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24/7 Virtual Assistant is a personal outsourcing company with locations in Atlanta, GA, India, and the Philippines. The company has been in business since 2008, and has attracted clients all across the country and around the world.
247VirtualAssistant.com is geared toward the small business customer, with several dedicated plans starting at 30 hours a month for $299 ($10/hour) and going all the way up to full time 160 hours a month for $999 ($6.25/hour). The 30-hour plan is the most popular offering.
The advantage of these plans is a dedicated virtual assistant you can train to the specific needs of your business. If you don’t need so much time, 24/7 Virtual Assistant also sells hourly pay-as-you-go plans for $15 an hour in 5-hour increments.
You can take advantage of the services offered by 24/7 Virtual Assistant, regardless of the type of business you have or even if you just need someone to deal with your personal tasks. The services offered range from clerical and secretarial tasks, such as responding to messages or calls, to web research, customer service, human resources, and real estate services. They even do web design for just $20 an hour.
247VirtualAssistant.com Review
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The virtual assistants from 24/7 Virtual Assistant also offer services which are extremely creative and technical. These could be managing your technical calls from important clients and helping with computer related issues. You can get help from creative VAs who are able to design programs for Internet marketing campaigns. You get to train them as if they were a real employee.
You can also use these assistants as customer support staff to answer calls from potential customers. This service is offered at very affordable cost and you are not required to sign a contract. What’s even more interesting the service is offered on a month to month basis, so you can unsubscribe at any time without incurring a penalty.
Since launching this site, 24/7 has been one of the most popular companies around. The competitive rates and diverse skill-sets of the team are a major contributing factor, but the behind-the-scenes service is important too.
My main contact there has been very responsive to customer questions and concerns, even working to create custom solutions or handling some of the workload himself until a more permanent set-up can be established. I think an important measure is the speed at which customer issues are resolved, and it’s been my experience that Thomas (my contact) and his team genuinely care about delivering a great service and doing whatever they can to make it right for their clients.
Is that a guarantee? No, but you can learn more about my personal trial with 24/7 in the video above or in the comments down below. I had the opportunity to test out their 30-hour plan for a month.
Have you used 24/7 Virtual Assistant? Please share your experience below.
I am a realtor and I have been using a dedicated VA from http://www.247virtualassistant.com for the past 2 years.. I have to tell you , these guys are really good!! My life completely turned around after I hired them. Before I used to run around like a maniac to get all the paper work and follow up with banks done, but now I just relax and spend more time with my family while they get most of the work done for me at less than half the price I would have to normally pay for a full time employee. 247 rocks !!!
Oops forgot the stars… I would give them a 5 star rating for overall performance.
We are the #1 RE/MAX Team in the state of Hawaii and have been using 24/7 Virtual assistant for the last 4 years. Isaac is a part of our top producing team and has helped us to achieve this level of production. Once you take the time to train your VA this service is invaluable.
I LOVE 247 Virtual Assistants! They are awesome – but let me be more specific.
I’ve worked with 247 VA for 3 years now and I highly recommend them! My assistant, Angela, is conscientious, caring, resourceful, self-regulating and pro-active! What I love the most is how she has learned to ‘think’ the way that I do. This is EXACTLY what I want my assistant to do – come up with creative solutions, take initiative, solve problems, discover alternatives and in general get as much done as possible without needing permission or direction for every little thing.
I trust 247 too. At times when I’ve needed additional help, they always rally! They are my go-to team for all administrative emergencies and I can always count on them being professional, helpful, customer-oriented, gracious, and kind. They share a sense of gratitude for the work that is rare. They are eager to help and eager to please. I definitely feel appreciated and cared for.
I have worked with MANY VA’s and while I’ve paid much more, I’ve never experienced greater reliability. The value is undeniable! I highly recommend 247!
We have worked with 24/7 for over a year and highly recommend them. As an interactive agency, our clients count on us for reliability and responsiveness. 24/7 has integrated with our US-based team so well that we now work with several members of their VA and web development team to complement our work and help serve our clients. This is the first time we have worked with a VA and could not be happier. I highly recommend them.
