tier you’d like to offer to the winning designer. Naturally the higher your offer, the more designs you’re likely to attract.

Almost immediately, designers will start submitting their ideas and concepts. You can solicit feedback from friends, customers, or colleagues, and even request revisions from the designers before you decide on the winner.

Once you have your selection, you get all the necessary files, legal protections and rights to that design, and funds get released to the winning designer.

Plans and Pricing

Like other crowdsourcing sites, DesignCrowd has some pricing flexibility depending on your budget.

Logo design packages start at $99 and go all the way up to nearly $1000. The drawback to the $99 price-point is that you’ll only get 1 designer, which kind of defeats the “crowdsourcing” purpose.

designcrowd pricing

At the top-end, I can see some overwhelm setting in from trying to choose from 200+ designs, so would probably opt for something in the middle. DesignCrowd indicates their $440 package promising 75+ designs is their most popular offering, though if my budget is tight I’d go for the 50+ tier and save the $200.

Money Saver: Use Discount Code DC75OFF for $75 off your design project. Expires Nov. 30th. 

There are add-ons to make your contest private or feature it to get more submissions.

If at the end of the contest you don’t like any of the designs, DesignCrowd will refund your project under their 100% money back guarantee.

DesignCrowd Alternatives

There are several companies that offer similar graphic design outsourcing. The best-known of the crowdsourcing options is 99designs.

If you have a need for ongoing design work, Design Pickle might be worth checking out.

Your Turn

Have you worked with DesignCrowd? If so, please leave a review below to help others with their hiring decision.

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Sidekicks enables entrepreneurs and business owners to quickly hire and build their own virtual teams. The company does this by connecting clients with hand-picked assistants that are skilled in handling the tasks required.

I think this is my favorite name for a VA company I’ve come across so far — every superhero needs a sidekick!

About Sidekicks

sidekicks reviewThe company went live in early 2015. It’s run by Jeremie Rodger, Erik Hatterscheidt, Collin Vine (Zirtual), Till Kruss and Todd Herman.

The company is based in Canada, and depending on time zone requirements they offer virtual assistants from the Philippines or Argentina. (Odd geography? Their community manager, James, explained they employ a bunch of US graduates living in Argentina.)

Sidekicks.co aims to connect clients with virtual assistants at a cost effective price, with their site stating ‘time is money, money is time’. They put a lot of emphasis on saving time and money by hiring one of their virtual assistants, known as ‘sidekicks’, affording business owners the time to work on other areas of their business.

Each sidekick is required to complete a 100+ step video training course. With only 3% of applicants passing their rigorous filtering process. This ensures that only the most qualified and competent applicants make it through to be matched up with their clients.

Their target customers are small teams, entrepreneurs, busy people, Amazon businesses, and any type of small business looking to increase their productivity through outsourcing tasks to a shared VA.

Sidekicks Founder Interview

VAA Exclusive: Get 25% off your first month of Sidekicks service through this link.

In chatting with Jeremie, I was surprised to hear him mention the clients that tend to get the most value from the service are those already doing $500,000 in revenue a year, because the service seems like a strong value for businesses of all sizes.


The company provides clients with a versatile and vetted selection of virtual assistants. So depending on the client’s type of business, the VA will offer support as directed by the client.

Sidekicks have a comprehensive and rigorous process when vetting their remote workers. They put their applicants through their own academy training course and only match them with clients after they have passed to a high standard.

As a client, you can discuss your needs with Sidekicks and you will be matched with the best-suited assistant.

For example, as an e-commerce owner you can expect to receive support with email filtering, implementing systems, content creation, travel planning, social media marketing, blog management, customer support, WordPress support and much more.

Plans and Pricing

Sidekicks currently have three monthly membership packages. You can choose to either pay $449 for their Part-time VA, $859 for their Full-time VA, or $1699+ for their VA Team package.

sidekicks pricing

With the Part-Time VA you receive 20 weekly hours or virtual assistant time. This will be a shared sidekick available between 9-5 (UTC+8 — approximately a 12 hour flip from US east coast time), along with a CEO training course and email support.

VAA Exclusive: Get 25% off your first month of Sidekicks service through this link.

The Full-Time VA package gives you access to a dedicated sidekick for 40 hours a week, along with the CEO training, email, and phone support. The current $859 price-point is quite competitive among virtual employee options and perhaps reflects the relative strength of the US dollar overseas lately.

The VA Team package provides a team of sidekicks with 80+ weekly hours, along with the same training and full priority support. It’s the go-to option for small businesses with a lot of work to delegate.

Sidekick Alternatives

The virtual assistant marketplace is a crowded one, but in addition to Sidekicks I’d take a look at companies like Uassist.ME, Task Bullet, or Carve as viable alternatives.

When I asked Sidekicks what sets them apart from the competition, they argued their CEO training course and putting their assistants through the 100+ step video training course gives them a comparative advantage.

Your Turn

If you have hired a Sidekick? Please leave a review below to help others with their VA hiring decision.

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Zen Virtual Assistants Finder

Zen Virtual Assistants Finder, or ZVAF as they are known, is a self-titled ‘professional matchmaking service.’ Which is another way of saying they supply virtual assistant services to entrepreneurs and business owners.

The company was formed in January 2013. Founder Joel Nelson decided to form the company after being frustrated by his own experiences with finding virtual assistant services. Putting his own experience to task, Joel decided there had to be a better way to match virtual assistants with clients.

They only use virtual assistants in the Philippines as Joel believes they offer the best value when it comes to VA work.

How it Works

zvaf reviewWhen you first make contact with ZVAF you’re offered a free 30-minute consultation with one of their experienced virtual assistants. This gives you the opportunity to ask any questions you have and assess if the company’s services are going to match with your requirements.

If you decided to go ahead, you fill out a detailed VA requirement form to be be matched with their experienced VA’s best suited to your needs. ZVAF then set up video conference calls with three VA’s, where you can ask any questions you like to select the most suited VA.

You will communicate directly with your VA, and a manager will then check in after a couple of weeks to ensure things are running smoothly.

Zen Virtual Assistants Intro Video


The company has access to a large pool of virtual assistants and will match you with one or more assistants depending on the volume of work you anticipate. They arrange one-on-one client consultations to help clients strategize with a clear line of communication.

When I spoke with Joel, he explained their target customer is any busy and stressed entrepreneur, business owner, or even stay at home parent that needs a custom and professionally vetted VA or team of VAs to handle a project.

He emphasized that there are no limits to the type and services their clients are looking for. The company specializes in finding the ideal VAs to handle any client requirements.

With a commitment to helping clients hire the right VA the first time to save them time and money, they carry out background checks, confirm references, and personally interview all virtual assistants on their books.

And as students of the “content marketing” trends, Joel and his team host live webinars and even have a podcast. (I was a guest on episode 7!) 

ZVAF Founder Interview

I had the chance to sit down with Joel for an extended chat about his company. If you’re on the fence about using their service (or another recruiting service, or posting a job yourself), this conversation will clear up a lot of your questions.

Joel shares how he first got into outsourcing and how that turned into a business. Then he walks us through Zen Virtual Assistants Finder’s 5-step process to match clients with a “rockstar VA” and set them up for long-term success.

VAA Exclusive: Get $97 off your ZVAF matchmaking service with this link.

Plans and Pricing

ZVAF offers its totally custom VA finder service for a flat fee of $497.

This is preceded by their 30 minute free consultation, so you can make an informed decision before parting with any money.

VAA Exclusive: Get $97 off your ZVAF matchmaking service with this link.

Zen Virtual Assistants Finder Alternatives

ZVAF’s primary alternative is Chris Ducker’s Virtual Staff Finder. They are both virtual assistant ‘matchmaking services’ that are strictly Philippines based. There are a few differences however.

ZVAF offer a free consultation before committing to spending and money. They also feel they offer a more bespoke service when it comes to matching clients with VA’s on particular skillsets. (VSF has scaled back their service to ONLY recruit general VAs.)

The other alternative we mention in the video is the “DIY method” at OnlineJobs.ph. I’ve found some good people there, but it does take some time and effort. Zen aims to remove the time-consuming screening / vetting process from the equation.

Your Turn

Have you used ZVAF’s matchmaking services? If so please leave a review below to help others make an informed decision of their own.

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Kitedish is a WordPress support company providing support to clients who need help operating their WordPress sites.

The company was formed in 2014 by a team of WordPress developers. They initially offered support through the Upwork platform, but empowered by the growth of the WP platform and of companies like WP Curve, they set out to build their own service and standalone brand.

