|Quality of Work|
123Employee is one of the largest outsourcing firms in the world, with more than 350 virtual assistants working with clients all around the globe. The company started its operations in 2004 with just ten employees, but has seen tremendous growth following a simple mission of helping small to medium sized businesses get more done at affordable rates.
The physical offices of123Employee.com are located in the Philippines, and they have American managers on-site. This VA firm offers hard-working Filipinos the opportunity to use their outstanding skills, while enabling American businesses to increase their productivity at minimal costs.
In contrast to many virtual assistant companies who seem to try and remain anonymous, I really like how 123Employee has a video on their homepage, featuring real VAs in their real offices.
The virtual assistants from 123Employee offer professional help with:
• Customer Support/Service
• Research / Datamining
• Database admin
• Video Marketing
• Article Marketing
• Social networking
• Facebook fan pages
• Personal assistance
Businesses provide their job descriptions and 123Employee matches them with candidates having relevant education, skill level and experience and then allow the businesses to interview and select the best candidate. This is a great advantage over other firms that simply assign you a VA based on whoever is available.
If you sign up for 123Employee, you’ll get a dedicated virtual employee, with all the office infrastructure and support you’d expect at no additional cost.
123Employee.com offers 3 different VA plans, ranging from 10 hours a week to 40 hours a week. The 10-hour/week plan costs $347 ($8.68/hr). A mid-tier 20-hour/week plan is priced at $597/month ($7.46/hr). And of course the best value comes with the full-time plan, at just $997 ($6.23/hr) for a full-time dedicated virtual employee. All plans require pre-payment via credit card after you hire your virtual assistant.
The rates are competitive among other VA companies in the Philippines, but you will certainly find freelance virtual assistants willing to work for far less. One option to consider on that front would be Chris Ducker’s Virtual Staff Finder, which is a virtual headhunting service.
A big downside of 123Employee is the setup fee of $199 per employee they’re charging, which covers everything the employee will use. At one point there was a special offer to waive this fee and start with 40 hours of free service, but that promotion appears to have ended. Beyond the set-up fee and recurring monthly charges, there are no hidden fees or long-term contracts.
Have you worked with 123Employee.com? We’d love to hear about your experience in the reviews below.