|Quality of Work|
24/7 Virtual Assistant is a personal outsourcing company with locations in Atlanta, GA, India, and the Philippines. The company has been in business since 2008, and has attracted clients all across the country and around the world.
247VirtualAssistant.com is geared toward the small business customer, with several dedicated plans starting at 30 hours a month for $299 ($10/hour) and going all the way up to full time 160 hours a month for $999 ($6.25/hour). The 30-hour plan is the most popular offering.
The advantage of these plans is a dedicated virtual assistant you can train to the specific needs of your business. If you don’t need so much time, 24/7 Virtual Assistant also sells hourly pay-as-you-go plans for $15 an hour in 5-hour increments.
You can take advantage of the services offered by 24/7 Virtual Assistant, regardless of the type of business you have or even if you just need someone to deal with your personal tasks. The services offered range from clerical and secretarial tasks, such as responding to messages or calls, to web research, customer service, human resources, and real estate services. They even do web design for just $20 an hour.
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The virtual assistants from 24/7 Virtual Assistant also offer services which are extremely creative and technical. These could be managing your technical calls from important clients and helping with computer related issues. You can get help from creative VAs who are able to design programs for Internet marketing campaigns. You get to train them as if they were a real employee.
You can also use these assistants as customer support staff to answer calls from potential customers. This service is offered at very affordable cost and you are not required to sign a contract. What’s even more interesting the service is offered on a month to month basis, so you can unsubscribe at any time without incurring a penalty.
Since launching this site, 24/7 has been one of the most popular companies around. The competitive rates and diverse skill-sets of the team are a major contributing factor, but the behind-the-scenes service is important too.
My main contact there has been very responsive to customer questions and concerns, even working to create custom solutions or handling some of the workload himself until a more permanent set-up can be established. I think an important measure is the speed at which customer issues are resolved, and it’s been my experience that Thomas (my contact) and his team genuinely care about delivering a great service and doing whatever they can to make it right for their clients.
Is that a guarantee? No, but you can learn more about my personal trial with 24/7 in the video above or in the comments down below. I had the opportunity to test out their 30-hour plan for a month.
Have you used 24/7 Virtual Assistant? Please share your experience below.