About Kitedish

kitedish reviewThe three founding members are still running the operations of the company and are Bryan C. as manager of US operations, Benj B. as COO, and Lara Vanessa Delfin as Executive Assistant.

(Mysteriously, Lara is the only one with a surname.)

Kitedish has grown to employ 28 full-time WordPress developers located all round the globe, at such locations as South Africa, Central America, Eastern Europe, the Philippines and Australia.


The company’s directive is straightforward: they provide on-demand support and fixes for WordPress sites. They give their clients peace of mind that their sites are backed up regularly, the security is tight, and everything is running smoothly.

By hiring the services of Kitedish you have access to world-class WordPress developers. Knowing their site is being taken care of gives business owners more time to focus on what’s important to keep their business growing.

Even seemingly small tasks can be time consuming to fix if you’re not experienced with WordPress; I’ve learned this first-hand! In addition to their maintenance and security functions, Kitedish provides a subscription service to cover any requested change or tweak to your site, no matter how big or small. Signing up to a monthly plan means you have someone on-hand at all times to fix any issues.

Kitedish has exclusive information and content for clients. This covers a range of WordPress topics, as well as tips on increasing traffic and conversion rates.

When asked about their areas of specialization, Kitedish simply say that anything WordPress is where they specialize. Whether it’s a Woocommerce site, a large membership site, or just a blog, if your site runs on WordPress, they can help. 

Plans and Pricing

Kitedish currently has four monthly membership plans:

  • $24 for the Basic plan
  • $69 for the Starter plan
  • $95 for the Standard plan
  • $199 for the Pro plan

All their plans offer proactive WordPress upgrades, theme upgrades, plugin upgrades, detailed notes for every task, secure daily off-site backups, 24 hour email and chat support, and a monthly security scan.

kitedish pricing

The major difference between the plans are the amount of credits. Each credit is equal to half hour of work. The plans come with 16, 24 and 56 credits for the Basic, Starter and Standard plans respectively.

That means for the starter plan, you can submit task requests for up to 8 hours worth of work in exchange for your $69 subscription. Pretty cheap for competent technical help!

Your unused credits carryover each month, and if you find yourself with too many credits you can pause your subscription at any time. This makes for a flexible system that works to the advantage of the clients when monitored.

The Basic plan works as a pay-as-you-go scheme. You purchase credits at a $6 per hour rate as and when you need them. That rate almost seems too-good-to-be-true for qualified technical website support, even at cheap overseas labor rates, right?

Kitedish is currently offering your first month at only $0.99.

Kitedish Alternatives

The most prominent Kitedish competitor is WP Curve, which offers “unlimited” WordPress support and small jobs for $79 per month. However, they also have a 3-month minimum and no equivalent to the “Basic” plan where you can buy credits on-demand. 

For one-off WordPress jobs I normally head to Upwork or, more recently, Codeable.


Your Turn

Have you worked with Kitedish? If so, please leave a review of your experience below to help others with their decision.

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My Tasker (MyTasker)

MyTasker is a relative newcomer to the virtual assistant industry, but brings years of experience to the table. The India-based company was founded in 2012 by three veteran VAs.

Since the MyTasker team spent the time in the trenches, they know how to take care of clients and were able to recruit high-performing professional virtual assistants to join their team.

my tasker reviewThey started out as a contract service on Freelancer.com, and after gaining some traction on that platform decided to launch as a standalone operation.


My Tasker offers a dedicated virtual assistant service starting at 10 hours a month.

my tasker reviewThis plan, dubbed Professional Assistance, plans target entrepreneurs who need affordable help in their business.

Your dedicated MyTasker VA can handle everything from customer support (online or over the phone), transcription, social media management and online marketing, online research, website maintenance and more.

Naturally, your virtual assistant can handle general administrative tasks as well such as appointment setting, travel or restaurant reservations, or other back-office tasks that can be completed remotely.

MyTasker Intro Video

How it Works

With My Tasker, you’re assigned a qualified VA based on the anticipated roles you need filled. You can communicate via phone, email, or Skype, and delegate tasks on a recurring or on-demand basis. For each task you delegate, they’ll either tackle it themselves, or request help from a qualified team member.

Your pre-purchased hours expire at the end of each billing cycle, but there are no long-term contracts and you can cancel at any time.

Your VA’s hours are tracked inside MyTasker’s internal dashboard so you can always log in and see how much time you have left for the month.

MyTasker Review

I was impressed during my trial of My Tasker, but I was using their now-discontinued “Lifestyle Assistance” plan, which offered 30 15-minute tasks for $39 a month. I guess I’ll have to do another trial run here soon!

Plans and Pricing

The rates for Professional Assistance start at $120 for a 10-hour a month plan, and go all the way down to $7.50/hr for a massive 160-hour plan.

That means you can have a full-time 40-hour a week VA for just $1200, which is a strong value for ongoing business support. If you want to take the service for a test drive, I suggest selecting one of the smaller plans to start with, and then scaling up your engagement from there. (Use the discount code below!)

mytasker pricing

Pricing Table (accurate at press time):

  • 10 hrs per month – $120 ($12/hr)
  • 20 hrs per month – $220 ($11/hr)
  • 40 hrs per month – $400 ($10/hr)
  • 60 hrs per month – $540 ($9/hr)
  • 100 hrs per month – $800 ($8/hr)
  • 160 hrs per month – $1200 ($7.50/hr)

If at any time you go over your plan’s hours, additional time can be purchased at $15 an hour (assuming staff availability).

VAA Exclusive: Get 20% off your first month w/ discount code VAA20MT.

I asked Ronny, the COO, what sets My Tasker apart from the competition, both in India and elsewhere. He explained that the team’s extensive experience in the industry, especially on the customer service side, gives them an advantage.

“We have the freedom to go that extra mile to make sure our customers are satisfied,” he says, implying that other larger VA companies don’t necessarily afford that freedom.

Your Turn

Have you worked with MyTasker? If so, please share your experience below and help others with their decision.

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TimeSvr.com is a virtual assistant company that was founded in 2008. The company is based in Pakistan, and was actually the service I used to hire my first full-time assistant.

As a customer, you can opt for dedicated assistance or task/team-based service. TimeSvr virtual assistants (they call them “aides”) are college-educated young professionals with proficient English language skills. Depending on your needs, your TimeSvr aide can work flexible hours, which is helpful given the 12 hour time difference between the US and their offices.

timesvr reviewThese virtual assistants really get into your business. They stay up to date with and research the market and competition. They read and follow reviews, engage users and potential customers through twitter, facebook or LinkedIn.


timesvr reviewThe task-based assistants handle your basic administrative tasks like online research, travel planning and coordination, setting up appointments and that sort of thing. With this plan, you can send in your task requests, and the first available assistant will get to work on it and notify you when it is complete. You can use their online interface to submit tasks or use email, Skype, or another instant messaging service.

With a dedicated rep, you have a little more leeway into training and ongoing processes. TimeSvr explains that their aides can double up as customer support reps, conduct PR campaigns, set-up user testing experiments, and a variety of other projects small business owners can think up.

I had my dedicated TimeSvr assistant work on my Google AdWords campaigns, data entry projects in Excel, and research and write company blog posts.

TimeSvr Review

Plans and Pricing

TimeSvr offers two levels of service: TimeSvr Personal and TimeSvr Dedicated.

They’re best-known for their personal plan, which allows you to unload “unlimited” basic tasks for just $69/month. Basic tasks are typically defined as one-off projects, usually lasting 15 minutes or less, such as managing appointments, making phone calls, online research, and travel reservations.

With TimeSvr Dedicated, you can get a dedicated Business Support Agent who works 4 hours a day, 5 days a week for $700 a month. It works out to less than $9 an hour. The advantage of the Dedicated plan is you aren’t limited by “basic” tasks. You get to work one-on-one with your assistant and train them just as you would an in-house employee. They can work for hours or days on one project without interruption.

TimeSvr Dedicated is quite affordable for this level of service, plus you don’t have to worry about payroll processing, employment taxes, benefits, or even providing a workspace.

Even though TimeSvr is one of the smaller virtual assistant companies, both of their plans offers a great value.

TimeSvr Alternatives

The closest alternative to TimeSvr is Efficise, a new virtual assistant company in Pakistan actually founded by TimeSvr alumni. They’re offering 50 tasks a month  for just $65.