I have been working with 24/7 for about three years for my company’s accounting and administrative duties. Ajith, the team leader for our account, is prompt, courteous, and very detail-oriented. Given how busy I am with all of the other aspects of running a business, I am very thankful to have 24/7 as part of my team. I would highly recommend them.
We are a recruiting firm and we use Felix and his team more than 200 hours per month. He is a dedicated individual who is always willing to take on new things. His performance is superb and consistent. We know we can count on Felix to complete the tasks assigned to him.
I would recommend 24/7 Virtual Assistants to anyone who needs data entry, research or other task performed in a cost effective and efficient manner.
24/7 VA’s have been an enormous help with my business. These days it’s very important to be efficient and keep up with the pace of business. 24/7 has helped me tremendously in both areas.
My personal VA, Felix, has been nothing short of amazing. His work, along with the team, is consistent, timely and always high quality. Their area of expertise is also very helpful as I can leverage their knowledge to better service my clients and their needs.
I’ve used 24/7 VA for over a year now in a variety of tasks from web dev to research and data entry.
Have had a great experience with them thus far- quick to complete tasks, friendly, professional. I’d highly recommend a project management system (one that you currently use) to help them and you track tasks.
247VirtualAssistant.com has been absolutely great. My VA has been available whenever I’ve needed her and they have a great management system in place to support her. I’ve been recommending them to most of my colleagues as well.
247 has been an integral part of my business. I don’t think there’s a day that goes by that i don’t depend on my Virtual Assistant to get something done. I had a slow start initially ,but things really took off afterwards. I’d would highly recommend 247,especially if you’re a small business owner.
The virtual assistant has been amazing, I’ve been using it for nearly a year now, and have never really had a problem with it.
My VA is an absolute star, before I started using these my life was complete chaos, constantly being frantic and running around, So im glad this company has been able to change that.
A few of my colleague have also took on board my recommendations and have started using 247 as-well, and they’re all saying positive things.
Since 24/7 has been one of the best-reviewed and most popular companies on the site, I wanted to test them out myself and see what all the fuss was about. Turns out, I’m happy to report they’re popular for good reason – I was really happy with my trial.
I had a stack of smaller projects that had been piling up so I was eager to test them out for their 30 hour per month plan.
I had them tackle some design work for a couple ebooks, as well as some web stuff that turned out really good. Actually if you want to see an example, download the free First-Timer’s Guide to Hiring a VA, they reformatted and redesigned that for me and it’s a huge improvement. You can see for yourself for free (and can always unsubscribe at any time, no hard feelings)!
I also had them do some customization on another WordPress site and they did a nice job on that as well. The dedicated team-leader set-up, and distributed workforce worked well in my case for these small one-off jobs.
Couple things to keep in mind, communication wasn’t hindered by any sort of language barrier but it was by the time difference. I had to stay up pretty late to catch my contact in the morning India time on Skype. It wasn’t a huge issue since I work from home, and it was awesome to have them getting stuff done while I was asleep but if there were any points that needed clarifying it would be another 12 hr cycle before we could hash it out.
Their first effort was not always their best effort, and a couple times I had to ask for edits or revisions. They were generally quick and professional about it, but I would have liked to see a little more initiative shown up front in terms of testing and even just pride in delivery, to really take it to the next level.
Hard to describe but I think you know what I mean … like come on, that’s not up the quality standards I’m looking for.
My account was kind of set up offline so I’m not sure what the client interface looks like. It would have been cool to see a time tracker, just to see how many hours I had left during the month.
But overall, the team at 24/7 did an awesome job and I was very thankful for their help. If you send me an email I’ll share another example or 2 of the work they did for me.
I started using 247 around 4 months back and I have to say I am pretty impressed. I run an online store and it worked out perfectly for me. They have VA’s , web developers and SEO guys working in the same place which made my life so much easier. The best part is once I signed up for their VA service, I had access to the other teams as well and they deduct the hours used from my VA plan with a slightly higher hourly rate. My dedicated VA Sam acted as the point of contact for the other teams, this way I didn’t had to deal with 10 different people. Sam is helping me with customer service , their web team is helping me with updates for my website and I just signed up for their SEO service 2 months back and I am seeing results already . So altogether, I am a happy camper. It took me a week or so to get used to their system and work flow, but I guess it paid off well.