Another entry is OkayRelax, with dedicated assistants out of the Philippines.

If you don’t think you’ll have enough tasks to justify an “unlimited” plan or the 50 tasks a month, you might consider smaller options from US-based firms like Fancy Hands or Red Butler.

If you have had experience with TimeSvr, positive or negative, please rate your experience below.

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Rent A Smile

UPDATE: I think Rent A Smile is out of business. I haven’t heard from them in years. Please see below for Rent A Smile alternatives.

Rent A Smile is a virtual personal assistant and small business outsourcing company based in New York and with offshore facilities in India. The company is actually a division of Octagon, a global business process outsourcing firm that was founded in 1999.


rent a smile reviewRent A Smile offers two levels of service: Personal and Business.

Personal Assistance is incredibly economical, starting at just $39 a month. For that price, you can send up to 15 requests per month. Typical requests may include basic online research, restaurant reservations, appointment setting, travel plans, and other administrative tasks that would take up to 20 or 30 minutes. For $59 a month, you can make up to 30 of these requests. If you have 30 twenty-minute tasks to unload, you could save over 10 hours a month (a full day of work!) – all for just $59. Now you have to start giving some serious thought to how much your time is worth.

Special Offer: Use Rent a Smile coupon code UIEDP for $9/month off either RAS personal plan for life!

Rent a Smile Review

Rent A Smile strives to begin work on all requests within 4 hours, but obviously response times vary depending on how many tasks they have in queue. Additional requests beyond your allotment are accepted, and charged at a rate of $2 per task. Rent A Smile offers a three-day free trial to help customers get a feel for how they might use the service.


Business Assistance from Rent A Smile offers affordable dedicated virtual assistant service. Business assistant is better suited for entrepreneurs looking for help with content writing, social media management, and ongoing business-related tasks. With a dedicated resource, you have a familiar person to communicate with on a daily basis, and you can train them to do whatever remote tasks you need done.

Rent A Smile has Business plans ranging from 9 hours a month for $99 ($11/hr), all the way up to full-time 160 hours for $920 a month ($5.75/hr). All of these plans are very competitive for what is essentially a virtual employee of your company.

Special Offer: Use Rent a Smile coupon code UIEDP for $9/month off a Business Assistance plan for life!

There are no start-up fees or long-term contracts. If you’re ready to give Rent A Smile a try, check out their 3-day free trial.

Rent A Smile Alternatives

If you envision having more than 30 virtual assistant tasks a month, you might consider Efficise, a new kid on the block offering 50 tasks a month for just a small amount more.

Another alternative to look into would be My Tasker. They have similar pricing, positive feedback, and have been a bit more responsive than Rent a Smile lately.

If you have worked with Rent A Smile, please share your experience using the rating form below.

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Task Affair

Task Affair is one of the newest virtual assistant companies on the landscape, having only started operations earlier in 2015. However, the team behind the company are experienced with freelancing and virtual assistant services. They earned their first clients on freelance platforms and successfully grew into an “official” agency.

Being a new company and keen to make their mark on the industry, the future may just be a bright one.

The company was founded by Ajay Varma, and their operations are based in India. They aim to help out busy business owners by assigning a virtual assistant to handle tasks assigned by clients.

About Task Affair

task affair reviewI was able to chat briefly with the founder and CEO Ajay Varma, and I found out a lot about the company and their objectives.

TaskAffair offers dedicated, qualified virtual assistants to carry out a range of administrative and personal tasks for entrepreneurs and business owners. Ajay himself keeps a close eye on operations, and along with their on-site business managers they are keen to point out they keep a close relationship with their clients.

With communication between VAs and business owners being one of the top complaints I hear, it’s refreshing to see this is one of their top priorities.


Much like most virtual assistant companies, TaskAffair is quick to point out that their team of VAs can handle a wide range of tasks. They list admin assistance, data entry, preparing spreadsheets, scheduling appointments, handling emails, expense management, online research, travel assistance, CRM, social media, bookkeeping, calendar management, and transcription among their key skill sets.

Their virtual assistants are available starting at 10 hours a month and scaling upwards. They also offer full-time dedicated assistants that you can hire to work exclusively for your business. Each task submission from a client is overseen by management, and daily, weekly, or monthly updates are reported back to the client.

TaskAffair offer 3 hours free as a trial period for clients interested in trying their services. This is a great way to test their services before committing to a price plan. They have dedicated IT staff to ensure client confidentiality, and add some reassurance that client data is secure.

VAA Exclusive: Mention referral code TAF10 for 10% off your first month!

Plans and Pricing

Their pricing structure is very straightforward. The plans are broken down by how many hours you are paying for per week. There are currently four hourly plans as follows:

  • 10 Hour Plan – $100
  • 20 Hour Plan – $180
  • 40 Hour Plan – $320
  • 80 Hour Plan – $600

There is also the option to hire a full-time virtual assistant. This costs $950 a month, and essentially you get a full-time employee working 8 hours a day.

task affair pricing

VAA Exclusive: Mention referral code TAF10 for 10% off your first month!

All plans include a US toll free number and Skype support. TaskAffair put a lot of emphasis on keeping the lines of communication open and clear, and make it easy for clients to communicate directly with their VA.

TaskAffair Alternatives

There are a large amount of virtual assistant companies operating out of India. Some of the longer established alternatives include My Tasker and 24/7 Virtual Assistant.

The angle that TaskAffair’s founder Ajay Varma thinks separates his company from these alternatives is their “hunger for growth and desire to make our mark on the virtual assistant map.”

If you take TaskEveryday up on their 3 hour free trial, or have worked with them in any other capacity please leave your reaction and comments below.

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Mr. Outsource

Mr. Outsource is a professional virtual assistant company. The company is headed up by Erlend Bakke, and all of their VA’s are based in the Philippines. They have been in business since 2008, and provide virtual assistant solutions to entrepreneurs and business owners.

Their business model is straightforward. You can hire one or more of their full-time virtual assistants to help with your business needs. They have VAs qualified in different areas of business, such as customer service, handling social media accounts, real estate specialists, eCommerce specialists and more.

About Mr. Outsource

mr outsource reviewThe company directive is to free up business owners’ time by handling some of their workload, allowing them to focus on the more important aspects of their business. They are strategically based in the Philippines to allow them to outsource their tasks at a price much more affordable than other places in the world.

The company founder Erlend Bakke formed the company after he started outsourcing his own workload to the Philippines. He not only saw his own business start to grow quicker, but realized the potential to help other business owners using his experience.

Erlend Bakke is a bestselling author with his book called Never Work Again, and has a number of year experience with outsourcing, particularly in the Philippines.

never work again

The company currently offers a free 30 minute business consultation with no strings attached. You can use this as an opportunity to see if their services meet your requirements before committing to a price plan.

Mr. Outsource Intro Video


The company provides dedicated virtual assistants, as well as offering a “Dream Team.” When choosing a payment plan you have the option to choose a VA with either a specific skillset, or a general VA to help with a wide range of miscellaneous tasks.

When hiring one of their full-time VAs you go through a short and simple process. You choose any particular skillset required and purchase a plan, then you are contacted by a team manager to discuss you needs. The team manager then assigns the ideal VA, sets up an orientation session, and the work begins.

Dream Team Service

If you purchase the Dream Team service you get access to a team of VAs. You pick a monthly plan and you’re assigned an account manager. You explain all of the tasks you want completed and how you want these tasks carried out. Your account manager’s role is to assign all of the tasks to VAs with the necessary skill sets, then provide you with ongoing feedback as the work is completed.

The Dream Team of VAs include the following services:

  • General VA
  • Audio/video editing
  • Graphic design
  • Web design
  • InfusionSoft specialist
  • SEO specialist

I can see this service proving particularly useful for new businesses with a lot of set-up tasks.

Plans and Pricing

Mr. Outsource have several plans to choose from. If you’re interested in their Full Time VA Services their plans start at $995 a month. For this price you get to choose between a General VA or Customer Service VA.

Their $1,295 plan offers the services of a Graphic VA or Bookkeeping VA. While, their top plan comes in at $1,495 and offers the services of either a Real Estate Specialist, an Amazon Specialist, or an eCommerce Specialist VA.

mr outsource pricing

If you want to hire their ‘Dream Team’ plans start at $1,000 a month with a 500 credit. With $1,500 and $2,000 plans coming with 900 and 1,200 credits respectively.

How it works is you use your bank of credits to pay for the services you need from the various team members on-demand. As you might expect, certain skill sets cost more credits per hour than others.

mr outsource dream team pricing

At the $1000 level, credits are $2 each. If a General VA costs 9 credits per hour, you’re essentially paying $18 an hour, which seems awfully high for a Filipino VA compared with what you might pay elsewhere. (This system is pretty confusing — can someone double-check my math?)

If you utilize the Dream Team SEO specialist at 24 credits an hour, you’re looking at $48 an hour. Pretty steep, right?

The Dream Team affords some flexibility but that comes at a cost.

Mr. Outsource Alternatives

There are no shortage of virtual assistant companies offering VA services from the Philippines. As far as alternatives that offer similar services to Mr. Outsource the top picks are OnlineJobs.ph, TaskBullet, and VA Staffer.

One of the areas that separates Mr. Outsource from these other companies is their Dream Team. It’s an interesting concept hiring a complete team of VAs to handle a large and varied workload. I’m interested to hear from anyone who have used this service and how it worked out for them.

If you have used their Dream Team services, or their VA service, please leave any feedback you have below to help others with their decision.

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LogoBee is a company specializing in custom logo design services, as well as offering web, stationery and graphic design services.

Their head office is located in Montreal, Canada. They also have another office located in Los Angeles. All their staff work in-house, they have no remote, freelance, or overseas staff.

About LogoBee

logobee reviewLogoBee was founded in 2000. They are coming up to 16 years in business, and have grown rapidly in this time. They have accumulated several well respected rewards for logo design, with their crowning achievement being the top honors at the Summit Creative Awards and American Design Awards.

The company was founded and is currently headed up by two professional logo designers with a wealth of experience in the field under their belts – Natalia Stoenko and Pavel Rokhmanko. By their own account, most of LogoBee’s customers are smaller companies and start-ups.

LogoBee ia proud to report they have a very high satisfaction rate among their clients, and tell me that a large portion of their business is from repeat custom or referrals from clients. With recommendations and repeat business being so powerful for a growing business, it’s reassuring to hear this is the case with LogoBee.

VAA Exclusive: Save $20 with coupon code 3565!


LogoBee’s employees work closely with clients to either achieve the concept put forth by the client, or to help them design a logo that perfectly meets their needs. Having the right logo is incredibly important in today’s market. Being able to have your brand instantly recognisable, as well as representing your business well, can set your business apart from the competition.

They offer a range of free logo templates for clients working to a tight budget. This gives the client an opportunity to chose a professionally designed logo at no cost, with the option to take that design and have LogoBee customize it for as little as $90.

At the other end of the spectrum, LogoBee offer a completely bespoke service working closely with a client and making as many revisions as necessary to get the perfect logo design.

Plans and Pricing

As mentioned in the services, there are some logo templates that are completely free to use. Custom logo design starts at $249, with this package the client gets 6 initial concepts returned in 5 business days, and 6 additional revisions to tweak the design.

logobee pricing

There are larger packages available at $379, $449 and $549. These packages offer 8 initial concepts and unlimited revisions along with some additional services. There are similar 4-tier packages available for their stationery, graphic design and web design services. If you have any specific needs I recommend contacting LogoBee direct to discuss your options.

VAA Exclusive: Save $20 with coupon code 3565!

LogoBee Alternatives

Two of the largest companies when it comes to logo design are probably 99designs and Deluxe. Deluxe offers a similar scope of logo design services at similar price points, and 99designs follows the crowdsourcing model, where several freelance designers put forward their work for clients to choose from. 

LogoBee has a more ‘traditional’ business model which they feel separates them from the crowdsourcing and freelance models. They told me that having a permanent team of employees specializing in logo design means the client receives a more consistent and higher quality level of work.

Have you worked with LogoBee? If so, please use the comment form below to share a brief review of your experience and help others with their decision.

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Virtual Staff Finder

Virtual Staff Finder is more of headhunting service than a true virtual assistant company. Founded in 2010 by entrepreneur Chris Ducker, the firm promises to match you up with qualified workers in the Philippines.

virtual staff finder reviewIn my mind, Chris is right up there with Tim Ferriss when it comes to lifestyle design and using virtual assistants to help achieve your goals. He’s been in the outsourcing arena for 10 years and he and his staff know the Philippines very well.

How it Works

virtual staff finder reviewVirtual Staff Finder is a simple process which works like this. After you sign up, you complete your Job Description requirements, listing all the skills you’d like your virtual assistant to have and what kind of tasks they may be doing for you. Then, for your viewing pleasure, Chris has put together a series of helpful training videos on how best to select and work with your new VA.

Meanwhile, the team at Virtual Staff Finder is hunting for the best candidates. All their virtual assistants are screened, tested, interviewed, and background checked – all before you’re even involved.

Then, the company presents you with the 3 best candidates, and you can do your own interviews and make your selection from there. If you’ve ever tried to find a VA on Upwork, you’ll appreciate all the screening work Virtual Staff Finder does for you.

Over the years, VSF has helped place over 1000 virtual assistants with new employers so they definitely have their systems down.

Virtual Staff Finder Intro Video

This video is a little dated, but still explains their general process well. Just know that they now only recruit General Virtual Assistants.


Virtual Staff Finder specializes in matching entrepreneurs with general virtual assistants. These are administrative professionals who generally have good English skills, a college education, and some prior experience in working for overseas clients.

You will have the freedom to train your VA on whatever role you need them to fill, but if you’re looking for specialized skillsets in web development, content writing, SEO, or other areas, VSF may not be the best fit. (See below for alternatives.)

Virtual Staff Finder Review

Plans and Pricing

For this, they charge a one-time $495 fee. After that, you and your new virtual assistant agree on a salary and you pay them directly. Because there is no more company overhead, you can expect to pay market rates for your VA, which typically range from $400 a month for full time general administrative help up to $750 a month for more skilled work.

If that price seems steep, consider the average referral bonus given for full-time hires is $1200 (according to Inc. Magazine), and that doesn’t even include the recruiting expenses.

The company offers a 10-day guarantee, which means if you don’t end up hiring any of the 3 candidates they selected for you, or if you did hire one and they didn’t work out without the first 10 days, Virtual Staff Finder will source you another 3 candidates for free.

Virtual Staff Finder Alternatives

Aside from the big freelance marketplaces, you have a couple alternatives to consider when trying to find an awesome VA in the Philippines.

The first is the “DIY method,” which involves posting your job on OnlineJobs.ph, the largest job board for virtual work in the country. Here you’ll cast a wide net but spend more time narrowing down your candidate pool to the few “diamonds in the rough.”

The second option is a competing “matchmaking service” called Zen Virtual Assistants Finder. For a similar price point, they’ll source 3-5 qualified VA candidates for you. They also do free one-on-one consulting calls and an extensive needs assessment before you fork over your cash.

Your Turn

Have you worked with Virtual Staff Finder? We’d love to get your feedback below.

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Conversational is a US-based organization offering a range of virtual receptionist services. They are headed by CEO Tanya Lamont and have two offices, one in north America and one in Canada. All their workers are based in these two locations.

Conversational has been in business since 2014, but their parent company, Server Sitters, has been operating for 16 years. Server Sitters also provide virtual assistance services, albeit in a different niche, so there is a wealth of experience in the team behind Conversational.

conversational reviewVirtual receptionist services are gaining in popularity, they offer businesses the luxury of having their phone calls handled by trained professionals without having to manage staff in-house. This type of service benefits smaller businesses in particular, being a lot less costly than training and hiring their own receptionist staff and offering an easy cut off option.


Conversational handles all telephone based tasks, including; incoming calls, booking appointments, managing schedules for business owners, and sending/receiving text messages and voicemails.

They offer full or part time receptionists, as well as backup services to support a business’s own receptionist. You can forward your business calls at time slots that suit you, have their staff cover absence days, or just have the service available for when your own receptionist is engaged.

It’s important to remember that these services are not intended to be used for telemarketing, lead generation, or sales.

How it Works

You can forward your existing phone number to Conversational, where a live receptionist will be available to answer all incoming calls. If you don’t have a phone number, they can assign you a number within your local area code. You even get to keep the phone numbers when you stop using their service.

You will have a receptionist available at the times you specify, and they will follow any instructions you lay out. You have a certain amount of minutes to use per month per the price plan you select.

Conversational has a members area online for clients to interact with their staff, as well as a mobile app which is a convenient way to keep in touch any messages. When questioned about their specific areas of specification, the reply from Conversational was simply ‘friendliness’. Friendliness certainly goes a long way when customers are dealing with a receptionist, it was interesting to see them use that word.

Plans and Pricing

Conversational have three different pricing plans. Plan one comes in at $99 a month. The services in this plan include; 100 minutes of virtual receptionist time, voicemails delivered over email, 10 voicemail storage boxes, unlimited talk time, no limit for voicemails, and a members area access and mobile app.

conversational pricing

Plan two costs $199 a month and gives you an additional 100 minutes of time, taking you to a total of 250 minutes of time per month. As well as a total of 20 voicemail storage boxes and the other services included in plan one.

Plan three is currently their largest plan and costs $399 a month. With this plan you have a total of 500 minutes, 30 voicemail storage boxes, and the other services included in all the plans.

All plans come with a 30 day free trial, which lowers the barrier of entry for anyone looking to try a virtual receptionist for the first time.

Conversational Alternatives

The most well known company in the virtual receptionist space is Ruby Receptionists. Both Ruby and Conversational cover all of the same services, with Conversational being slightly less expensive and offering a longer trial period of 30 days.

Answer America and Gabbyville are also potential options in the same space. They each have slightly different plans and pricing, so I recommend going over the finer points to see which match up best with your requirements.

If you have worked with Conversational please leave a review below to help others with their decision.

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7 Things I Outsource While Traveling (and One Thing I Don’t)

Traveling can be stressful and time-consuming, so I wanted to share a list of the stuff I try and offload when I’m on the road.

1. Hotel and Flight Research

In this case, I’m staying at the conference hotel, but I often don’t because it’s sometimes overpriced.

Hey, I don’t blame them — they’ve got a captive audience.

So I’ll have Fancy Hands look into nearby places that might be more affordable within walking distance. I don’t mind walking a couple blocks to save $100 or more over the course of my stay.

When I’m traveling with my wife, we tend to stay in Airbnbs to have a little more space and get more of the “local” experience. A virtual assistant is great to help you narrow down your initial search and to get an idea of what’s available.

VAA Bonus: Get $25 off your first Airbnb stay.


2. Flight Check-In

I find myself flying Southwest a lot because they have a decent hub here in Oakland. But because of their cattle call boarding, it sucks to get stuck with the dreaded “C Pass” and have a middle seat in the back.

I get around this by having Fancy Hands check in for my flight 24 hours in advance. It’s one less thing for me to have to remember to do, and especially useful while I’m at a conference or event and don’t want to be interrupted to check in.

An “A” boarding pass every time :)

3. Meetup Location Research and Reservations

Although I don’t think I’ll have time for it on this trip, I try and host informal meetups with readers and people I know in the cities I’m visiting.

So far this year I’ve hosted dinner and drink meetups in Phoenix, Washington DC, Fort Worth, and most recently, Chicago.

I like to have a VA do the initial research and if they find a great spot, make the actual reservation.

For my Chicago trip, I trialed a service called OkayRelax, and my assistant Ainee came up with several options that met my criteria:

  • Downtown location close to public transport.
  • Able to accommodate a group of 10.
  • Outdoor patio seating.
  • Lots of beer on tap.
I’ve also used virtual assistants to scrub my database for subscribers within 45 minutes of a location based on their IP address, so I could send an invite only to those people who lived or worked nearby. This is really cool if you have customers all over the country.

4. Check Local “Rules”

In Chicago, the activity I was most looking forward to was a baseball game at Wrigley Field.

Still, you never know what you’re allowed to bring into stadiums these days in terms of outside food, beverages, and backpacks.

So I texted GoButler (a free SMS assistant) “are you allowed to bring outside food into wrigley field?”

Right away they responded with a detailed outline of what was and was not allowed to bring into the ballpark.

(Yes, our food was allowed, but we made sure to get a Chicago Dog too.)

5. Suggestions of Fun Things to Do

Sure, I could go on TripAdvisor myself, but occasionally this request uncovers some cool lesser known attractions.

Last year in Spain, the Fancy Hands assistant who picked up the task happened to have done a study abroad semester in Madrid and had some fun suggestions for us.

I’m OK “burning” a request on something like this to see what comes back. I know, pretty wild. That’s the extent of my gambling persona :)

6. Airport Transportation Options

I always feel more confident if I know exactly where to go and what to do once I land. For that reason, when I’m arriving at an unfamiliar airport, I like to have a virtual assistant research my ground transportation options.

The results vary like crazy. In Fort Worth, my best option turned out to be a Lyft ride across town for $43. When I land in Charlotte tomorrow, an airport express bus will drop me 4 blocks from my destination for $2.20.

Bring exact change, they advised.

VAA Bonus: Get $20 off your first Lyft ride.


7. Keep the Wheels Spinning While I’m Away

Keeping tabs on the business and being available to help put out fires while I’m gone is probably the most important travel task.

Having that assistant (or assistants) on hand makes the trip much more stress-free, and in some cases, enables the trip in the first place.

What I Don’t Outsource

I still haven’t had a VA complete a plane or hotel reservation on my behalf.

That’s just one thing I really feel better about doing myself, double-checking the dates and times, and just making sure it’s exactly what I want.

I don’t know, maybe that’s being a little controlling and I should relax more, but when it comes to making big and often non-refundable purchases like that that could make or break the trip, I’m OK doing it myself.

What do you think?

Your Turn

What do you outsource when you travel? Anything I missed?

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AskSunday.com is one of the most well-known virtual assistant companies, earning an endorsement from Tim Ferris in the wake of the massively popular 4-Hour Workweek. The company received boatloads of positive press, was named one of Time Magazine’s top 10 websites of the year in 2007, and called themselves the “most award winning personal assistant service in the world.”

About Ask Sunday

ask sunday reviewAround the time I started Virtual Assistant Assistant, Ask Sunday went through a rocky change in ownership, and you can see this black mark in their history evidenced in the early reviews on this site.

Today the company is headed up by Jagdish Rangwani from their New Jersey office. The team of assistants are located in a modern contact center facility in Ahmedabad, India. Their goal is to make life easier by providing personal assistance via the Internet and telephone for members anywhere in the US, UK, Canada and Australia.


Since taking the helm, Jagdish has directed AskSunday to focus more on small business and startup clients rather than just busy individuals as they did early on. He wants to be your one-stop-shop for a range of tasks including:

  • Social media
  • Industry or market research
  • Marketing support
  • Administrative tasks
  • Data entry
  • Powerpoint prep
  • Transcription
  • and more…

When we spoke, he explained that many clients were also looking for support in areas like website development and graphic design, so they added personnel with those skills to accommodate the demand.

Ask Sunday VAs can help you with research for your content creation tasks, but are probably not well-suited to actually writing the articles or content from scratch.

The company is currently divided into 4 teams that serve clients and support one another: the Research Team, the Web Design Team, the Document Management Team, and the Quality Assurance Team.

The QA Team is responsible for checking all work before it gets returned to the customer.

Ask Sunday Intro Video

Plans and Pricing

Ask Sunday offers 2 levels of service: Dedicated Assistance and On Demand.

Dedicated Virtual Assistant

As the word suggest, this service will provide your own dedicated virtual assistant to readily assist you with your ongoing requirements such as web research, data entry, phone calls and many others. Your dedicated assistant will be available from 10:30am to 7:30pm EST by email and phone support.  Dedicated plans range from 10 hours a month for $119 up to full-time 160 hours a month for $1099 (less than $7 an hour).

asksunday pricing

Their most popular plan is the 20 hour a month plan for $199.

VAA Exclusive: Use Promo Code VAA10PDA on sign-up to get 10% off your first month of service. (Not applicable on the $29 “AskSunday on Demand” plan.)

If you go over your hours, additional time is available at competitive hourly rates, or you can opt to renew your plan early. This service is ideal for a full or part-time virtual employee. You’ll be able to make use of their robust and secure online portal to assign tasks and manage your VA’s work.

On Demand Assistant

AskSunday on-demand assistance is just $29 a month. It includes two hours of agent time billed in 15 minute increments, meaning you can outsource up to 8 small tasks a month for this price. One advantage of this set-up is your tasks are not limited to 15 minutes, as they are with some of the other VA companies.

Tasks are assigned based on expertise and availability, and agents are on-call 24/7. If you need additional time, it’s billed out at a rate of $15 an hour.

But like any service, it’s only worth it if you really use it. To ease this anxiety, Ask Sunday offers 3-hours of free dedicated assistance as a “test drive” for customers to try our their service without any commitment.

AskSunday Alternatives

The advantages of AskSunday’s virtual assistant service include their reasonable price tiers, quick response time, great customer support, easy to use interface, and wide range of services offered.

For the dedicated service, your top alternatives will be companies like My Tasker and 24/7 Virtual Assistant. For the On Demand service, I’d take a look at Efficise or OkayRelax.

Have you had any experience with AskSunday.com? If so, please share it here.

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eaHELP is a virtual executive assistant company that employs exclusively US-based assistants. The company got its start in 2010 helping churches and pastors outsource their administrative work, and has since expanded to serve businesses (small & large) nationwide.

VAA Tested eaHELPeaHELP executive assistants are administrative professionals trained in a variety of support tasks. Their goal is to integrate tightly with you and your existing team for a cohesive process-flow, even though they’ll be working remotely.


eahelp reviewSome of the more common jobs eaHELP VAs do include scheduling and travel planning, research, preparing presentations, social media admin, project management, and other ongoing business support functions. The idea is to let someone else handle what they’re good at, so you can focus your time on what you’re good at — or what you need to do to grow your business.

In 2015, eaHELP has also introduced a social media assistant service to help you make the most of the most relevant social media channels for your business. They’ll help you develop your social strategy, produce and publish content, and promote your business in a savvy, non-spammy way.

The eaHELP model is known as a “staff leasing” arrangement. Where other virtual assistant companies may assign your tasks to whoever is available at the moment, eaHELP gives you a dedicated/assigned assistant so you can build a one-on-one relationship and gain the efficiencies that come with it.

eaHELP Review

With dedicated support and All-American executive assistants, eaHELP is a positioned as a premium service in the competitive world of cloud staffing. But instead of racing to the bottom on pricing, they want to help your organization race to the top, with hand-picked VAs matched against your needs (both professional & personal requirements).

The company offers monthly service plans in 5-hour per week increments. The most popular plan to start out with for small businesses, entrepreneurs, or people who just want to take a test drive is the baseline 5-hour a week plan. The sign-up process begins with a free consultation and personalized price quote.

A flat monthly fee gives you access to you VA week in and week out, without having to worry about overhead, timesheets, and billing headaches. Modest discounts are available for scaling up the engagement, and you can change plans at any time given reasonable notice.

Plans and Pricing

As you might expect, eaHELP is considerably more expensive than many of the overseas virtual assistant options. In some parts of the world, you may even be able to find a full-time virtual employee for a lower monthly fee. But eaHELP believes you get what you pay for, and clearly isn’t targeting the same customer who’s looking for the $5/hour VA.

As of December 2014, their hourly rates range from $35 to $44. The good thing is that these rates are “all-inclusive,” in that you don’t have any additional employer burden costs to pay on top of it, like you would with a traditional W-2 employee. If you are a non-profit or a church, lower rates may be available.

Bryan Miles, the founder of eaHELP, is focused on delivering superior service to his customers. The strategy seems to be paying off, with business growing rapidly and a host of marquee clients. In fact, the company has earned glowing endorsements from author Michael Hyatt and other Fortune 500 companies.

I had the chance to sit down with Bryan and ask him a few questions on what sets eaHELP apart from the competition, who their target customers are, what areas of work they specialize, and who should NOT use their service.

eaHELP Founder Interview

As mentioned in the video, use this link to grab a free copy of The Virtual Assistant Solution (which normally sells on Amazon for $2.99).

the virtual assistant solution

With so many changes in our economy and hiring strategies, Bryan argues it may be time to rethink your approach to staffing. In fact, he gives 9 reasons to consider going virtual for your next hire in his free ebook (email opt-in required, but worth the read).

Press and Awards

In 2015, eaHELP was named the 131st fastest growing company in America by Inc. Magazine, earning a spot in the prestigious Inc. 500 list.

eahelp inc 500

Employee Burden Infographic

eahelp infographic

Your Turn

Have you worked with eaHELP? If so, please consider sharing a short review below to help others with their decision.

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6 Metrics to Watch When Redesigning Your Website

There comes a point in any website redesign project where you “push the button” and your changes go live to the world.

(At least you hope that’s what happens and nothing breaks!)

A couple Saturdays ago was that day for the redesign of the VirtualAssistantAssistant.com site. We picked that day because it’s historically the lowest traffic day of the week, so if anything did go wrong, at least fewer people would see it.

And as expected there were a few bugs and errors, but for the most part the transition has been pretty smooth. Yes, the project took a lot longer than I expected it to, but in the end I’m happy with the results.

Here are a few metrics to keep an eye on when you update the look and feel of your online presence.

1. Revenue

Obviously nothing trumps the bottom line, so keep a close watch on your sales numbers before and after the transition.

I don’t have enough data to make a firm conclusion on this yet, but the other metrics look OK so I’m guessing this one should be OK too.

If you see a sharp decrease in sales — even if the old site is ugly — it makes sense to change it back or continue tweaking the new version to make up the difference.

2. Traffic

In your Google Analytics, it will be easy to see if there was a “breaking point” at or shortly after your redesign.

This is always my biggest fear.

If it ain’t broke, don’t fix it, right?

Thankfully the traffic numbers have been holding steady.

traffic after redesign

3. Index Status

In Google Webmaster Tools, there’s a handy report I use to gauge the overall health of a site in Google’s eyes.

If you login, you’ll see it under Google Index > Index Status. It shows you how many of your pages Google has stored and are eligible to turn up in search results.

Over time, you’d expect to see a slowly upward-sloping graph as you add more content to be discovered.

In my case, I saw about a 5% decline in indexed pages following the redesign. This is something I’ll definitely be keeping an eye on in the coming weeks.

index status following redesign

4. Crawl Errors & Broken Links

Over time it seems like certain parts of your website are bound to break, but thankfully there a couple tools you can use to identify the problems.

The first is in Google Webmaster Tools, under Crawl > Crawl Errors. This will help you discover the pages and links on your site that could use some attention.

The other tool I use is a WordPress plugin called Broken Link Checker. After you install it, it will generate a report of all the “broken links” it finds in your site so you can fix or remove them. (The reason this is important is because broken links create a poor user experience and signal to Google that the site is no longer being maintained — which could hurt your rankings.)

5. User Behavior

One thing I like to keep an eye on in Google Analytics are the user behavior metrics like Time on Site, Bounce Rate, and Pages per Visit.

If you see a dramatic shift in any of these coinciding with your redesign, it’s time to take a closer look and what the cause may be.

I had a momentary freak-out when I saw that my bounce rate had more than doubled! (Bounce rate measures the percentage of visitors who come to your website and view only 1 page before leaving.)

bounce rate after redesign

Digging a little deeper, I’m not sure I have any cause for alarm because the other “behavior” metrics didn’t see a similar change. The Average Session Duration and Pages per Session are consistent before and after the redesign, so I’m not really sure what’s causing the Bounce Rate to spike. If those other metrics pointed to trouble as well, I’d be much more worried.

6. Leads

Although this will naturally play into the Revenue number mentioned above, one of the most important functions of your website is to capture leads.

Often, this is in the form of email addresses signing up to hear more from you or requesting some resource. (In my case, the First-Timer’s Guide to Hiring a Virtual Assistant.)

email subscribers after redesign

I am seeing a slight decrease in the number of sign-ups (from roughly 4 a day to roughly 3 a day) and this is something I’ll have to play around with a little more — though it’s not a pure experiment since I changed a couple other variables as well.

Your Turn

If you have a website redesign on the horizon, or have recently completed one, keep these metrics in mind.

Anything else to look out for when making website changes?

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GoButler is an SMS-based virtual assistant service. They have assistants known as “Heroes” available to receive and respond to SMS messages 24 hours a day, 7 days a week.

They currently have around 50 employees. With their headquarters being in New York and home to most of the development team, and another office in Germany where most “Heroes” are situated. The company only came out of their BETA testing phase at the end of July, so they are still growing their team.

Go Butler secured $8 million in Series A funding this year, so it’s going to be interesting couple of years seeing this company grow.

About Go Butler

gobutler reviewThere are three founders behind GoButler; Maximilian Deilmann from the UK, Navid Hadzaad from the US, and Jens Urbaniak from Germany. With this is mind It’s easy to understand their decision to have offices in the US and Germany.

With the service coming out of BETA at the end of July, they have opened up the availability to use the service in the United States, Canada, France, Italy, Singapore, Spain, United Arab Emirates, the United Kingdom, Germany, Austria and Switzerland at the time of writing this. With further expansion into new countries expected in the near future.

Their target customers are busy consumers. So if you need a suggestion where to eat out, want to place a food order for delivery, or book flights – you can send an SMS to Go Butler and expect a speedy reply with an answer to meet your needs.

gobutler use caseServices

GoButler’s motto is “Anything you want. As long as it’s legal. Try it!” So if there is a service of product you want without the effort of finding it yourself, send them a text.

Customers are using GoButler to make travel plans, complete restaurant reservations, find and order products online, and get food delivered. You won’t be assigned a dedicated assistant, so it would be tough to delegate ongoing business-related projects or tasks, but for one-off requests, quite an interesting concept.

They process secure payments through their partner Braintree. There really are no hidden costs or charges, you pay exactly what you would pay if you had sourced the product or service yourself.

It’s really as simple as it sounds. All you need is a device to send and receive SMS messages, and you can use the service. They aim to respond to all queries within a few minutes, so this seems like a pretty cool “intro to delegation” service for people to test out and see how well they can text specific requests and instructions.

Plans and Pricing

This is what sets Go Butler apart from similar services: it’s completely free. Founder Navid Hadzaad has stated they plan to keep it free too. There are plans to monetize the service from the B2B side. So you, the customer, should never be passed on any of the costs.

Plus, there is currently no limit to the number of requests you can make in any given month.

My guess is on the backend GoButler is earning an affiliate commission on any products they purchase on your behalf. But it seems like a heavy labor burden to respond to all the other non-monetizable tasks that inevitably will come through.

To sign up, just text GO to 25400. When I did, I got a response right away asking for my email, and explaining there is currently a waitlist to join. (I’ll update this post once they let me in!)

Go Butler Alternatives

Go Butler was not the first company to think of the SMS-assistant model. There are several competitors vying for attention in this space:

  • Magic – Magic has a very similar process to Go Butler. Customers can receive information on products and services via SMS.
  • Operator – Operator has an app for smartphones enabling customers to search and shop for products through their interface.
  • Scratch – Scratch is like a personal shopping assistant in a smartphone app, great for finding gifts.
  • Fetch – Another text-message based shopping service, though when I tried it I didn’t get a response for days.

The main hook that sets Go Butler apart from all of these similar services is that it’s the only service to be completely free to the customer. I’m sure this will be a big factor when it comes down to a choice between which service to try for the first time.

(One friend of mine was using Magic and was absolutely THRILLED he was able to buy shorts through a text message, and was more than happy to pay the service fee the company tacked on.)  

Have you tried Go Butler? If so please leave some feedback below to help others with their decision.

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Somebody 2 Hire

Somebody 2 Hire is a virtual assistant company in the Philippines with a large number of virtual assistants ready to handle administrative, customer service, and marketing tasks.

Founded in 2013, they pride themselves on having virtual assistants with a wide range of experience and expertise.

Somebody2Hire are happy to take on small, medium, or large clients, and no task is too small, or too large. Each virtual assistant is managed in house, so clients can rest assured they will not be let down.

About Somebody 2 Hire

somebody 2 hire reviewThe company was founded a little over two years ago by founder Jozsef Kiss, with Mads Sorenson stepping on board as a partner. While this makes them a relatively new company in the virtual assistant landscape, it’s long enough to fill clients with confidence that they are here to stay.

When I asked what set them apart from other virtual assistant companies, Jozsef’s response was, “We have a dedicated support team on site in our office, in the Philippines. What makes us stand out as a leading outsourcing center are the skill sets that we can acquire to put in place for our clients.”

He went on to add that they only hire assistants with excellent English skills and years of experience, which anyone who has used a VA before will know is a huge advantage.

Somebody 2 Hire Intro Video


The company provides a wide range of services, and are happy to discuss any bespoke needs too. However, they wrap most of their expertise into three key areas:

Administrative – Including handling email support, scheduling support and management, data administration, database management, customer support, research, and more.

Customer Service – Inbound and outbound services, online chat support, and email support.

Online Marketing – Handling social media accounts, SEO, SEM, website maintenance, WordPress assistance, graphic design, and more.

As with most virtual assistant providers, you will get most value by providing as much detail as possible when outsourcing and identifying early into the process how well the relationship is working.

With such a wide range of tasks being handled, I asked if there are any areas of specialization clients can use. Their response was that they specialize in ‘grunt work’, which while that may be an unusual choice of words, it paints the picture that they are happy handling any task.

somebody 2 hire pricing

Plans and Pricing

Somebody 2 Hire has a clear and simple pricing plan. You choose a plan by how many hours a day you want the virtual assistant, then you pay a flat rate. All rates are without commitment or contract.

You will see from the pricing below that you get considerably more value when you pay for the full 8 hour day package, which is something worth considering if you have a workload that will conclude once completed as opposed to daily ongoing tasks.

  • 4 hours a day will cost $7.82 per hour / $625 per month.
  • 8 hours a day will cost $6.85 per hour / $1095 per month.

These rates aren’t rock-bottom in the industry, but they’re competitive, especially for having a dedicated office infrastructure. I found Somebody 2 Hire very easy to contact and talk to. I would suggest contacting them if you have any specific requirements and want to discuss pricing.

Somebody 2 Hire Alternatives

There are a lot of virtual assistant providers in the Philippines. If you like the idea of office-based employees, VA Staffer runs a similar model near Manila. If you’re comfortable with home-office-based workers, you might consider Virtual Staff Finder or OnlineJobs.ph, though both of those will specialize in finding full-time VAs.

Have you worked with Somebody 2 Hire? If so, please post some comments about your experience below to help others make an informed decision.

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Outsourcely is a virtual jobs board serving clients all over the globe looking for remote workers.

Their headquarters are in Foresthill, CA, with a team working from their offices there, and some additional remotely based employees in the suburbs of Sacramento.

Currently most of their virtual assistants are in the Philippines, though it sounds like the team has plans to take this platform global now that the infrastructure is in place. 

About Outsourcely

outsourcely reviewThe company went live in December 2014 and was founded by current CEO Oleg Posternatsky. 

Being in their infancy, I was interested to know what strategy they had to set them apart from other companies in such a crowded market. Oleg’s response was, “Outsourcely has set itself apart by charging a lot less from employers, putting more money in the pockets of workers and the development and implementation of systems to greatly increase the probability that workers and employers will establish and sustain long term full time partnerships.”

That strategy sounds like a win-win for clients and virtual assistants, with Outsourcely picking up the tab. So it’s going to be interesting to see the impact they make on the market.

They outline their target customers as being business owners with any online presence looking to free up more time by outsourcing some of their tasks. There are considerable payroll savings by outsourcing, and the ability to tap into the desired skills you’re looking for.


The company directive is straightforward; to provide clients with a versatile and vetted selection of virtual assistants. Predominantly situated out of the Philippines, Outsourcely VAs specialize in design, tech, administrative support and customer service support.

Outsourcely has a refined and smooth signup and membership process, allowing remote workers to be optimally matched with clients through their system. They have over 20,000 remote workers in their database, so there is a high chance of finding a VA with the appropriate skillset.

Their VAs aren’t a great fit for one-off projects or freelance tasks, but instead are seeking long-term stable employment.

Once the company helps match you with a virtual assistant, they integrate your workflows and processes into the project management system Basecamp. This lets you manage your projects in one place and have a clean line of communication.

After that, you work directly with your VA and pay them directly based on the terms you agree on.

They seem to be playing up their “team communication platform” as a point of differentiation, though I’m not entirely convinced that would be necessary for a single hire. Or what’s to keep users on the Outsourcely platform instead of moving to Skype/Slack/Asana/etc after you’ve made your hiring decision.

Plans and Pricing

Outsourcely currently have three membership packages. You can choose to pay either $29 for the Standard plan, $39 for the Plus plan, or $69 per month for the Pro plan.

outsourcely pricing

With the Standard plan you get access to view profiles of the remote-workers on their database, you can post 3 jobs per month, your jobs stay live for 14 days, and you can connect with remote-workers to discuss the jobs, and get your project off the ground.

With the larger packages you are able to post more jobs per month, your jobs stay live on the database longer, and you have more tools of communication.

You can also save 25% by pre-paying for an annual plan.

Outsourcely Alternatives

The primary alternative to Outsourcely is Onlinejobs.ph. They operate on a similar monthly membership model and really just want to play matchmaker, not concerning themselves with making a markup margin on a worker’s salary month after month.

I found the Outsourcely interface a little cleaner to work with than OnlineJobs, and the pricing is slightly lower ($49/mo for job-posting/contact privileges over there). The drawback is that OnlineJobs has a more deeply entrenched user base and probably at least 5x as many workers on the platform.

Have you worked with Outsourcely? If so please leave any feedback or comments you can share below to help others with their decision.

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Deluxe Logo Design

I was surprised to learn that Deluxe has been in business since 1915 — 100 years! They started back in the day making checkbook holders and are still one of the leaders in check production today.

Naturally, the business evolved to include small business support services, including graphic design. The logo design arm (formerly known as LogoMojo) got its start in 1992 and the company has served more than 50,000 logo design clients since then.

About Deluxe

deluxe logo design reviewWhile the specific deliverable many small businesses are after is an attractive logo, Deluxe can also help with developing your organization’s brand identity through marketing, search engine optimization, social media development and website design.

They target small businesses that want an affordable logo with more options and attention to your overall brand than a cheaper service (like Fiverr). Check some of the portfolio samples in the video below to get an idea of what they can create.

How it Works

To get started, you’ll complete a short design brief. If you’ve never done one of these before, it’s a pretty fun exercise. You go through a series of questions about your personal style and your business’ “personality.”

In the case of Deluxe, they’ll ask you what other types of logos you like, what colors you like or are thinking of using in your business, any images you want included (or excluded), where you might use the logo, and some information about your company like who you serve and what sets you apart in the market.

After that, Deluxe will assign a handful of designers (number based on what package you select) from their Charlotte, North Carolina-based team who are the best fit for your project, and they’ll get to work in producing design concepts for you to review.

Deluxe Logo Samples and Intro Video

Plans and Pricing

Deluxe offers 3-tiers of logo design pricing, starting at $245. At that price point you’ll have two different designers coming up with concepts on your behalf and you’ll be presented with around 10 ideas to choose from.

From there, you can ask for a revision or two if the design concept is close but not quite where you want it.

deluxe logo design pricing

Limited Time VAA exclusive: Get 10% off any logo design package through this link!

The mid-tier Silver package is $395 and bumps you up to 3 designers and 30 logo design concepts. Plus they’ll throw in a black and white version of your vector file.

And at the top-end, Deluxe has their gold package with 5 designers and 50 design concepts. The big value add-ons here are the fonts and color codes, which are really helpful in making your website look like a coherent extension of your brand.

Each package comes with a 100% satisfaction guarantee, in which you can request a redesign from new designers or a full refund if none of the concepts are acceptable.

Logo Design Alternatives

Deluxe operates in this unique middle ground between the fully crowdsourced logo services like 99designs and CrowdSPRING, and the straight 1-person freelance shops you’ll find on Fiverr or Upwork.

I definitely like the idea of having multiple people contributing multiple concepts, and the Bronze package is less expensive than the lowest option at 99designs.

Have you ever had a logo designed by Deluxe? What did you think? Please feel free to leave a review of your experience below to help others with their decision.

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OkayRelax is a new task-based virtual assistant company based in Tampa, Florida. The business was founded in 2015 with a mission to help busy people save some time and sanity.

About Okay Relax

okayrelax reviewOkayRelax operates on kind of a hybrid model between a dedicated virtual assistant service and a task-based approach where any available team member can tackle your assignments. The service is set-up around tasks, mini-projects up to 30 minutes, but unlike competitors Fancy Hands and Efficise, you are assigned a dedicated assistant.

While a distributed team approach does have certain advantages, the founders of OkayRelax felt there were some major problems with it as well. For example, if you’re constantly explaining repetitive tasks to new VAs, you’re never gaining any efficiency or process improvement ideas. Plus, if you’re sharing sensitive data or login information, you don’t want that spread around to an army of anonymous virtual assistants.

OkayRelax assistants work from home and serve (English-speaking) clients worldwide. The company’s proprietary screening and training process makes sure they can deliver exceptional service.


OkayRelax handles a range of virtual assistant tasks, but they really do focus on your individual needs as opposed to the needs of your business or company. For example, they can book you a table at a local restaurant if you’ve forgotten to make a reservation or they could recommend an activity for you if you’re not quite sure what to do next weekend.

Clients rely on their OK Relax assistant to help with online research for upcoming travel or product purchases, or administrative tasks like email and calendar management, data entry, or dealing with customer service on your behalf.

OkayRelax Video Review

Plans and Pricing

OkayRelax plans start at $14.95 a month for a 5 task plan. In comparison, Fancy Hands is double that for the same 5 tasks.

The popular 25-task plan runs $49.95 per month and heavy users can outsource 50 tasks under the OkayRelax Executive plan for $74.95 per month.

If you max out the 30-minute per task guideline, you’re looking at equivalent labor rates as low as $6 an hour on the Starter plan, $4 an hour for the Professional plan, and $3 an hour for the Executive plan.

okayrelax pricing

You can assign tasks of up to 2.5 hours, and they’ll just charge 5 credits from your account. This is super handy because they recognize that not all jobs fit into nice 15-30 minute chunks.

These rates, as mentioned in the video, are really affordable.

OkayRelax Alternatives

OkayRelax follows in the footsteps of other task-based virtual assistant companies, but with their own unique twist. As mentioned above, Efficise, Fancy Hands, and Perssist all operate similar models, though without the dedicated assistant.

In fact, I’m having a hard time thinking of another service that offers a dedicated VA for less than $100 a month.

Your Turn

Have you worked with OkayRelax before? Please leave a review below to help others with their decision.

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Codeable (codeable.io) is an on-demand service for WordPress tasks. The Denmark-based company was founded in 2013 and employs more than 100 WordPress experts in the US and Europe to solve WordPress problems for customers.

VAA Tested_smallerThink of them as a hyper-specialized virtual assistant service; you only use them when you need their specific skillset, but don’t have any recurring costs to front. These guys only deal with WordPress-related issues — they’re not going to be running your social media campaigns or making dinner reservations for you.

Although its early in the game for Codeable, the initial feedback has been positive. Of their first 1100 paid tasks, nearly 99% of them were rated 5 stars out of 5.


codeable reviewSo what can Codeable’s virtual army of WordPress experts get done for you?

Pretty much anything related to your WordPress site; fixing bugs, making design customizations, developing a custom plugin, modifying your theme, migrating your site to a new host, or even providing one-on-one training.

Each of the developers they let onto their platform goes through a thorough screening process including an interview and review of their portfolio and work history.

The focus is on smaller tasks with quick turnaround times. The Codeable platform operates 24/7 and several users report getting initial estimates back within minutes of posting their jobs.

Codeable Review

How it Works

With Codeable, you create your own task brief — the more detailed and well thought-out the better. The more specific you can be in terms of what you want done, the better results you get and the better understanding the coders will have of your project.

You’ll begin collecting bids almost immediately, but the bids are averaged out — removing price from the equation. You can pick the developer you feel is the best fit based on their feedback, recent work history, or their areas of specialization.

In either case, Codeable explains you can pick confidently because they only allow top-notch technical talent to join their ranks.

Plans and Pricing

The average Codeable job is $169 and takes 48 hours start to finish.

The way their pricing works is the different WordPress pros submit bids, but unlike Elance, Codeable takes the average of those bids to create your estimated price. (They also tack on a 15% service commission on top of that price.)

The theory is this prevents their marketplace from turning into a “race to the bottom” on price, but still allows you access to top WordPress talent at reasonable rates. It also saves you the trouble of sorting through a dozen different quotes and trying to discern the difference!

There is no ongoing monthly membership subscription to pay for like you’d find with WP Curve. You might end up paying more on a per-job basis, but depending on the volume of work you need done, Codeable could end up being a money saver.

VAA Exclusive: Get $10 off your first project when you sign-up through this link.

Each job has a money back guarantee.

I haven’t had a chance to test the service personally yet, but will be sure to report back here and update this post once I do.

Codeable Alternatives

When I first saw Codeable, a couple competitors came to mind. The first is Elto (formerly Tweaky), which offers website “tweaks” and other services starting from just $39. (Read about how I’ve been using Fiverr instead.)

The second service I thought of was WP Curve, which offers “unlimited” WordPress support for just $69 per month. They’ve seen some crazy growth over the past year and are doing very well.

Have you worked with Codeable? If so, please be sure to share a quick review of your experience below to help others with their decision.

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